Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... Vis mer
Selskapet har svart
Rachel B gave top notch service today with a problem I had, her knowledge and experience is impeccable! Rachel went above and beyond to put me at ease and help, lovely lady to speak with, thank you fo... Vis mer
Selskapet har svart
Contacted advantage to help move my payments around due to change of job, had the pleasure of talking to Bailey who advised and helped sort everything out with no stress or faff. 5 stars from me for t... Vis mer
Selskapet har svart
Chloe was friendly, understanding, and straight to the point. A really pleasant experience, and problem was resolved efficiently and fast. She even checked in on how I was feeling about the... Vis mer
Selskapet har svart
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Grimsby, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer support. Got the best experience. Thanks Amy
This is a superb company to deal with, lovely staff, vicky watts to be exact was so helpful with the issue I had reported and had the issue sorted by the end of the call. Great customer service.
Brent was very understanding and went through everything in detail.
Spoke to Rachel Baker-Morton today, and it's always a pleasure to speak to the Advantage team. Even when things aren't quite right with personal finances, they are always happy to help and accommodate where possible.
Their customer services are absolutely spot on; they are well-seasoned and compassionate. It's a big deal when it comes to supplying and supporting customers, where the majority of companies fall flat at being basic humans.
Highly recommend them to anyone looking at personal finance.
Thank you :)
Luke was absolutely brilliant on the phone very professional and talked me through what I needed to do top man
Ellie c was super fantastic on the phone this morning working with advantage Finance is a breeze very helpful and a really good finance company the best I have used
Struggled to pay one month and Amy leah from advantage finance sorted it so I could spread the cost . She did not judge.. reassured me and was so pleasant. Thank you
Absolute lovely lady explained every thing very simply . Made a boring process of form filling very enjoyable in fact could of chatted for ages more 😂
Having understanding staff makes all the difference to customers, especially when fallen on hard times.
Very understanding agent and was easy to communicate with thank you.
Very kind and polite, helped super quickly
Quick services , nice person to talk.
Really helpful and understanding
Your customer service was brilliant as always and so understanding and has made me feel so much at ease and less stressed thank you for today you dont understand how its has helped me mentally so thank you so much
Cadey was well I can only say magnificent. Listened to every word I said.re assured me. If I ever start a company she would be my first recruit.
Spoke to Danny and he was able to sort some admin really quickly allowing customer to collect the car without delay
I made a desperate call this morning regarding payments, due to an unforeseen circumstance I am unable to make this months payment, I explained this to the advisor and she was fantastic, did everything she could to help, and sent me links for extra support, I got off the phone and felt a weight had lifted, im so grateful
Person i dealt with did everything to make sure he could help me and understand my mental health needs
Hollie was absolutely fantastic to deal with.
After weeks of uncertainty and trying to resolve matters between my insurer and finance company, Hollie was the first person who took the time to clearly explain everything and genuinely help.
She confirmed the payment had been received, explained my remaining balance, arranged for a statement to be sent, placed my account on hold while everything is finalised, and proactively sent me an income and expenditure form after recognising the financial impact this situation has had.
She was friendly, patient, empathetic and professional throughout the call. She made what had been a very stressful situation much easier to understand and I came away feeling reassured for the first time during this process.
She is a real credit to Advantage Finance and I hope this feedback is passed on to her.
Katie was very polite and helpful, helped me sort my query out quickly, great customer service, Thank you :)
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