Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Vis mer
Selskapet har svart
Initially flood you with more information than one needs Some times not to clear in explanations. When requesting clarifications not a full answer as they pay little attention to detail Did... Vis mer
Selskapet har svart
The travel agent that booked this cruise for us is terrible. As soon as our credit card was charged she has not returned calls. We are traveling with friends and informed her of many of our needs,... Vis mer
Selskapet har svart
Poor communication. They do not contact you at all prior to final payment being due, they want you to lose your deposit. In fact you will get nothing from them after your initial confirmation emails.... Vis mer
Selskapet har svart
Opplysningene stammer fra ulike eksterne kilder


220 Congress Park Dr Suite 330, 33445, Delray Beach, USA
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Your representative was polite and helpful in all aspects of setting up our cruise. She was very up front with everything and there were no surprises. She made our booking experience easy and we’re excited for our cruise.
So far, so good. Haven't gone on the cruise, so will try to evaluate that another time,
Everything went well with the scheduling, website information and emails, etc.
Agent, Montana Brandt, has been exceptionally helpful, professional and pleasant.
B and C
Sherry at Alaska cruises has been FANTASTIC!
This will be our third trip through her. Pays attention to every detail.
Some great cruises.
After booking the trip, I have received two emails. One asking to book airfare and one offering trip insurance. Nothing regarding the trip. So where is the information regarding the trip itself?
So far, the experience has been good for my first cruise. They seem to be on top of things. I hope it continues.
When I talked with the agent, she did not divulge that I was actually working with a travel company. I thought I was talking directly to someone at Uncruise. She gave ma a quote for travel insurance that was actually half the actual cost. Otherwise she has been very helpful.
Have really appreciated Alena’s assistance with planning our Alaska cruise. As a novice to cruising, her knowledge and experience has really helped us with confidence planning our first cruise.
Ian Simmons developed a rapport with me quickly. He inquired appropriately of the special needs I had for my son, understood them quite well and made me feel like he truly had our best interest in mind. His descriptions and advice showed his knowledge of the options and his caring of our situation. Anticipating a great trip.
Amy was great to work with! Answered all of my questions, very responsive to any questions and excellent follow through.
Hesse was very helpful and patient!!
Absolutely zero problems. Fast and efficient
Very welcoming, knowledgeable and polite staff .
Felt comfort and at ease ,with all my questions and concerns answered.
It was very complete in information and prices. I received a quick email response on any questions. I have recommended it to 3 people.
We have not gone on our cruise yet, it is scheduled for this summer. So far it's been fun planning for it and we're really excited. Our agent made booking easy, she's been great making us aware of all the options available to us.
Sherief, Mia, Shanelle and everyone we had communication with were very helpful, supportive and informative! Thank you for everything!!
Kathy was an excellent travel agent providing valuable information and following through in a supportive and thorough manner. She made an extra effort to understand my trip goals and provided her expertise to help us design a quality cruise trip. I was also very impressed that Kathy had been to Alaska and could provide me with all of the details I needed to keep in mind as my wife and I planned the trip. Kathy was excellent and a very good representative of
AlaskaCruises.com. She is very knowledgeable and a great resource for designing an amazing cruise.
We booked to Alaska on a rail and sail with you company and had a very excellent transaction and very good service. Now we have booked again for New England. All is well. Sabrina your the best.
Too much unnecessary information given, made booking confusing and too long.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.