Ordered a simple replacement part for my g36c, and got an automated email saying postage might take a week and if not I'd get the money back. 8 days later with two emails and a bunch of phone calls in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Only one of the two products I ordered was delivered. I sent 2 emails a week apart that were ignored. Only after I sent a third and final notice before I was going to pursue a chargeback did they resp... Vis mer
give little to none of a response when asking about a back order that I put a purchase on that is suppose to arrive in 2 months. Company is based out of UK but there is a real lack of english within... Vis mer
Arrogant, zero comms, its seems to be endemic across most airsoft distributors. Should stick more to cowboys & Indians than being let near running a business
Informasjon om virksomheten
Skrevet av virksomheten
Airsoft Direct is a premium UK retailer with a long standing history in Airsoft serving its community for over 18 years. We have a wide range of products for all experience levels and budgets.
Kontaktopplysninger
Unit 3 Waterloo Trade Park, Cleveland Street, HU8 7AU, Hull, Storbritannia
- 01482935515
- Accounts@asduktrading.com
- airsoftdirect.uk.com
1,3
Dårlig
79 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything came quick and was exactly…
Everything came quick and was exactly what I needed and ordered.
5. april 2022
give little to none of a response when…
give little to none of a response when asking about a back order that I put a purchase on that is suppose to arrive in 2 months. Company is based out of UK but there is a real lack of english within the email response.
I'm not sure if I've been scammed or not. If I don't hear back by mid July I'll be reporting to my Credit Card company and putting a dispute against them and red flag them as frauders.
1. april 2022
Very easy to deal with
Very easy to deal with. Fast and reasonable delivery! Will definitely deal with again
22. mars 2022
Great service
16. mars 2022
Quick professional service...Highly…
Quick professional service...Highly Recommended Seller..Yoni
14. mars 2022
Saturday next day delivery
Saturday next day delivery. Week later, order is still on hold. Do not respond to emails.
12. mars 2022
Great service from these guys
Great service from these guys. Always happy to help and answer any queries over the phone. Will certainly be using them again.
11. mars 2022
Ordered a TM MP7 on a Sunday…
Ordered a TM MP7 on a Sunday expecting a good 3 week wait being on a pre order a week later I had it ,doesn't get better than that
7. mars 2022
Good service fast delivery.
3. mars 2022
Do not use this company
Placed an order on 25 January, money came out of my bank 28th January.
I emailed on Friday 29th and Monday 31st asking for a despatch date. Received no reply.
Finally I called them on Wednesday 2nd February and asked what was going on. I was told the RIF would be with them on Thursday 3rd February as the order was only placed on Monday 31st January!?
When I quested why they took the money 4 days before they bothered to order I was told it was due to them having a minimum spend with the wholesalers?
Was promised it would be with me today, Friday 04th February. Still not here and no tracking information.
4. februar 2022
Anmeldelse skrevet uten oppfordring
Avoid Avoid Avoid
Order on line and not received after 10 days. Message sent on FB ignored and tried calling. Sat in a call queue for 30 mins abs still didn’t get through!
Avoid at all cost.
17. januar 2022
Anmeldelse skrevet uten oppfordring
Don’t bother with this company
Don’t bother with this company, many other Airsoft shops which will communicate with you and actually send out your goods. Ordered on the 2nd Dec and it’s now the 20th so have been massively let down on a Christmas gift.
20. desember 2021
Anmeldelse skrevet uten oppfordring
Ordered a TM MP7 for my sons birthday…
Ordered a TM MP7 for my sons birthday understanding they were not yet in stock. Got a call from them telling me the black one I had ordered would not be restocking before December. They told me they had 1 tan one left in stock and as it was a present they said they would hold it for me whilst I asked my sone if he wanted a tan one or to wait for a black one. I called back an hour or so later stating the tan one would be perfect. I received this the very next day. Absolutely wonderful customer service in my opinion.
I received a call a couple of weeks ago from Scott the manager, as I had ordered a black MP7 letting me know they were getting a shipment of 60 before Christmas. I asked if they would be getting some tan ones in too and he said he didn’t know. I was ordering some gas and other bits so he said he would split the order and send me all the other stuff the ship me the MP7’s when they were in. He also said if they got both colours in they’d give me a call to give me a choice.
Exceptional service all round. Will definitely recommend to anyone and order again.
13. desember 2021
Anmeldelse skrevet uten oppfordring
Great friendly service.
I saw a suppressor for my pistol online, its cost was £15 when I got to the shop its cost was £20 but after seeing it was still cheaper online they sold it too me for the lesser price. Will shop there again.
24. juli 2021
Anmeldelse skrevet uten oppfordring
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