Adora Anmeldelser 

178
•
TrustScore 3.5 av 5

3,7

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Se hva andre synes

Vurdert til 4 av 5 stjerner

Really enjoyed the fragrance of this product A little disappointed that it’s not antibacterial And also the bottle is fab, but have caught my index finger on the trigger a couple of times causing... Vis mer

Vurdert til 5 av 5 stjerner

Quickly dispatched and delivered. Very stylish and nicely packaged up. The fragrances smelt nice but unfortunately I only really liked one of them. (I do get headaches with strong smells which does... Vis mer

Vurdert til 5 av 5 stjerner

First. The delivery was quick. The fragrances are wonderful, I don't have a favourite they are all amazing. The packaging of the goods looks amazing. I just wonder if it would be more eco friendl... Vis mer

Vurdert til 2 av 5 stjerner

Very disappointed as I had high hopes for this company. I ordered and paid for two starter kits (one for my daughter). Only one arrived. Chased Adora and finally received second one. However, bottle i... Vis mer

Informasjon om virksomheten

  1. Leverandør av rengjøringsprodukter
  2. også i
  3. Benkeplateforhandler
  4. Forhandler av aromaterapiartikler
  5. Leverandør av husholdningskjemikalier

Skrevet av virksomheten

Adora is a British home care brand dedicated to redefining cleaning through sustainability, design, and fragrance. We create eco-friendly cleaning products that combine powerful plant-based performance with luxury scents, turning everyday cleaning into a mindful ritual. Our refillable glass spray bottles and concentrated cleaning refills are made to reduce single-use plastic, carbon emissions, and waste under the sink. Each formula is crafted with biodegradable, vegan, and cruelty-free ingredients that are kind to your home and gentle on the planet. We believe that cleaning should feel as good as it looks. That’s why every Adora product blends thoughtful design with exceptional fragrance. From the fresh, botanical notes of Everleaf to the creamy warmth of Sandalmist and the bright, coastal freshness of Driftwood, each scent transforms your home into a calm, uplifting space. Adora’s sustainable home care range is made with love and designed to last, with refills that minimise waste and an elegant, minimalist aesthetic that elevates your cleaning routine. Through our Refill to Reforest initiative, every Starter Kit plants a tree, helping customers clean consciously while giving back to nature. At Adora, we’re building a future where cleaning is simple, sustainable, and beautifully scented. Discover more about our ingredients, refill ritual, and mission at adora.co.uk


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

178 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,7

Alle anmeldelser

(178)

159 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
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Vurdert til 5 av 5 stjerner

Gorgeous scents

Just received my first order, the starter kit.
The smells are gorgeous 😍
Fast delivery too.
Would highly recommend 👌

30. november 2025
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Svar fra Adora

Thank you so much Jenny for taking the time to leave this lovely review!

We’re so happy to hear your starter kit arrived quickly and that you’re loving the scents already. It means a lot to know you would highly recommend us.

Welcome to the Adora community, we hope your new routine makes every day feel a little more gorgeous 💚

Vurdert til 5 av 5 stjerner

First class product and customer service.

Already used P&F wanted to try different fragrances. I have not been disappointed not only the lovely smell they also clean without streaks which is often a challenge on glass table and hob.
Making the most of the introductory price I also bought as a gift for a friend who does not use chemicals I am sure she will also like the fragrances. I emailed customer service to cancel the gift subscription which was done immediately - no fuss. I can't fault the product the packaging and the customer service.

13. november 2025
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Svar fra Adora

Hi Catherine,

Thank you so much for sharing such a thoughtful review. It means a great deal to hear that you are enjoying the fragrances and that they are giving you a streak free finish on those tricky surfaces. We are also really pleased that gifting Adora to a friend felt like the perfect choice.

Your kind words about our customer service truly mean the world to us. We are a small and growing business and knowing that our team could support you quickly and with no fuss is everything we strive for.

Thank you for trusting us and for being part of the Adora community.
Team Adora 💚

Vurdert til 5 av 5 stjerner

bu bye p&f

Most gorgeous fragrances.....

The bottle is a sleek and contemporary design with adjustable spray strength . The cloth is micro fibre and left all surfaces streak free. I will buy again.

25. november 2025
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Svar fra Adora

Hi there,

Thank you so much for this wonderful review. We are delighted that you are loving the fragrances and that the bottle design and adjustable spray strength are working so well for you. It is great to hear that the microfibre cloth left your surfaces beautifully streak free too.

Your support means the world to our small and growing business and we are so pleased to hear you will be buying again.

Thank you for being part of the Adora community.
Team Adora 💚

Vurdert til 5 av 5 stjerner

Outstanding fragrance with a great clean!

