Ahooga Bike Anmeldelser 

Site de qualité pour bien choisir, service client réactif et surtout: un beau vélo à la livraison !

J’ai eu un souci avec l’assistance électrique de mon vélo et en 2 minutes au téléphone ça a été réglé ! Service au top et conseiller compétant !

I absolutely love my Ahooga foldable bike! It's been a game-changer for my daily commute. The convenience of folding and unfolding it is incredibly easy, making it perfect for my multi-modal journey. The ride is smooth, and the bike feels sturdy and well-built. Plus, the stylish design always turns heads and sparks conversations. Ahooga has truly delivered a fantastic product that has enhanced my cycling experience. I couldn't be happier with my purchase!

Que des bonnes expériences , le personnel est sympa, t’accueillent avec le sourire , sont à l’écoute et dispo pour toi et les éventuels soucis de ton vélo . Ils connaissent très bien aussi toutes sortes d’accessoires disponible sur le marché pour ton vélo et peuvent te donner bon conseil.

The following feedback is from the purchaser as well as friends & family who have all tried it and come with their verdict...

Here are a few great things about the Ahooga Folding 36V bike:
- Foldable pedals
- Balance of bike, with rear motor and centrally located battery
- 20'' wheels (e.g. vs. 16'' for Brompton)
- Overall design "looks good"

From there, the whole experience goes downhill and turns into a wreck.
- If you look again at the (total) weight capacity assumption and distance possible on one charge, you will understand why several users complain about battery capacity...
- The balance of the bike is great when cycling, but makes it really uncomfortable to lift and carry up stairs, as the balance is then much towards the back of the (folded) bike whereas you can only hold it on the front part of the frame...
- Front wheel fitting often makes it rub against disk breaks. Quick release has problems.
- Front wheel folding hook incredibly difficult to use, incl. the infamous syringe move
- Users have reported that their shoes can hit fold rolling wheels
- If using the (expensive) rear bamboo rack, it will likely be scratched if the bike is pushed on wheels
- Fold and unfold instructions in the package did not match bike model, neither did those for charging the battery that needs to be removed to be charged
- Poor equipment quality overall, e.g. rear derailleur not working to gear 1 and rattling in gear 2
- Design wise, the Knog lights require either a two way USB 2 cable or a laptop with ... a USB 2 port. And the bike computer buttons are blocked by the bell in the way, requiring to lift your hand from the handle bar to use it, both inconvenient and unsafe.
- Was advertised as suitable for UK market, but no UK plug was provided, not even upon request.
- Their shipping to the UK is a complete joke logistically speaking, cost wise, but also, please note that they will not remove the Belgian VAT (even if not applicable)...

In conclusion: Avoid.

I absolutely love my Ahooga foldable bike! It's been a game-changer for my daily commute. The convenience of folding and unfolding it is incredibly easy, making it perfect for my multi-modal journey. The ride is smooth, and the bike feels sturdy and well-built. Plus, the stylish design always turns heads and sparks conversations. Ahooga has truly delivered a fantastic product that has enhanced my cycling experience. I couldn't be happier with my purchase!

Le vélo ahooga, je suis fan. L'équipe et les entretiens malgré certains bugs (ben oui c'est normal) fait toujours de son mieux. Souci avec mon vélo en août, étant à la campagne sans voiture, j'ai eu un vélo de remplacement pdt cette période. Donc super. Merci!

Tout va bien sauf que la batterie se décharge beaucoup en cas de mauvaise charge…

I bought my Modular 3 weeks ago. I boughjt it via upway (2023 model / 4 km / 35% less). I had some questions about the electric system and transport pockets and contacted Ahooga, they answered me fast and competend, sent me a manual in PDF and even they don't earned money the support was very friendly and good. The bike itself is a 9 out of 10. only the front and real lamps are not as light as they could be and the sadle should have a quick-fix to adjust the hight for different riders. The motor is strong, the batery last 40-50 km on level 3 -5 with me (100kg) an charge 20-30 kg. The Modular is not a Tourer, I use it to transport my purchases and city movement, therefor it is ideal. Up to now (about 100 km) everything is strong and works perfect. Calculating with 500 full charges and a battery lifecycle of 6-8 years, that gives me about 3500 km / year. This is much more than I need. I'm really happy with "my" Modular.
Cheers and Thank you Ahooga
Stefan

Worst bike you'll ever buy, so don't.
Horrible service and poor solutions for issues.
My battery is dead after 20 km usage, which is a joke for a bike of this 'caliber' and price (they told us the reach was 70 km...).
My friends saddle even broke off mid cycle, out of nowhere. She's lucky to be alive.

