Top quality product... Sizing spot-on... Good comms... Plus reliable delivery via Royal Mail (No waiting around) Would certainly use again, thanks, Gareth.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Vis mer
Selskapet har svart
Quick to order via the chatbot, not so quick to access to human beings. Heavily reliant on AI including weekends where access to chat bot is closed. Refunds have to be undertaken online. Poor timescal... Vis mer
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Once again I am more than happy to share my first class service when purchasing goods from A Farley. You are guaranteed the same top quality items and excellent service whether you are purchasing fr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Kontaktopplysninger
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Storbritannia
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,3
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Avoid if you want a quick delivery
Ordered socks well before Christmas as a gift and I still don’t have them despite chasing several times and false promises and now they have closed their phone lines! Avoid this company if you want your order any time soon!
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your feedback.
I’m really sorry for the frustration caused. Our customer service manager Emmie has been in touch with you directly via email to look into this and help resolve the issue as quickly as possible.
Kind regards,
A Farley Country Attire.
Never received my item which I ordered
Never received my item which I ordered. The company have disabled there phone lines so they don't have to speak to you.
They don't respond to emails, I have sent 3 over the last 18-20 days !
This crowd quite clearly want you money, but don't want to deal with any issues or problems that arise (SCAM ), or maybe it's just run by John Wayne's relatives!!!! 🤠🤠🤠
Save you time and money and use other supplies !!
If you hadn't made it impossible to speak to anyone, by disabling your phone lines, and blanking emails this issue might of got resolved without having to put a bad review
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for taking the time to leave your review.
We’re genuinely very sorry for the inconvenience caused — unfortunately, this order was lost by Royal Mail, which we completely understand is frustrating, even though it was outside of our control. Please accept our sincere apologies for the experience this has caused, however we are glad to see that you have now received your order.
Emmie, our Customer Service Manager, has already been in touch to help resolve this for you. If you could kindly get back to her, that would be greatly appreciated so she can ensure everything is fully sorted for you as quickly as possible 😊
Kind regards,
A Farley Country Attire.
I brought a pair of lovely boots from…
I brought a pair of lovely boots from this company and unfortunately there was a fault with them.. customer service was amazing I dealt with a lovely girl called Livvy Elliot who was very professional and very quicky dealing with the problem and I would really recommend this fantastic company. Thank you so much
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a kind review.
We’re really sorry to hear there was an issue with the boots, but we’re so pleased that Livvy was able to get this resolved for you quickly and professionally. I’ll be sure to pass on your lovely feedback to her — she’ll be thrilled. Thank you again for your recommendation and support, it truly means a lot to us. 😊
Kind regards,
A Farley Country Attire.
The place to buy
The place to buy! Great value, good customer service, quick dispatch and delivery! Whats not to like
10. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your lovely review! We’re really pleased to hear you were happy with the value, service, and quick delivery — that’s exactly what we aim for. We truly appreciate your support and hope to welcome you back again soon!
Kind regards,
A Farley Country Attire.
Thank you Livvy Elliot from A Farley…
Thank you Livvy Elliot from A Farley for sorting out my delivery of order and resting my mind. You were efficient and also respectful for my confusion of the delivery date. This means a lot to me and other customers you must deal with as makes more people want to shop with A Farley even if delays are coming as knowing customer service will sort out without delay as many companies out there do not give the same service as you guys and dolls. Thank you again!!
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a kind and thoughtful review 😊
We’re absolutely delighted to hear that Livvy was able to help resolve your delivery and put your mind at ease. We’ll be sure to pass on your lovely feedback to her — she’ll be so pleased to hear it. Providing clear, respectful and supportive customer service is incredibly important to us, especially when delays happen, so it really means a lot to know this made a difference for you.
Thank you again for your understanding and continued support — it truly is appreciated 😊
Kind regards,
A Farley Country Attire.
