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AmourLinen Anmeldelser 

105
•
TrustScore 3 av 5

3,2

Sengetøysforretning
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I’ve made several attempts to contact them by email to return badly fitting items. Initially I had zero response. Addendum - I have now made contact via instagram and have arranged a return. Let’s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered in June, was waiting more than one month for the items, sent 4 out of 6 back in time, paid the ones i kept and still got an issue with klarna for the payment of the rest of the order (which... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and th... Vis mer

Vurdert til 5 av 5 stjerner

My items arrived on time, beautifully packaged, and were well made. One of the dresses I purchased I loved so much I bought another.

Informasjon om virksomheten

  1. Sengetøysforretning

Skrevet av virksomheten

AmourLinen is a brand that focuses on designing high quality linen textiles that are created with honest attention to detail and ecological consciousness.

Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(105)

65 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 2 av 5 stjerner

Purchased the robe

Purchased the robe - not happy! It is rough and abrasive. They told me it would soften w/ each wash - but not returnable after washing. Washed it 6 x - did not soften. I am screwed.

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra AmourLinen

Hello,

Thank you for sharing your feedback. We’re sorry to hear that the robe did not meet your expectations.

After reviewing our previous correspondence, we noticed that you mentioned the robe “came out of the dryer like cardboard.” We would like to point out that our care instructions recommend washing at 30-40°C on a gentle cycle and air drying in the shade. We specifically advise against tumble drying and dry cleaning, as these methods can affect the texture and longevity of the fabric.

We completely understand that the perception of softness is very personal and can vary from person to person. However, linen is a natural fiber that typically becomes softer over time with proper care and regular use. This is a characteristic we have consistently observed and tested across our products since the beginning of our brand more than six years ago.

While we respect your experience and understand your disappointment, our recommendation remains to follow the provided care instructions, as this gives the fabric the best opportunity to develop the softness for which linen is known.

Thank you again for your feedback and for giving our products a try.

Best regards,
Ugne

Vurdert til 1 av 5 stjerner

This website is a scam

This website is a scam. I ordered two items that didn't fit, I returned them at my own expense and I haven't been refunded. They don't reply to my emails,

2. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra AmourLinen

Hello,

We’re sorry to hear that you feel this way.
We would like to clarify that all of your emails were replied to. For example:

You emailed us on May 27 at 12:35 PM, and we replied on May 27 at 5:41 PM.

You emailed us on June 4 at 9:40 PM, and we replied the following morning on June 5 at 10:11 AM.

In our correspondence, we informed you that refunds are processed according to our policy:

“The refund will be processed to your original payment method within 14 business days. Please note that it may take some additional time for your bank or credit card company to process and post the refund to your account.”

Additionally, even before the full 14-business-day period had elapsed after receiving your return, our system automatically processed your refund. The refund was issued today at approximately 4:00 AM.
We have responded to all of your emails, although we did not receive any replies to our responses.

We would also kindly ask you to consider that we are a small handmade brand. Every item is made with great care, attention, and love by real people who work hard to create quality products and provide support to our customers.

Being called a “scam” is very disheartening when we have been actively communicating with you and have already processed your refund.

Kind regards,
Lucas

Vurdert til 5 av 5 stjerner

Beautiful!

Beautiful blouse that I will wear all summer. Needed an exchange and the company's customer service was top notch!

10. april 2026
Vurdert til 1 av 5 stjerner

I returned an item weeks ago and they…

I returned an item weeks ago and they claim not to have received it back - even though I paid for tracking and top postage. They have not been at all helpful and I suspect have no intention of offering a refund. The story is that it’s stuck in their customs. Beware of this firm

17. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra AmourLinen

Hello,

Thank you for your review.

According to the information available to us, we have not received your return package yet.

Could you please recheck the tracking information and provide proof that the parcel has been delivered to our return address? If the tracking does not show a “Delivered” status, it means the package has not yet reached us.

We completely understand your concern, but unfortunately we cannot issue a refund for an item that has not been received back at our warehouse. As soon as the return is delivered and processed, we will of course proceed according to our return policy.

We appreciate your understanding and are happy to review any delivery confirmation you can provide.

Kind regards,
Lucas

Vurdert til 5 av 5 stjerner

Good quality robe

The robe is well made and good quality they only have 2 sizes unfortunately mine is a touch too short and I have a feeling the bigger size would be too big but when I inquired about their sizes she answered right away I will order from them again in the future

2. april 2026
Vurdert til 1 av 5 stjerner

Schlechter Kundenservice mit schlechter Kommunikation und nicht-Einhaltung der Lieferzeiten

Ich habe hier vor einigen Wochen mehrere teure Kleidungsstücke gekauft. Sowohl bei Avocadostore als auch im Online-Shop wird dabei eine ''Lieferzeit von 2-5 Werktagen'' angegeben. Nach 14 Tagen wurde meine Bestellung noch nicht mal gesendet! Auf meine Email-Nachfrage diesbezüglich wurde erst nach einigen Tagen reagiert, und es wurde mir mitgeteilt, dass die Bestellung nun fertig gepackt sei und lediglich auf die Abholung von DHL warte. Heute - nach weiteren 3 Tagen, ist die Bestellung (laut der DHL-Sendungsverfolgung) weiterhin noch NICHT gesendet, zudem erscheint auch meine Anschrift nicht korrekt aufgeschrieben zu sein (obwohl ich bei der Bestellung die korrekte Anschrift geschrieben hatte, wurde diese anscheinend nicht korrekt übernommen!). Die Kommunikation mit diesem Unternehmen gestaltet sich zudem extrem schwierig: auf meine Email zum Hinweisen, dass die Adresse nicht korrekt geschrieben wurde, erhielt ich keinerlei Reaktion mehr. Bisher wurde weder die versprochene Zusendung, noch die Korrektur der Adresse, noch eine Rückerstattung (bei sehr hohem Preis der Ware) in die Wege geleitet. Ich bin sehr enttäuscht, wie hier mit Kunden umgegangen wird, und warte immer noch auf meine Ware oder mein Geld. Schade, ich hätte dieses Unternehmen gerne unterstützt, aber so ist es leider nicht empfehlenswert.

25. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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