I’ve used Alensa only through searching for contact lenses online and found this company Their prices and products are excellent and service althougha faster delivery would be better as takes at l... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Have used this company a few times now. Best price and usually received in 3-5 days. Haven’t had any issues yet, so can’t comment on customer service, but they do keep in touch via email once order pl... Vis mer
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Even though I had a prescription for my contact lenses, you don’t need to load it into the system to order. Online CHAT was very good and answered any queries I had. Delivery was really quick! Ordered... Vis mer
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My contact lenses are of very good quality. I can wear them for two months without any problems. Of course, they should be removed at night. Everyone can choose the color and parameters they want. I r... Vis mer
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Informasjon om virksomheten
Om Alensa.co.uk
Skrevet av virksomheten
Free Delivery over £65
Delivery is free for all orders over £65 and starts at just £1.99 for other orders. Tracking numbers are provided with every order, and most are delivered in less than 3 business days.
Free Gifts over £90
Choose an exciting gift with any purchase over £90. Our gifts change often, so keep an eye out!
Prompt Dispatch
We process over 200,000 orders each month, and we're proud to dispatch nearly 98% of them the same day.
Always Low Prices
We're committed to offering you the most competitive price on the market and if you find a better offer, we'll match it.
Europe's No.1 Contact Lens Supplier
We're proud to hold the largest stock of contact lenses and accessories in Europe, which allows us to keep prices low and dispatch your order immediately, without delays.
High Quality Frames
We stock only original products from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from over 80 brands, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. Every frame is in stock and ready for immediate dispatch.
Top-Quality Spectacle Lenses
All our spectacle lenses are custom-made for you in Europe. To achieve this, we work with world-leading lens manufacturers such as Zeiss, Adrial and Essilor, and our specialists maintain the highest standards in the production and assembly of prescription glasses.
Alensa.co.uk
The knowledge and experience gained from 20 years on the market have helped us build an extensive product catalogue, a dedicated customer service team, and millions of satisfied customers.
Delivery is free for all orders over £65 and starts at just £1.99 for other orders. Tracking numbers are provided with every order, and most are delivered in less than 3 business days.
Free Gifts over £90
Choose an exciting gift with any purchase over £90. Our gifts change often, so keep an eye out!
Prompt Dispatch
We process over 200,000 orders each month, and we're proud to dispatch nearly 98% of them the same day.
Always Low Prices
We're committed to offering you the most competitive price on the market and if you find a better offer, we'll match it.
Europe's No.1 Contact Lens Supplier
We're proud to hold the largest stock of contact lenses and accessories in Europe, which allows us to keep prices low and dispatch your order immediately, without delays.
High Quality Frames
We stock only original products from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from over 80 brands, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. Every frame is in stock and ready for immediate dispatch.
Top-Quality Spectacle Lenses
All our spectacle lenses are custom-made for you in Europe. To achieve this, we work with world-leading lens manufacturers such as Zeiss, Adrial and Essilor, and our specialists maintain the highest standards in the production and assembly of prescription glasses.
Alensa.co.uk
The knowledge and experience gained from 20 years on the market have helped us build an extensive product catalogue, a dedicated customer service team, and millions of satisfied customers.
Kontaktopplysninger
Alensa.co.uk Zuzana Valla (EXPANDECO) 63B Hardinge Road , TN24 8HB, Ashford, Kent, Storbritannia
- +442080892245
- info@alensa.co.uk
- alensa.co.uk
4,3
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Alensa always provide a fast, efficient service
Alensa always provide a fast, efficient & competitive service
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.co.uk
Hi Andrew,
Thank you so much for the wonderful review!
We love hearing that we always hit the mark for you. Providing a fast, efficient, and competitively priced experience is exactly what we strive for every day at Alensa.
Your continued trust means the world to our team, and we look forward to taking care of your next order just as quickly!
Thanks for choosing Alensa!
excellent product
excellent product, the only down part is the delivery part as it cam much later them expected. so if you are in a rush to get it don't rely on it
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.co.uk
Hi,
Thank you for taking the time to leave your honest feedback! We're thrilled to hear that the product itself is excellent and met your expectations.
On the flip side, we are incredibly sorry about the shipping delay. We know how frustrating it is to wait around for an order, and we completely agree you should be able to rely on us for timely delivery, especially when you're in a rush.
