Aquatropics London  Anmeldelser 

Fully informed through email after ordering. Dispatch the following Tuesday before estimated delivery time. The Betta fish was well packed in multiple layers and she was alive happy to see light and beautiful and alive. Great experience

Fish arrived as planned, packaging really well.

Fish are lovely now they have had time to settle.

Great way to purchase fish when the ability to visit a shop environment is limited.

Great communication with my order , my fish well looked after during transport thank you

I always use this online store from now on. They have an amazing selection of fish with great prices MUCH BETTER then in store shopping prices. Great value for money.
You may have to wait couple weeks for the delivery but it's worth it for no hassle shopping and great choice of products.

I made a purchase of guppies and they were beautifully selected. They are so vibrant in colour and are happy swimming in the tank. The delivery process was really good and straightforward. I will be buying from here again. Thanks so much

Excellent service, beautiful high quality African cichlids with amazing colour and all in excellent health will definitely be buy more from them again

What can I say but 10 out of 10 they are the best looking healthy fish I've ordered online there range is for more than other online companies at a better price people will say bad things or leave a bad review on them using royal mail to deliver but honestly they are well packaged never had a dead fish or a fish with any parasites or ich ect i will definitely stick with this company in future plus everything I've ordered has been young . Thanks aquatropics

The fish was beautiful and was wrapped carefully

Fantastic service from these guys great condition my fish arrived well wrapped and secure discus are superior quality thanks again guys

After reading the reviews and being contacted by the company as I had chosen to pay by cash on delivery , the messaged me to say this isn’t an option ( why have it there then , even though they removed it immediately apparently) when I asked them what courier they will use and they stated it’s Royal Mail and I questioned them about the reviews stating Royal Mail don’t have a licence to deal with live stock they read but no response to the WhatsApp message , I cancelled my order

EDIT

I was told initially that they used Royal Mail it was only after I queried the use of Royal Mail and their licence to transport live stock that they then ‘ checked ‘ and said they could use APS otherwise they wouldn’t have , it was only after I left a negative review that they offered to send the fish once I made a payment , I said no just cancel ( at no point did they state the fish were being prepared for transport , so that I don’t believe They then messaged me today to say they will send the fish and I can make the payment after wards so long as I took my review down , well I didn’t and they can try and take the spotlight off themselves by stating my profile shows I only leave negative reviews , plenty of people do the same thing , if a company does what it says it will do and is I apart of their role I would t leave feedback , if the company hide behind ‘ we do t know why this happened ‘ or ‘ we always put our customers first ‘ buzz words then I will leave negative feedback back here because that’s all they seem to take notice of , it’s up to customers to make their own mind up who they do business with based on reviews negative and positive

They also checked my profile to see how many reviews I’ve left which is 8 in 5?years ……. Just fyi

Excellent customer service.
Healthy fish!

Fish turned up promptly and on time very satisfied with the quality of fish and customer service was above and beyond I will be ordering again 5 star service very pleased

Bought 12 Chili Rasboras that arrived 2 days ago. All alive and well and they started to get a bit of colour after few hours, although they look like exclamation point rasbora (least rasbora). I've read somewhere that juveniles tend to look similar so fingers cross they develop the colour in the coming months.

Aquatropics London are easily the best online fish retailer I’ve used in 15 years. The fish were impeccably packaged not even a drop of water spilt all fish are extremely healthy and alive. If you shop with a competitor you will be disappointed, for ease and safety shop with Aquatropics London for the best UK online fish store.

Amazing communication from seller. Live stock arrived promptly and very healthy. Super happy and highly recommend this seller!!!

Great company and very good prices delivery arrived all fish was packed very securely and none of them seemed stressed at all will happily recommend this shop to any one i know and will 100% be using there services again thank you very much for my fish they have all settled in happily

Was fantastic easy to talk to and get my order sorted fish came well packaged and all alive and all had great colour tanks hoping now will definitely be using again

I am a regular customer and highly recommend this company.

All fish arrive healthy and I have never had any DOA.

Fair prices and good customer service, an example to other aquatics businesses

the price of the fish is good, fish are very healthy and seller is easy to contact.

the fish came on time and in great condition, and they have settled in very well. will buy from them again and reccomend them to all.