Top quality product... Sizing spot-on... Good comms... Plus reliable delivery via Royal Mail (No waiting around) Would certainly use again, thanks, Gareth.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Vis mer
Selskapet har svart
Quick to order via the chatbot, not so quick to access to human beings. Heavily reliant on AI including weekends where access to chat bot is closed. Refunds have to be undertaken online. Poor timescal... Vis mer
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Once again I am more than happy to share my first class service when purchasing goods from A Farley. You are guaranteed the same top quality items and excellent service whether you are purchasing fr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Kontaktopplysninger
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Storbritannia
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,3
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Before travelling to the store consider......
Called in on Saturday 16th May intending to buy 2-3 pairs Meyer trousers but very disappointed at the limited stock and colour options ( Stock was 95% black or navy)... We were told other colours very popular and sell out quickly hence virtually no colour choice in store... not a good trading strategy surely.
It may well be the case that one can "find the right trousers for any occasion" in their online shop, but in this instance it resulted in loosing a sale in the region of £400.
The other surprise was that although the shop was well manned and with only one customer to attend to the interest shown was noticeable only by it's absence.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your feedback, and I am really sorry to hear you were disappointed with your recent visit to our store.
I completely understand your frustration regarding the Meyer trouser stock and colour options, especially after travelling with the intention of making a larger purchase. I am also sorry to hear you did not feel well looked after in store.
Please could you kindly contact Emmie, our Customer Service Manager, directly on emmie@afarley.co.uk so she can look into this further for you personally.
Kind regards,
A Farley Country Attire
Out of stock item
I ordered some jeans for my partner's birthday but after ordering I had an email saying what I had ordered was out of stock. I got in touch with the company and Livvy quickly sorted another pair of jeans for me.
Customer service 10/10 thank you Livvy for all your help
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your lovely review! 😊
I’m really sorry again that the original jeans were out of stock, but I’m so pleased Livvy was able to quickly get this sorted for you and help find an alternative in time for your partner’s birthday.
I’ll be sure to pass your kind comments onto Livvy — she’ll be delighted! Thank you again for your support and for shopping with us.
Kind regards,
A Farley Country Attire
Same issue as others on here
Same issue as others on here. 4 weeks and no sign of product. Chat takes you to phone which takes you to chat. Wish I would have looked at the reviews before ordering but they looked like a good company. :(
10. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your feedback.
I’m really sorry to hear about your experience and for the frustration this has caused. Our Customer Service Manager, Emmie, has been in touch with you directly to help resolve this for you. Please could you kindly get back to her so we can get this sorted as quickly as possible.
Kind regards,
A Farley Country Attire. 🙂
Query answered and sorted swiftly.
Have been ordering from A Farley Country Attire for three years now. It’s the first time I’ve communicated and on this occasion with Livvy. She’s really great and sorted my query swiftly. Really happy and I look forward to receiving my order soon. Thank you so much Livvy.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your continued support over the past three years — it really does mean a lot to us! We’re so pleased to hear that Livvy was able to assist you quickly and make your first experience with our customer service a positive one. I’ll be sure to pass your lovely feedback on to her 😊
We hope you love your order when it arrives, and we look forward to helping you again in the future!
Kind regards,
A Farley Country Attire 😊
Professional competent service
Hi,
I felt I had to complement Livvy and her manager who’s name I don’t have on their correspondence to me regarding an issue concerning extra payments VAT on my original order.
This issue was not their fault but it was due to import duty from uk to Ireland which was an added extra cost to my order.
Farley Co are a very reputable professional group with super quality goods at very good price structure.
Livvy is a very added asset to the Farley business she has got what it takes to solve one’s problems.
I want to thank all concerned in dealing with my issue, and wish them the very best of business going forward.
Ger Boyle Ireland
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a kind and thoughtful review — it really does mean a lot to us.
I’m so pleased to hear that Livvy was able to support you and help resolve the situation regarding the additional VAT and import duty charges.
I’ll be sure to pass your lovely comments on to Livvy — I know they will both really appreciate your feedback. It’s always so rewarding for the team to hear when they’ve made a positive difference.
Thank you again for your support and kind words about our products and service — we truly value it and hope to assist you again in the future!
Kind regards,
A Farley Country Attire 😊
Awful customer experience, never again.
The (£300) birthday present order took 3 weeks to arrive having being told in writing that it would be 3 business days. There is no phone number to call and they either ignore email requests to sort things out or try to fob you off.
Avoid at all costs.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for taking the time to leave your review.
