Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... Vis mer
Selskapet har svart
Rachel B gave top notch service today with a problem I had, her knowledge and experience is impeccable! Rachel went above and beyond to put me at ease and help, lovely lady to speak with, thank you fo... Vis mer
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Contacted advantage to help move my payments around due to change of job, had the pleasure of talking to Bailey who advised and helped sort everything out with no stress or faff. 5 stars from me for t... Vis mer
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Chloe was friendly, understanding, and straight to the point. A really pleasant experience, and problem was resolved efficiently and fast. She even checked in on how I was feeling about the... Vis mer
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Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Grimsby, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sophie was Understanding ,helpful and professional .easy to talk to and resolved my issue .

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Spoke with Mandy who delt with my enquiry very professional with the care and empathy..

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I spoke with Amanda who was very understanding and very helpful with my situation she helped come to a very reasonable agreement

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I dealt with mo ,because I had missed a recent payment ,and he was great really understanding and put my mind at ease, very helpful

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Very helpful, explained everything clearly and sorted the issue straight away

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I recently dealt with Advantage Finance and couldn't be happier with the service I received. Hollie was outstanding from start to finish. She explained every stage of the process in a clear, straightforward, and professional manner, making sure I fully understood voluntary termination and surrendering my vehicle.
She took the time to answer all of my questions without rushing me and made what could have been a stressful situation feel simple and manageable. Her knowledge, patience, and friendly approach gave me complete confidence throughout the process.
Excellent customer service and a real credit to Advantage Finance. Thank you, Hollie, for all your help—I would highly recommend Advantage Finance based on my experience.

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Very helpful staff and very easy process

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Sophie was fantastic. Very kind and understanding. Thank you Sophie

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Jemma worked tirelessly to help me get the financdme sorted with the dealership. Delighted with the service. Thank you xxxx

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Was great and friendly staff who understood I glad I rang and explained the situation and was easy sorted. Thank you

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The company have really helped me with all my problems that have been going on in my time with advantage thankyou to everyone

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Absolutely avoid this company at all costs.
We have only had our car since 31st March. The vehicle cost £18,000 after our part-exchange, and despite everything we have paid, we have made virtually no progress in reducing the finance balance.
We put down a £1,900 deposit through our trade-in, followed by four monthly payments of £530 (£2,120). In total, we have paid £4,020 since April, yet the vast majority of this has gone towards interest rather than reducing the capital. It is nothing short of disgraceful.
We have now had to sell the car because the monthly payments have become completely unaffordable. I seriously question how we were ever approved for this finance agreement in the first place, given our financial circumstances. It appears affordability checks were either inadequate or ignored.
To make matters worse, we are now being told we may still have to pay a further £1,100 just to end the agreement. After everything we have already paid, this is completely unacceptable.
I feel we have been taken advantage of from the outset. This entire experience has caused unnecessary financial hardship and stress. A formal complaint has been submitted, and I will also be escalating this matter to the Financial Ombudsman Service and seeking independent legal advice. Companies should not be allowed to profit by placing customers into finance agreements that are clearly unaffordable.
I am absolutely disgusted by the way we have been treated. I would strongly urge anyone considering using this company to think very carefully before doing so.

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Trying to understanding my situation and the comforting words I recieved at the end of the conversation, they gave me strength and comfort. She also gave me links where I can get some help if I need them.

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Very helpful and understanding consultant. Patient and precise communication.

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Very good. Extremely compassionate in regrading to ongoing health issues.
I cant fault the service at all.

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Jenny was so helpful and so understanding
she was so pleasant and calm and understood my problem and solved it in minutes
she was so kind ,polite and sweet spoken

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Jemma has been amazing, from start to finish. Easy to reach and replied very quickly.
Thank you again you are a star

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I PURCHASED A CAR THROUGH ADVANTAGE FINANCE . THE CAR HAD FAULTS WITHIN THE FIRST FEW MONTHS WHICH I HAD FIXED AS THE DEALER DIDNT WANT TO KNOW AND I FOUND OUT THROUGH THE AA THAT THE DEALER HAD CANCELLED MY FREE 3 MONTHS WARRANTY. I UPDATED THIS TO ADVANTAGE FINANCE BUT THEY WERE NOT INTERETSED IT WAS DOWN TO MYSELF TO CHASE IN WHICH I HAD NO LUCK .
THEN AFTER 7 MONTHS THE CAR HAS BIG ISSUES AND WILL NOT RUN. IT WILL COST THOUSANDS OF POUNDS TO FIX IN WHICH THE DEALER AND ADVANTAGE FINANCE BOTH REFUSE TO HELP .
TERRIBLE SERVICE AND OF NO HELP WHATSOEVER

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Sophie was very helpful and we sorted things out for me and credit too u firm top job 👍🏻👍🏻👍🏻

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Dee was fantastic and very warm with her approach and guidance.
I would like to speak with her during every call I make moving forward. She is jolly, kind and very informative. Thank you DEE!

Svar fra Advantage Finance
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