Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Vis mer
Selskapet har svart
Initially flood you with more information than one needs Some times not to clear in explanations. When requesting clarifications not a full answer as they pay little attention to detail Did... Vis mer
Selskapet har svart
The travel agent that booked this cruise for us is terrible. As soon as our credit card was charged she has not returned calls. We are traveling with friends and informed her of many of our needs,... Vis mer
Selskapet har svart
Poor communication. They do not contact you at all prior to final payment being due, they want you to lose your deposit. In fact you will get nothing from them after your initial confirmation emails.... Vis mer
Selskapet har svart
Opplysningene stammer fra ulike eksterne kilder


220 Congress Park Dr Suite 330, 33445, Delray Beach, USA
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have been trying to book an Alaskan Cruise for 4 adults for July of 2020 and have had a heck of a time getting this accomplished. Thank you Lori Doerr
The total was suppose to be right around $3400 after taxes and port fee but it ended up over $3700!
They charged me the $300 for the insurance but never actually gave it to me

Svar fra AlaskaCruises.com
Great Customer service so far. Hope it continues.
The cruise counselor was extremely helpful and courteous. Explained details of the cruise and get what we wanted.
I have worked with various agencies and agents. Judy Mason has been extremely helpful and helped me get a great vacation arranged. Will definitely work with her again
Your cruise agent April Cruz was very helpful every step during my initial cruise exploration. Being my first cruise adventure, April was able to provide insight on what to look for when selecting a cruise.
Overall I had a very pleasant experience booking via Alaskacruise
Leanne was a wonderful travel agent and worked on days during which she was off to help us arrange our trip. She also knows her business. We were totally satisfied. She went well beyond what an "ordinary" travel agent would do.
I would like a phone number so I can contact you.
It s my first experience going on a cruise and I am excited for this!
I will like to buy travel insurance in January..
Should I contact AlaskaCruise.com about this?
Thank you.
Jessica was a very polite and knowledgeable person who did a great job getting us ready for our Alaskan cruise.
Thank you very much
Did not answer all questions and never return the call ,,,

Svar fra AlaskaCruises.com
I called by phone because Im not good at booking online.rep..Jackie answered and helped me .She met all my needs and Answered all Questions.the trip to Alaska will be a wonderful trip because someone cared.thanks
The idea of a cruise had been a "consideration" until my partner expressed a strong interest in an Alaskan adventure. Not knowing the first thing about arranging this kind of trip, I searched the Internet for ideas and options. When I came upon AlaskaCruises.com and their "press to call" option, I quickly learned there are very knowledgeable travel advisers available to walk me through all my questions. Over the course of a few days we had found an ideal travel option that met our timeline. I have already shared my experience with friends looking for help in booking their own travel.
Sabrina was terrific. She was pleasant, professional and knowledgeable. Very prompt in her responses helped us get the tour we wanted and helped our two other family members get cabins near us on the ship.
Our advisor, Liz, was wonderful. She patiently explained our options and answered our many questions. As a first time cruiser, I appreciated her every effort to lead me through the process.
I have had no complaints w/ Alaskan cruise. All has gone quite smoothly thus far.
Kathy has been great to work with and very patient and accommodating!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.