Found out recently that my office wasn't actually being monitored, for up to 3.5 years now. Asked for a refund, was transferred to accounting, explained the situation. She said she'd call back later... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Been a customer for many years. All sides of service have been terrific, from monitoring to tech support. Sold me the right equipment to change from landline to cell, and walked me through the entire... Vis mer
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Vis mer
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Kontaktopplysninger
111 S Marshall Avenue, 92020, El Cajon, USA
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
Have been using them for about three…
Have been using them for about three years, by far the best value in home security monitoring.

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What I enjoy most about Alarm Relay is…
What I enjoy most about Alarm Relay is that a real person answers the phone! That is a huge customer service plus! Great job keep it up!!

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Just started with them but I'm pleased…
Just started with them but I'm pleased with what I see and the value.

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Alarm Relay has provided excellent…
Alarm Relay has provided excellent service so far and I started their service a couple of months ago. I would definitely give a five star rating. I am just waiting to see how they perform if there is any issue.

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Great service with real personality
Great service with real personality. They will respond to your call with great staff that value your security concern.

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Awesome the representative on the phone…
Awesome the representative on the phone was super helpful and nice

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So Far So Good
So far all has been very well done.

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The change over was painless
The change over was painless, a real pleasure!

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Above & Beyond Expectations
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my property in Ohio! I had been searching for something like Alarm Relay for a long time. Finally glad to have found it!!!!

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I have used Alarm relay
I have used Alarm relay on three different houses. They have been fantastic with moving service and monitoring the homes.
I have set the alarm off a couple of times and there response is almost instant. They are great!!!

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Instant Response Time
Economical, cell phone linked, instant response time!

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Customer service was great
Customer service was great, technicians were great. I would definitely recommend Alarm Relay for monitoring. I'm using them for security and smoke/fire monitoring and all is well.
Easy install with the installer on the phone.
Easy install with the installer on the phone and a screw driver to connect four wires that was supplied with the unit. I had some concern before starting but the installer was so patient and easy to work with, there were no problems.

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Very knowledgeable technicians
Very knowledgeable technicians. Simple to switch over existing equipment.

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Working with Alarm Relay was a great…
Working with Alarm Relay was a great experience. It was easy, quick and painless. I would highly recommend for anyone who has an alarm system and wants to switch or to those newbies out there thinking about getting an alarm. I have had better service and monitoring from Alarm Relay in the last 3 months then I had with ADT for 15 years!

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Great for the price and service !!!!

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Excellent Company
Excellent Company. The Best Customer Service. They even called me to tell me one of my wireless sensors had a low battery signal!

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