Becc is amazing. She genuinely cares. Becc works hard to troubleshoot and problem solve. She remains practical in problem solving all the while still remaining supportive and working with students. Be... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was speaking with Marc, Brendan and Samuel who all help me better understand course work and book a coaching goal to better help me pursuemy education
Originally was pretty bad with ridiculous marking times and fails for bad reasons like photos submitted in wrong format or other nonsense. Feedback was pretty good but, a 2 weeks wait to approve a typ... Vis mer
Selskapet har svart
Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Kontaktopplysninger
54-58 Brookes St, 4006, Bowen Hills, Australia
- aipt.edu.au
4,7
Enestående
692 anmeldelser
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Smooth and Supportive Enrolment Experience
The enrolment process was straightforward and well-supported. Kristy assisted me with all my queries throughout the process and was always prompt and responsive. After enrolment, I had a query regarding portal access, and Layko from AIPT was extremely efficient in resolving the issue over the phone, ensuring I had immediate access.
Overall, it has been a very positive experience at the start, and I look forward to it continuing the same way throughout the course.
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Muhammad,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
I agree with all the 1 star reviews…
I agree with all the 1 star reviews they only care about getting your money and that’s it. Anything they do teach you is not relevant in the real world. If you try and get out of the course they will force you to stay in by continuing taking your money (sorry they don’t like to word forced you can choose to keep paying them for nothing). If you are thinking of using AIPT please contact me first.
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Adam,
Thank you for your feedback and for bringing this to our attention! We’re extremely sorry to hear your experience wasn’t in line with the standard of education and care that we strive for. We’d like to chat with you and get this resolved as a matter of urgency.
We’ve escalated this issue to our Student Experience team, and one of our Student Experience Managers will be in touch shortly. In the meantime, should you need to contact them urgently, you can email them at student.experience@aipt.edu.au
Thank you,
The AIPT Team
Thank you for great customer service
Thank you for great customer service
27. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Fatma. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
What made the experience very…
What made the experience very effortless and memorable during the application process at the AIPT were the staff members.
The friendly, bubbly staff are a pleasure to talk to. A clear understanding of how the system worked made it easier to understand how the application process worked. Tamara, a friendly staff member, made the application process effortless.
As for the fee, though it is towards the higher price range, the payment plans are flexible, therefore making them affordable. Whether you are working full-time or part-time, the self-paced online work system is a great platform for anyone who wants to study while they are working.
I would recommend the AIPT to anyone who wishes to look into a career in Personal Training/fitness.
Thank you, AIPT
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Mikiyas,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Helpful and responsive
Marc was very helpful and responsive. Appreciated the support.
27. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Hagan!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Contacting aipt about my absence
Layko who I spoke to on the phone was very helpful and very reassuring with my course and my matters that I was dealing with while I was away. Highly recommend her service.
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Ieanefa,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
I have been speaking with emjay over…
I have been speaking with emjay over the last couple of days and she has been really helpful in helping me get my assignments handed in!
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Ike!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Marc assisted me and was understanding
Marc assisted me and was understanding. and extended my course by a month, which is great, given I am waiting for the assignments to be approved and this is ample time for me to be able to address any comments that I may receive.
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Heraa. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Easy to understand and quick to reply…
Easy to understand and quick to reply to requests from myself. Thank you
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi John,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
I would highly recommend AIPT
AIPT and everyone who I got to work with were always super helpful and supportive. If you got unsatisfactory during one of your assessments the course marker would guide you towards the right answer without answering the question purely for you. The support team was always able to answer any of my questions over the phone and quick to respond via email, so I was never waiting on hold or days for an email back. Lastly I’d like to thank Emjay for frequently checking up on me and my progress during my cert III and IV studies.
22. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Curtis. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Mark and Shonee were very helpful and…
Mark and Shonee were very helpful and sorted my queries straight away! Thanks team for your great service.
22. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Manoela,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Quick support with quick results :) thanks!
I’m very grateful for the lovely staff member who helped me the other day. I tried to solve the issue on my own but I just couldn’t figure out why it was not working. I gave up and called the institute and after quickly explaining my problem, Layko (who answered my call) knew right away what to do and resolved the issue literally within minutes!
Thanks again Layko!
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Elisabeth!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Very quick and very helpful
Very quick and very helpful.
Emjay was able to help resolve my issue within a mater of minutes allowing me to start my course.
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Daley. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Laine instantly resolved my issue
Laine instantly resolved my issue. She was very helpful.
19. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Omer. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Helpful and timely
Marc provided me with helpful and timely assistance which enabled me to continue my learning without interruption.
19. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Luke,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Marc was really great with helping me…
Marc was really great with helping me today with my questions!
18. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Connor!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
EMJAY was very helpful and respectful.
18. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, J Bonski. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Samuel - review
Samuel was great, showed me through the process of graduating, was really helpful
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Luca,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
A query about my course
I contacted student services for information about my course, and Samuel was very helpful in this process and arranged for someone to call me to provide more detail.
12. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Rebekah. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Marc R was very helpful and provided…
Marc R was very helpful and provided quick responses. My question was answered very easily. Thank you Marc R!
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Australian Institute of Personal Trainers
Hi Maddi,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
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