Please reach out directly to our support team at info@alensa.co.uk with your order number so we can look into this and ensure your next experience is seamless.
We are actively working with our delivery partners to iron out these transit delays. Thank you again for helping us improve, and we hope to give you a much faster experience next time around!
Kind regards,
Alensa Team
Svar fra Alensa.co.uk
Hi Ryan,
Thank you so much for the positive review!
We are thrilled to be your official go-to for contact lenses. Providing fast delivery and great prices is exactly what we aim for, so it’s awesome to hear we're hitting the mark for you.
Next time you're running low, you know where to find us! We'll make sure your next order gets to you just as quickly.
Thanks for being a valued customer!
Alensa Team
Took money for item that didnt deliver
Took money for item that didnt deliver, avoid this company
24. april 2026
Svar fra Alensa.co.uk
Hello,
thank you for coming back to us, and we're sorry again that your order never reached you. We've now confirmed the parcel wasn't delivered, and we do want to put this right and get your money back to you. There's one short written confirmation of non-receipt we need on our side before we can release the reimbursement, and we're happy to walk you through it so it's quick and straightforward. Whenever you're ready, just reply to us at info@alensa.co.uk and we'll pick this straight back up.
Kind regards,
Alensa Team
I have been ordering my contacts lenses…
I have been ordering my contacts lenses from Alensa for over 4 years and I have never had any issues from ordering to being delivered. And I will keep ordering for many years to come. The price is reasonable the service and delivery is fast.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.co.uk
We are so pleased to hear about your continued positive experience with our contact lens service over the past four years. It's wonderful to know that our pricing, fast delivery, and overall service meet your expectations. We truly appreciate your loyalty and look forward to serving you for many more years!
Always reliable
As usual my order arrived very quickly and at the best price. Excellent!
29. mai 2026
Svar fra Alensa.co.uk
Hi Frances,
It's great to hear from a returning customer!
We're thrilled that your latest order arrived quickly and at a price you were happy with. Consistency on both speed and value is exactly what we aim for.
Thanks for taking the time to share your feedback, and we look forward to taking just as good care of your next order.
Kind regards,
Customer Care Team
Contact lenses
My contact lenses are of very good quality. I can wear them for two months without any problems. Of course, they should be removed at night. Everyone can choose the color and parameters they want. I recommend them for their fast delivery and competitive prices.
29. mai 2026
Svar fra Alensa.co.uk
Hi Roma,
Thank you so much for sharing such a thorough review!
Being able to choose the color and parameters that suit you perfectly—then having them arrive quickly and affordably—is exactly the experience we want every wearer to have.
We're thrilled that the lenses are working so well for you and truly appreciate the recommendation. Ensuring comfort across your entire wearing cycle is what matters most to us!
Best regards,
Customer Care Team
Still haven’t received my order not…
Still haven’t received my order not sure what’s going on?
29. mai 2026
Svar fra Alensa.co.uk
Der Elliott,
thank you for your review. We do apologize deeply for the inconveniences caused. We see that the original order was not delivered, as the courier most probably lost it during transit. We have since then shipped you a new order 686299 , which was delivered successfully.
Please, let us know in case you have any other issues - contact us at info@alensa.co.uk
Quick delivery.
Quick delivery on a repeat prescription.A good price compared to other companies.
28. mai 2026
Svar fra Alensa.co.uk
Hi Linda,
Repeat prescriptions should be the easy part of reordering, so it's good to know yours arrived quickly and that the pricing held up well against the other options you'd looked at. That straightforward reorder is exactly what we want to keep delivering. We appreciate you sharing it, and look forward to handling the next one just as smoothly.
Best regards,
Customer Care Team
Svar fra Alensa.co.uk
Hi Dawn,
Keeping prices keen and getting orders out the door quickly are two of the things we work hardest on, so it's great that both landed for you here. We appreciate you taking a moment to say so, and we'll aim to make your next order just as smooth.
Best regards,
Customer Care Team
Correct product at a great price
Correct product at a great price, arrived promptly. Very good customer experience, definitely recommened Alensa.co.uk for eyecare solutions.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.co.uk
Hi Alix,
Thank you for taking the time to leave us a review!
We're delighted to hear that your order arrived quickly and that the whole process was easy and hassle-free. Feedback like yours means a lot to us.