We’ve looked into this carefully but unfortunately we’re unable to locate any orders under the username details provided.
To allow us to investigate this properly and resolve it as a priority, please could you contact our Customer Service Manager, Emmie, directly on emmie@afarley.co.uk with your order number or the email address used at checkout. She will be more than happy to look into this for you and get everything sorted as quickly as possible.
We do take all feedback seriously and would really welcome the opportunity to review this for you once we have the correct order details.
Kind regards,
A Farley Country Attire. 😊
Very helpful CS
Although the boots I wanted and ordered weren’t going to arrive by the time I needed them, the Customer service team were very helpful. Unfortunately a refund was required this time, but I’m sure my next visit to their shop will result in a good sale. Thank you for your time and help
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your kind review! We’re really pleased to hear that our customer service team were able to help, even though the boots couldn’t arrive in time for when you needed them. We completely understand how important timing can be, and we’re glad we could assist with the refund smoothly.
We hope to see you again soon, whether online or in-store — and we’ll do our very best to make sure your next visit results in the perfect purchase 😊
Kind regards,
A Farley Country Attire.
Spot on!
How refreshing to deal with an efficient family run company.. great people and great products!..thank you
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your kind words! It truly means the world to us to hear that you’ve had such a positive experience. 😊
Being a small family-run business, we genuinely care about every order and every customer, so feedback like this really makes our day. We’re so pleased you’re happy with both our team and our products!
We hope to see you again soon.
Kind regards,
A Farley Country Attire 😊
Great service from Emmie
First class service again from Emmie, the customer service lady. Fast and same day reply. Pleasure to deal with.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your lovely review!
We’re so pleased to hear you received first class service and a fast same-day reply — that’s exactly what we always aim for! It’s an absolute pleasure to help, and feedback like this really means a lot.
Thank you again for taking the time to leave such kind words 😊
Kind regards,
A Farley Country Attire.
Great customer service
Great customer service. Quality stuff. Will be returning to shop from A Farley Country.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your lovely review! We’re thrilled to hear you were happy with our customer service and the quality of our products. It means a lot to us, and we can’t wait to welcome you back again soon 😊
Kind regards,
A Farley Country Attire.
Shocking Service.
I have never and it is still the case, that I haven't recieved a delivery date. The only communication (of any kind) I have recieved is the original order with a order number on and no further details. I have tried several times to use their automated service to cancel my order but instructed that orders can only be cancelled by telephone (0116 4105440). When I have telephoned the service says they no longer take telephone calls and to use the automated service. I frustratingly will have to wait a few days more and cancel the payment made to the bank. In my opinion I have been treated shockingly and this shouldn't be acceptable.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your feedback.
I’m really sorry to hear about your experience and for the frustration this has caused. Our Customer Service Manager, Emmie, has been in touch with you directly to help resolve this for you. Please could you kindly get back to her so we can get this sorted as quickly as possible.
Kind regards,
A Farley Country Attire. 🙂
Amazing company and brilliant customer…
Amazing company and brilliant customer service by Freya
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your kind words! We’re absolutely delighted to hear you had such a great experience and that Freya was able to look after you so well — we’ll be sure to pass this on to her. Your support really does mean a lot to us 😊
Kind regards,
A Farley Country Attire. 🙂
A Farley Country Attire
This is my second purchase with A Farley in as many weeks.
Excellent high quality product shoes as described,very competitively priced and promptly delivered.
Once again excellent helpful attentive personal service.
The delivery carrier had initial difficulty with my address but a quick message to A Farley and the young lady resolved the issue quickly and delivery made quickly.
Thank you to Freya at Farley.
I would have no hesitation in recommending this company and look forward to making future purchases with absolute confidence.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear that this was your second purchase with us in such a short space of time and that you were pleased with the quality, pricing and prompt delivery of your shoes.
We’re especially pleased to hear that Freya was able to resolve the delivery issue quickly for you — we’ll be sure to pass on your kind words to her. Providing helpful, attentive and personal service is something we really pride ourselves on, so feedback like this means a great deal to us.
Thank you again for your recommendation and continued support — we look forward to helping you again in the future 😊
Kind regards,
A Farley Country Attire. 🙂
This was the ultimate online shopping…
This was the ultimate online shopping experience,the communication between customer support and customer is second to none! Order was shipped quickly and rectifying an incorrect order was even quicker. Such a smooth and hassle free experiance and actually making you feel like a valued customer going over and beyond to keep me happy!! I will for sure be returning to shop here! 5 star treatment for sure! Big shout out to “Livvy” at customer support she’s a star!!