Outstanding fragrance, my entire home smells absolutely stunning. The spray bottle is a much nicer feel than P&F and the fact you can adjust the spray strength is perfect.

Packaging 10/10
Fragrance 10/10

I will say good bye to Purdy & Fig and look forward to using Adora.

25. november 2025
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Svar fra Adora

Hi Alan,

Thank you so much for this incredible review. We are over the moon to hear that your home smells stunning and that you are enjoying both the fragrance and the feel of the bottle. Knowing that the adjustable spray strength is working perfectly for you really makes our day.

Your ten out of ten feedback on the packaging and fragrance means the world to a small and growing business like ours. We are so grateful to have you with us and excited for you to continue your journey with Adora.

Thank you for choosing us.
Team Adora 💚

Vurdert til 5 av 5 stjerner

Excellent customer service.

I appreciate that this is a new company and their packaging instructions were slightly confusing however customer service was excellent and they assured me that my feedback would be taken on board to ensure consistency going forward.
Great product, smells divine.

24. november 2025
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Svar fra Adora

Hi Janie,

Thank you so much for your lovely review and for recognising that we are a new and growing business. Your feedback around the packaging instructions is incredibly helpful and we are already working on clearer, more consistent guidance to make everything feel even easier.

We are so pleased to hear that you received excellent customer service and that you are enjoying the fragrance. It means the world to us as we continue to refine every detail.

Thank you for being part of our journey and for supporting a small, developing brand.
Team Adora 💚

Vurdert til 5 av 5 stjerner

Very impressed with this product from…

Very impressed with this product from the good packaging to the quality of the bottles and the cloth. Lovely smelling used on glass and wood and left a lovely aroma with no streaks or stickiness.
Would recommend this to everyone.

21. november 2025
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Svar fra Adora

Hi Shirley,

Thank you so much for such a wonderful review, it truly means the world to our team. We’re delighted to hear you’re impressed with everything from the packaging to the bottles, the cloth, and of course the scent and finish on your glass and wood.

Hearing that it left a lovely aroma with no streaks or stickiness is exactly what we aim for, so this has absolutely made our day.

Thank you again for choosing Adora and for sharing your experience. We appreciate you. 🌿

Team Adora 💚

Vurdert til 4 av 5 stjerner

I can’t cancel or change my order

The products are good but I want to cancel one and change my other subscription and THERE IS NO WAY TO DO THIS! I used Purdy & Fig previously who are open and transparent and subscriptions can be changed easily online. However, there is no option to do this with Adora and it feels very, very fishy. Looking at other reviews about cancelling, I’m obviously one of very many people experiencing this issue. It’s a shame as the products are good. Customer control, however, is lousy! I have no control and cannot stop them taking my money. Is this a scam? Sadly, I think they make it far too difficult so customers give up. Returning to the products though, I can see that they are excellent and the smells are truly wonderful. To be clear, I love the products but want control over my orders and bank account! Somebody mentioned that the bottles aren’t as nice as P&F and that was my initial thought too. However, the sprayer action is far superior and delivers a full, fine mist with each spray, rather than a heavy squirt. I much prefer Adora’e products but they need to sort out transparency.

UPDATE FEB 2026 Adora did indeed sort everything out and their apology/acknowledgement feels genuine so I'm revising my rating to reflect this. Now I know that I can order safely, I'll definitely use their products again. No offence to Purdy & Figg, but these products really do smell better and they clean just as well. It's a taste thing as I love P&F, but for me, these grown up scents are amazing.

17. november 2025
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Svar fra Adora

Hi Sia,

Thank you for taking the time to share such honest and detailed feedback. I’m genuinely sorry for the frustration and worry this caused, especially around feeling a lack of control over your subscription. That is never the experience we want anyone to have, and I completely understand why it felt upsetting.

Our team did reach out to you directly by email as soon as this was raised. We’ve since unsubscribed you from any future orders, and we also resent another kit to make sure you were fully looked after. I hope that helped restore some confidence while we put things right.

You’re absolutely right to call out the portal experience. As a very new business, this has been our weakest area, and your feedback along with others helped us identify exactly where things were falling short. I’m pleased to share that our tech team have now fixed the portal issues, and customers can now easily manage, pause, change or cancel subscriptions themselves without needing to contact us. Transparency and control are incredibly important to us, and this was a key priority to resolve.

Thank you as well for your kind words about the products themselves. It truly means a lot to hear how much you enjoy them, right down to details like the sprayer performance. Feedback like this helps us continue improving both the experience and the products.

We really appreciate you highlighting both what we got wrong and what we got right. If there is ever anything further we can help with, please don’t hesitate to reach out directly. We’re always here to put things right.

