Ordered a simple replacement part for my g36c, and got an automated email saying postage might take a week and if not I'd get the money back. 8 days later with two emails and a bunch of phone calls in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Only one of the two products I ordered was delivered. I sent 2 emails a week apart that were ignored. Only after I sent a third and final notice before I was going to pursue a chargeback did they resp... Vis mer
give little to none of a response when asking about a back order that I put a purchase on that is suppose to arrive in 2 months. Company is based out of UK but there is a real lack of english within... Vis mer
Arrogant, zero comms, its seems to be endemic across most airsoft distributors. Should stick more to cowboys & Indians than being let near running a business
Informasjon om virksomheten
Skrevet av virksomheten
Airsoft Direct is a premium UK retailer with a long standing history in Airsoft serving its community for over 18 years. We have a wide range of products for all experience levels and budgets.
Kontaktopplysninger
Unit 3 Waterloo Trade Park, Cleveland Street, HU8 7AU, Hull, Storbritannia
- 01482935515
- Accounts@asduktrading.com
- airsoftdirect.uk.com
1,3
Dårlig
79 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This is one of the best airsoft gear…
This is one of the best airsoft gear specialised organisation based in UK. The staffs of this company are professional and friendly. With their help, I’ve successfully bought my favourite airsoft pistol. This is such a pleasant shopping experience. A special thank to Ricky, who helped me to find the hard to get item in a smooth way. Highly recommend 👍
16. mai 2022
Been helpful
Been helpful, and offered to go out there way to help, however twice i have been told i will be sent an email confirmation on my order and i still haven't recieved a confirmation
10. mai 2022
A Titan in Airsoft
Recently bought a Titan battery from this shop, it was well packaged and arrived quickly. I'd highly recommend this company.
10. mai 2022
Excellent service.
10. mai 2022
Always a pleasure to deal with.
Always a pleasure to deal with.
Very helpful staff and great products
10. mai 2022
First visit
This was my first time going to Airsoft direct and I was so happy with my visit. Great staff who are willing to offer advice and support with questions asked. This applied for me as I asked for help with my first pistol and the staff member offered great advice with what options there were. In the end, I spent over £200 and will definitely be returning many more times in the future. Highly highly recommend!
6. mai 2022
Anmeldelse skrevet uten oppfordring
Service was great
Service was great, but didnt recieve a few products so i got some alternatives instead, but overall great service!
5. mai 2022
Ordered a patch that was “in stock” on…
Ordered a patch that was “in stock” on the website, had an email saying they were out of stock, found a similar patch in a different colour that also said they were “ in stock” had another email saying that was also out of stock, had a refund yet 3 days later still showing as “in stock” on the website
4. mai 2022
Great customer service
4. mai 2022
Purchase
Thought I was purchasing my dream weapon to find it had sold out and awaited a week to find out! Wasn’t until I called, to find they had sold out but quick refund was issued! Bad rating only because they could off communicated earlier to tell me they where out of stock rather then waiting a week to find out!
1. mai 2022
Not in stock
I don’t want to sound like a Karen but I didn’t really like the website. They have a good selection but not much is in stock. Sometimes, it shows that the item is in stock but it actually isn’t. It is also unclear whether it is in stock or not. The selection of goggles was mostly out of stock. They also don’t tell you that it is out of stock until you pay for it and therefore, you have to choose a different item or get a refund. It’s hassle and they should try to make their system closer to Patrol base (where it is much clearer). On the other hand, I was impressed by the speed at which the customer service replied. No problems there. The lady was friendly enough and helpful. The issue with the website is the only thing that brings the company down.
19. april 2022
Anmeldelse skrevet uten oppfordring
Excellent company very helpful.
17. april 2022
Really helped me out over the phone
Really helped me out over the phone! Got my order straight away, five stars will be back for the TM mp7 gbb!
Thanks again!
14. april 2022
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