L'accueil au magasin central d'AHOOGA, av Louise, Bruxelles, est excellent. Le problème de connection électrique que j'avais à mon vélo pliant (à la suite d'une mauvaise manipulation de ma part) a été réparé immédiatement et gratuitement. Daniel SOIL

Un vélo pour mes déplacements quotidiens depuis 2 ans. Au départ en ville avec du matériel à transporter...et des montées.
Aujourd'hui sur le Ravel avec 2 enfants et il tient toujours la route :-) Et quand le poids des enfants n'est plus là, je peux rouler sans l'aide de la batterie, ça aussi c'est un plaisir.

Samedi passé, un super SAV, avec une réparation effectuée dans la journée.

Very stable and rigid foldable mini e-bike. Low gravity point en very light.

Voici huit mois que nous avons notre modular et + de 1200km parcourus et toute la famille en est très contente.
Selon moi le design est très réussi et malgré que nous l’utilisons avec le full rack pack (pour confortablement déposer notre fille de huit ans à l’école), son poids reste suffisamment raisonnable pour pouvoir l’utiliser à plat sans le moteur. Je ne suis pas parvenu à parcourir plus de 40km avec la batterie. À part les premières plaquettes de freins, pas de pépin à signaler et l’équipe du Ahooga store Louise est toujours à l’écoute pour donner un coup de main.

I am riding now almost 3 years with the Ahooga Modular.
How lovely to ride with the bike, but the quality is terrible.
The engine broke down two times. I had chosen the 3 speed belt , most expensive and advanced model, but the system was not able to deal with the forces it had to undergo.
After fixing it the first time, it was broken again a few months later. Then Ahoogo offered to replace the 3 speed belt system with the traditional 8 speed gear and chain, wich works much better.
The 3 speed system was not mature enough, and is not offered anymore, that says enough. However I paid a few 100 euros more to have a 3 speed belt , and end up with a 8 speed chain system.
Feels like lost of money.
Problems are not over yet. The bike ( who is in leasing) turns 3 year next month, and now the battery is broken.
Trough the bike dealer Ahoogo offered a new battery for 200 euro instead of 300, sold as a exclusive offer for me, but in fact it's just the promo offer on the website. So no extra ffort for their first clients. Less then 3 years for a battery is not what I would expect.
So a extra cost, with the end of the leasing soon and a decision to keep the bike or return it to the leasing.

As great as the bike and the concept is, the poor the quality is. This bike and its parts are not mature enough and break down to easy, making this bike not to trust.
Service is also minimum effort it seems.

Update 03/07/2023
After this review, ahooga contacted me, to see how we could solve this. A nice offer was done regarding the battery. Thanks for that nice service.
So I'm on the road again, hoping for many km's and years of pleasure with the bike.
As said before, it is a nice bike to ride, and really multifunctional.
My bike was bought 3 years ago, when they were just launched. I hope the bikes sold today are improved , child deseases are gone, and that makes it a very nice bike to have!
+2 stars

Excellent vélo, livraison rapide et soignée

Cela fait 6 mois que j'utilise au quotidien le vélo ahooga pliable électrique (36v). J'en suis extrêmement satisfaite ! Très léger, compact, rapide, confortable, beau design...
Par ailleurs, le côté hybride est un réel plus !
Je recommande sans hésiter.

I am a real ahooga-fan. I bought a regular one when buying my house out of the city center. I needed an easy way to go to work that would allow me to go fast and not be bothered by the traffic jam. The design, the culture and the amazing people that welcomed me at the ahooga shop (Nicolas) convinced me it was their bike I had to buy. We are two years later now and I'm still a really happy customer. I recommand this brand and their bikes.

I bought a Modular april 2021 with the front and rear rack and I enjoy this bike a lot. I use to carry my son, my wife... but not together of course :) I use to load on my bike heavy bags with all the food for a week after click and collect of supermarket. Despite I had some problem with the console and the battery, all of this was quickly fixed by customer service and free of charge. This bike has a good looking and very smooth to drive, I ride 8000km so far and enjoy each treap every day !

Un grand merci à Arthur qui est venu à mon domicile changer la pièce de support du garde-boue qui était cassée.