Warm regards
Team Adora 💚

Vurdert til 5 av 5 stjerner

Just the most beautiful fragrance and…

Just the most beautiful fragrance and wonderful cleaning products
Love the starter kit and will be returning for more refills
The whole experience feels premium and most of all importance makes my house smell amazing
Thank you adora for great products and service too

21. november 2025
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Svar fra Adora

Hi Angela,

Thank you so much for such a gorgeous review. We’re over the moon to hear how much you’re loving the fragrance, your starter kit and the whole Adora experience. Knowing your home smells amazing and that everything feels premium genuinely means the world to us.

We’re a small but growing business, so feedback like this gives the whole team a real boost. We can’t wait to have you back for your refills and to continue being part of your everyday rituals.

Thank you again for choosing Adora 💚

Vurdert til 5 av 5 stjerner

I absolutely love the fragrances and…

I absolutely love the fragrances and they make my house smell divine.
I love the sandalwood fragrance.
It was beautifully boxed too.

5. november 2025
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Svar fra Adora

Hi Debbie,

Thank you so much for such a lovely review. We are over the moon that you are enjoying the fragrances and that they are making your home smell divine.

Sandalwood is one of our personal favorite's too, so it is wonderful to hear that it stood out to you. We are also really happy that the packaging made a great first impression.

Thank you for choosing Adora and for taking the time to share your experience. It truly means a lot to a small growing brand like ours. 🌿💛

Team Adora

Vurdert til 5 av 5 stjerner

Fantastic customer service

Fantastic customer service . Placed an order through the subscription offer but wasn’t keen on two of the scents so tried to cancel the subscription which I had a little bit of difficulty doing so I emailed the customer service who answered immediately and sorted that out for me and also answered some of my queries I would not hesitate to order from this company prompt delivery service great customer service.

18. november 2025
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Svar fra Adora

Hi Sara,

Thank you so much for taking the time to leave such a lovely review. We are really pleased to hear that our team were able to jump in quickly, help with the subscription, and answer your questions.

We know the scents are personal, so we always want to make sure you feel supported in finding the ones you love. It means a lot to us that you wouldn’t hesitate to order again, especially as we are still a young business finding our feet.

Thank you again for choosing Adora and for sharing your experience. We appreciate you. 🌿💛

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. As for the products I am so impressed.
Clean brilliantly, smell divine and the bottle/ vials are stunning.
Very happy customer!

12. november 2025
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Svar fra Adora

Hi Sarah,

Thank you so much for your beautiful review. We are delighted to hear that you are impressed with both the products and the service.

It means the world to us that you love the fragrances and that the bottles and vials stood out to you. We put a lot of care into every detail, so your feedback truly makes our day.

We are so happy you are enjoying your Adora experience. Thank you for choosing us. 🌿✨

Vurdert til 1 av 5 stjerner

Please be careful if you are Asthmatic…

Please be careful if you are Asthmatic as this product contains Phenoxyethanol which can affect your breathing of inhaled from the sprays particles, it affected my breathing!
I wrote to Adora whom were extremely flippant in their reply on such a serious matter. I did ask for the Directors contact details, however a young man telephoned, again sounded so inexperienced and couldn't really answer nor sounded bothered in his tone to what is a very serious matter to me.
Adore please take this opportunity to act and make this product formula to be chemical free!
PLEASE produce your product safe for all to use!

8. november 2025
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Svar fra Adora

Hi Helen,

We're very sorry to hear that you felt unwell while using one of our scents, we take any report of sensitivity extremely seriously, especially for those with asthma or respiratory conditions.

Our concentrates, which are then further diluted before use, are formulated with gentle, biodegradable ingredients and are classed as non-hazardous under UK household product regulations.

Ingredients such as phenoxyethanol are included at well below 1% in the concentrate, and once diluted into the spray bottle, the level becomes even lower. These levels are widely recognised as safe for use in home-cleaning products, including spray formats used in everyday environments.

That said, sensitivities can vary from person to person, and we always recommend discontinuing use if something doesn’t feel comfortable. As soon as you contacted us, we responded promptly, cancelled your subscription at your request, and offered support throughout.

We’re always here if you’d like to discuss anything further. You can reach us directly at hello@adora.co.uk

Wishing you well,
The Adora Team

Vurdert til 3 av 5 stjerner

First order…

I had been looking for an alternative to the competitors, so looking forward to giving this a go. On quick use, the smell was lovely

10. november 2025
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Svar fra Adora

Hi Jill,

Thank you so much for giving Adora a try and for sharing your first impressions with us. We are really pleased to hear that you loved the scent on your initial use.

If you have any questions as you continue using it or if we can help you get the very best from your products, we are always here and happy to support. We hope you enjoy the full experience as you use it more.