Product return
I had an enquiry recently that was handled by Livvy Elliot. This dealt with extremely professionally and with a highly satisfactory outcome. Great company and staff.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you very much for taking the time to leave this lovely feedback 😊
We’re so pleased to hear that Livvy handled your return enquiry professionally and that you were happy with the outcome. Your kind words mean a great deal to both Livvy and the wider team, and feedback like this really does encourage us to keep delivering the best service we can.
Thank you again for your support
Kind regards,
A Farley Country Attire.
Excellent service
Excellent service. Ordered new wellies and arrived the next day. So fast, excellent packing and great boots. And an additional discount at lurchaee point. Highly recommend. Thank you
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review 😊
We’re really pleased to hear your wellies arrived so quickly and that you’re happy with the boots, packaging, and the extra discount too. Your recommendation truly means a lot to us.
Kind regards,
A Farley Country Attire 🙂
Proactive and professional customer…
Proactive and professional customer service backing up a terrific offering
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you very much for your kind words 😊
We’re really pleased to hear you found our customer service proactive and professional — that’s exactly what we aim for. Your feedback truly means a lot to the whole team.
Kind regards,
A Farley Country Attire 🙂
Ordering was simple
Ordering was simple, great price and arrived well packaged within 48 hours - perfect all round!
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your lovely review 😊
We’re really pleased to hear that ordering was simple, the price was right, and your order arrived quickly and well packaged. Feedback like this means a lot to the whole team — thank you for choosing to shop with us 😊
Kind regards,
A Farley Country Attire.
Meyer mid grey Chicago trousers
Ordered Meyer trousers on Thursday 11pm, trousers arrived Saturday before midday by Royal Mail. Easy to order, quick service, very happy, many thanks
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you very much for your great review 😊
We’re so pleased to hear you’re happy with your Meyer trousers and that they arrived quickly with Royal Mail. It’s lovely to know you found the ordering process easy and the service quick — we really appreciate you taking the time to share your experience. Many thanks for shopping with us 😊
Kind regards,
A Farley Country Attire.
From ordering to delivery
From ordering to delivery, everything was excellent. The order was picked up and shipped the same day, and I received the product within 24 hours. Worthy of 5 stars.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your fantastic 5-star review 😊
We’re delighted to hear that everything from ordering to delivery was excellent and that your order was picked, shipped, and delivered so quickly. Feedback like this really means a lot to the whole team — thank you for taking the time to share it.
Kind regards,
A Farley Country Attire.
Excellent customer experience
Had an excellent customer experience. Purchased shoes pre- Christmas. Easy process, great selection and prompt delivery. Unfortunately shoes didn't fit so I've now arranged an exchange for an alternative size. Customer support team were lovely, helpful and very efficient. Overall I'm v happy with service, will definitely be back and would recommend to a friend. Thank you.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your lovely review 😊
We’re really pleased to hear you had such a positive experience, from ordering through to arranging your exchange. It’s great to know you found the process easy, the delivery prompt, and that our customer support team were helpful and efficient in getting everything sorted for you.
Thank you for your recommendation — we truly appreciate it and look forward to welcoming you back again soon.
Kind regards,
A Farley Country Attire.
Vessel golf bag
On the 12th December I ordered and paid for a vessel golf bag for my sons birthday on 22nd December , on the day of his birthday the bag had not been delivered so I rang the company to find out what had happened as I had not received it they informed me over the phone that I would receive on the Wednesday Christmas Eve ok not a problem I thought, so we gave my son what we bought him for Christmas for his birthday and visa versa. Come Christmas Eve still hadn’t received the golf bag so I rang again only to be informed that they would ring me back,they didn’t ring but sent me an email which I didn’t pick up till late afternoon to be informed they were out of stock and awaiting a delivery, so this eleventh hour response was far to late to get him a replacement or present for Christmas.So why tell that they had sent it and I would receive it at the latest Christmas Eve. I’ve read all the reviews about this family run business and how professional and how happy customers are I can only beg to differ on the lack of professionalism and lack of communication on even letting me pay for the golf bag when they obviously were out of stock so I urge any one wanting to use this company not too touch them with a barge poll and that I’m still awaiting a refund and apology from this unprofessional of companies
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your review.