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a wonderful review! 🌟
We’re absolutely delighted to hear that you had such a positive experience and that our customer support made everything smooth and hassle-free for you. Making our customers feel genuinely valued is something we truly pride ourselves on, so it means a lot to hear that this came across.
I’ll be sure to pass on your lovely feedback to Livvy — she’ll be thrilled to hear your kind words! Thank you again for your support, and we very much look forward to welcoming you back again soon 😊
Kind regards,
A Farley Country Attire.
I just want to say that I have had a…
I just want to say that I have had a FANTASTIC experience with Freya and your company in general and it’s such a pleasure to be able to deal with such helpful, understanding and accommodating people!
I am overjoyed to realise that British companies like you still exist and I hope you move from strength to strength.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to share such kind feedback — it really means the world to us. We’re absolutely delighted to hear that you had such a fantastic experience with Freya, and I’ll be sure to pass your lovely comments on to her as well 😊
As a small, family-run British business, feedback like this genuinely means everything to us, and we’re so grateful for your support and encouragement. We truly appreciate you choosing to shop with us and wish you all the very best.
Kind regards,
A Farley Country Attire. 😊
This is my second time of ordering from…
This is my second time of ordering from A Farley. I had an issue of a sizing on a pair of Ariat Boots. Spoke to Livvy who went the extra mile to resolve the problem with outstanding product knowledge and practical options. An efficient swap was organised by Livvy on behalf of A Farley. Really grateful for the help, and based on this service will for sure use this company again.
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review!
We’re really pleased to hear that Livvy was able to help resolve the sizing issue for you and get everything sorted smoothly. She has fantastic product knowledge and always goes the extra mile, so your kind words will mean a lot to her.
We truly appreciate your continued support and are so glad to hear you’ll be shopping with us again. If you ever need any help in the future, please don’t hesitate to get in touch.
Kind regards,
A Farley Country Attire. 😊
Great company
Great company to deal with. Fast and efficient communication and solved my query about Jersey deliveries super quick.
Great product range too!
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear that your query about Jersey deliveries was resolved quickly and that you found our communication helpful. It’s also great to know you’re enjoying our product range – that really means a lot to us.
Kind regards,
A Farley Country Attire. 🙂
Order never delivered and the worst customer service I've ever experienced
I purchased some items (in the £000s) from this company before the new year, and I would have paid for the quickest of their three shipping options, but when it came to check-out only their slowest delivery option (7 working days) was available. It turns out even that window was over-ambitious for them. It's now 15 business days since ordering (over 22 actual days) and it appears that they haven't even shipped the order. I've tried to email customer support to ask them what is happening, and after being fobbed off the first time, subsequent emails are just being ignored. Their chatbot is useless and they have disconnected their phone line. Not exactly the "exemplary levels of customer service" they claim to pride themselves on. I can't even get a point of contact to ask for a refund. A quick search of their accounts on Companies House tells the story of the direction they are going. I'll be claiming my money back. Avoid.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for taking the time to leave your review.
We’ve looked into this carefully but unfortunately we’re unable to locate any orders under the username details provided.
To allow us to investigate this properly and resolve it as a priority, please could you contact our Customer Service Manager, Emmie, directly on emmie@afarley.co.uk with your order number or the email address used at checkout. She will be more than happy to look into this for you and get everything sorted as quickly as possible.
We do take all feedback seriously and would really welcome the opportunity to review this for you once we have the correct order details.
Kind regards,
A Farley Country Attire. 😊
Livvy provided brilliant Customer…
Livvy provided brilliant Customer service, very helpful and friendly! I had a question around delivery and in less than an hour my query was resolved and my delivery was shipped. Thankyou Livvy
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review! We’re absolutely delighted to hear that Livvy was able to help so quickly and get everything sorted for you — she’ll be thrilled to read this. Providing friendly, efficient service is exactly what we strive for, so it really means a lot to us 😊
Kind regards,
A Farley Country Attire
Purchased a Vessel cleaning brush
Purchased a Vessel cleaning brush, must thank Livvy Elliot for the wonderful service and help provided .. would definitely use A Farley again …
Many thanks.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear you’re happy with your Vessel cleaning brush, and we’ll be sure to pass your lovely feedback on to Livvy — she’ll be thrilled to hear it!
We really appreciate your support and look forward to welcoming you back to A Farley again in the future.
Kind regards,
A Farley Country Attire 🙂
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