We appreciate your support and look forward to helping you with your next order.
Best regards,
Oliver
Alensa Customer Care Team
Competitively priced and quick dispatch…
Competitively priced and quick dispatch time. Would recommend
2. april 2026
Svar fra Alensa.co.uk
Hi,
That's really great to hear — thank you! We work hard to keep our contact lens prices competitive and get orders out quickly, so it means a lot to know that's landing well.
We look forward to serving you again.
Best regards,
Maria
Alensa Customer Care Team
Have purchased my lenses for this…
Have purchased my lenses for this company for a number years. Always the best price and fast delivery
26. februar 2026
Svar fra Alensa.co.uk
Dear Mrs Haworth,
Thank you so much — customers like you are exactly why we do what we do. It's genuinely lovely to hear from someone who has trusted Alensa with their contact lenses for so long.
We'll keep doing our best to make sure the price and delivery continue to live up to your expectations. See you next order!
Best regards,
Maria
Alensa Customer Care Team
It’s fine
It’s fine. Always seem to have sale but never for what I buy
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.co.uk
Hi,
Thank you for the feedback — we hear you, and we understand how frustrating it can be when a promotion doesn't cover the specific products you're looking for.
Our sales and offers do vary by product range, but we'd genuinely love to help you find the best available price on what you need. Feel free to reach out to us at info@alensa.co.uk and our team will do their best to assist.
Kind regards,
Maria
Alensa Customer Care Team
Wrong power
I have odered colored lens(turquoise).I have power number -4.00 on both eyes.They have send me -0.00.I really had nightmare whole day.They always have good products which is delivered on time.Sorry but it was horrible experience
1. mai 2026
Svar fra Alensa.co.uk
Dear Nisheta,
Thank you for your feedback — we're really sorry to hear about the frustration this caused.
Lenses are dispatched according to the parameters selected at checkout, and it's possible there may have been some confusion when choosing the lens power for this order.
Please get in touch with us at info@alensa.co.uk and our team will be happy to review everything with you and discuss the available options. We truly appreciate your loyalty and kind words about our products and delivery.
Kind regards,
Maria
Alensa Customer Care Team
My first purchase from Alensa and…
My first purchase from Alensa and definitely not my last. The contact lenses were very compatibly priced and arrived quickly. Excellent service, thank you!
15. mai 2026
Svar fra Alensa.co.uk
Hi,
Welcome to Alensa — and what a lovely note to start with, thank you! We're really pleased your first order hit the mark on price, delivery, and service.
We look forward to being your go-to for contact lenses from here on. See you next time!
Best regards,
Maria
Alensa Customer Care Team
Great choice of lenses at best prices!
Alensa had the best prices I could find for my usual daily lenses. Great service and fast delivery, will definitely use again!
15. mai 2026
Svar fra Alensa.co.uk
Hi Lisa,
Thank you — we're really glad you found us and that Alensa came out on top on price for your daily lenses! Knowing our customers have shopped around and still chosen us means a lot.
We'll make sure your next order is just as smooth. See you again soon!
Best regards,
Maria
Alensa Customer Care Team
I can totally rely on Alensa
I can totally rely on you, and whenever I place an order it is efficiently sent to me.
I have been a member now with Alensa for some 17 years and totally rely on them for my contact lenses which l wear on a daily basis.
29. mai 2026
Svar fra Alensa.co.uk
Hi Lynda,
Seventeen years — that really does mean the world to us, thank you. Knowing that you rely on Alensa day in, day out for something as important as your contact lenses is something we never take for granted.
We'll keep doing everything we can to make sure every order continues to be exactly what you expect. Here's to many more years ahead!
Best regards,
Maria
Alensa Customer Care Team
Svar fra Alensa.co.uk
Hi George,
Good, simple, no problems — that's exactly the experience we aim for every time. Thank you!
We'll see you on your next order.
Best regards,
Oliver
Alensa Customer Care Team
Always delivered
Always delivered
on time and products well packaged you can trust them completely.
15. mai 2026
Svar fra Alensa.co.uk
Hi Carole,
Always on time and well packaged — and trusted completely. That's the kind of review that means the most to us. Thank you!
We'll be here whenever you need us.
Best regards,
Oliver
Alensa Customer Care Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.