I am sincerely sorry for the issues you experienced and the frustration this caused, particularly around such an important occasion. Our customer service manager Emmie has been in touch with you directly to discuss this further and would really appreciate you getting back to her so she can help resolve this for you.
Kind regards,
A Farley Country Attire. 🙂
Excellent
Excellent, ordered new wellies came next day. Will definitely order again 5+stars
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your excellent review.
We’re really pleased to hear your new wellies arrived next day and that you were happy with the service. We look forward to welcoming you back again.
Kind regards,
A Farley Country Attire. 🙂
Spoke to Livi having previously…
Spoke to Livi having previously requested a returns label which never came. She sent instantly.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your feedback 😊
We’re glad Livvy was able to get the returns label sent over straight away and get this sorted for you promptly. We’ll be sure to pass on your kind words 👍
Kind regards,
A Farley Country Attire. 🙂
Ordered on the Wednesday and my item…
Ordered on the Wednesday and my item was delivered on the Thursday. Very efficient and kept in contract all the way through to delivery. 5 star
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your 5-star review 😊
We’re delighted to hear your order arrived so quickly and that you felt kept in contact throughout the process. It’s great to know you found the service efficient 👍
Kind regards,
A Farley Country Attire. 🙂
A trouble free ordering experience
A trouble free ordering experience. Ordered some Ariat boots from these guys (as good a price as I could find anywhere). The boots were delivered very quickly with good communication throughout and no issues. The boots are as expected (and fit,thankfully) so no need for further help or support.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for taking the time to leave such a detailed review 😊
We’re really pleased to hear everything went smoothly, from ordering to delivery, and that the Ariat boots arrived quickly, fit well, and were exactly what you were hoping for. It’s great to know our communication throughout made the experience trouble-free too 👍
Kind regards,
A Farley Country Attire. 🙂
Fantastic service👍👍 kept up to speed…
Fantastic service👍👍 kept up to speed with emails about packing and delivery date. Delivered on due date. Fantastic service
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you so much for your lovely feedback 😊
We’re really pleased to hear you were kept up to speed and that everything arrived on time. Your kind words truly mean a lot to our team 👍
Kind regards,
A Farley Country Attire. 🙂
Failed to deliver the ordered product
I ordered a pair of Crispi Hunter GTX boots on 19 November. After hearing nothing for several weeks, I followed up with a phone call and was told they would be shipped shortly. After several additional calls, I was assured the boots would arrive before Christmas.
The boots never arrived, and I was forced to cancel the order. I am still waiting for a refund. It has now been seven weeks since I placed the order, and I was not kept informed at any stage. Any updates I received required me to follow up by phone, and the information provided was consistently inaccurate.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for your review. We’re very sorry to hear about your experience.
Our Customer Service Manager, Emmie, has been in touch with you directly and would really appreciate you getting back to her so she can resolve this for you as quickly as possible.
Kind regards,
A Farley Country Attire.
Terrible service
Terrible service. They completely failed in every aspect.
I placed two orders just after Christmas. The first order was required for a forthcoming holiday. I spoke with their team on 3 separate dates to confirm the delivery date and was told each time that it would be delivered on the agreed date. I offered to pay to upgrade to next day delivery and they told me that I wouldn't need to.
Come the agreed day of delivery and....(drum roll) no delivery. Rang them and they then go and check and find that the order hadn't been dispatched.
The second order was for a pair of Tricker boots and some shoe cream. I paid extra for next day delivery. I received the boots in good time, but the incorrect colour and style were sent. The shoe cream has yet to arrive.
Hopelessly incompetent and now I have to wait for my money to be refunded. I'll spend my £500 elsewhere, hopefully with a retailer that will not repeatedly fail to deliver on their promises, that will deliver all of what I ordered and will deliver the correct items.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra A Farley Country Attire
Thank you for taking the time to leave your feedback.
I am very sorry for the experience you have described. Our customer service manager Emmie has been in touch with you directly to discuss this further and help get this resolved, and I would really appreciate it if you could get back to her when you’re able.
Kind regards,
A Farley Country Attire 🙂
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