Thank you again for choosing a small growing brand like ours. 🌿💛

Team Adora

Vurdert til 5 av 5 stjerner

Lovely cleaning product

So impressed! Firstly they all smell so nice but it’s also such a good quality cleaning product! I use it on everything including glass and mirrors and it’s the only product I’ve used so far that doesn’t leave streaks - really happy and will order again ☺️ when dealing with the customer service team they were so friendly and helpful too!

5. november 2025
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Svar fra Adora

Hi Nicola! 💚

Thank you so much for the lovely review, you’ve absolutely made our day. We’re thrilled you’re getting that streak-free shine on glass and mirrors, and even happier to hear our customer service team looked after you.

If you have a favorite scent yet, we’d love to know! And if you fancy sharing your results, tag us on Instagram

Thanks for being part of the Adora community, we can’t wait to welcome you back again soon! 🌿✨

Vurdert til 5 av 5 stjerner

I came across an advert on Facebook…

I came across an advert on Facebook about this product and I thought I would give it a go and I have no regrets. The smell in my house is amazing. I 100% recommend this product. My kitchen appliances came up amazingly.

15. oktober 2025
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Svar fra Adora

Hi Deborah! 💚

Thank you so much for giving Adora a try, we’re thrilled you found us on Facebook and even more delighted you’ve got no regrets! 🙌

So glad the fragrance is filling your home and that your kitchen appliances are sparkling. Thanks for the 100% recommendation it means the world to a small, growing brand like ours.

Got a favorite scent yet? We’d love to hear it. And if you fancy, tag us on Instagram with your results, we love seeing Adora in action.

Thanks for being part of the Adora community! 🌿✨

Vurdert til 1 av 5 stjerner

Next to no smell

Signed up for the £15 introductory offer. First box arrived with the fragrance bottles loose inside the box and one was smashed, packaging is pretty poor for glass items, no padding/bubble wrap or anything between the glass products and the thin cardboard box. Customer services sent me a new box out within a few days, this one also arrived with the fragrance bottles loose but none were broken this time.
I have just cleaned my kitchen with Sandalmist and while the scent is nice it is soooo weak i could hardly smell it even whilst doing my cleaning. Very disappointed, i was expecting my room to smell lovely for a few hours after cleaning it but there is no smell at all. Shame, if the scents were much stronger i'd have been likely to subscribe.

1. november 2025
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Svar fra Adora

Hi Nicola,

I’m really sorry to read your review. This isn’t the experience we want anyone to have. I actually replied to you the next day and arranged a replacement which was delivered the following day, but I completely understand your frustration around the packaging and scent strength.

We’re still a small new business and genuinely learning from feedback like yours to improve both our packaging and fragrance performance. I’d be more than happy to issue a full refund or help you try one of our stronger scents such as Everleaf or Driftwood if you’d like to give us another chance.

Please reach out to hello@adora.co.uk so I can personally put this right for you.
If you feel we’ve resolved things fairly, it would mean a lot to us if you’d consider updating your review as your support really helps a young brand grow.

Vurdert til 5 av 5 stjerner

I am super impressed with Adora

I am super impressed with Adora. I - like quite a few customers I believe chose to try Adora as P&F customers as it was a great offer & I so wanted to try new scents & I have to say they surpass P&F & that is some quote! I had to contact Adora as my old address went through in error (my mistake) so I contacted them as I knew the people living at my old address were abroad & they sent my starter kit out immediately. Beautifully packaged & I started cleaning straight away. I even did a little video to promote Adora on to my Instagram & Tik Tok. Well-Done Adora. A delicious product, beautifully packaged & you have beat P&F & I was a customer of theirs for life - so well-done & thank you for the awesome gold star service you! You have gained a lifetime customer 100%

30. oktober 2025
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Svar fra Adora

Thank you so much for such a lovely review. We’re so pleased to hear that you’re enjoying your Adora experience and that our team were able to get your starter kit sorted so quickly. It means the world to know you’re happy with the packaging, scents and service.

We’re truly grateful for your support and for sharing Adora with others, it really helps a small brand like ours grow. Thank you again for your kind words and for becoming part of the Adora community. 🌿✨

Vurdert til 4 av 5 stjerner

Good service and scents

I am comparing the experience here to Purdy and Figg which is main competition.
I was drawn to this because the bottle looked attractive and I wanted some alternative sprays to complement my Purdy and Figg.
When the kit arrived the bottle spray was broken but I raised this with them and they quickly replaced it and provided a new starter kit for me which was great service.

whilst the design of the bottle is nice to look at, overall it feels cheaper than Purdy and Figg's bottle. The black covering of the glass is somewhat slippy and I prefer the dark transparent glass of Purdy and Figg. The spray nozzle is of a relatively cheap design.

The provided micro fibre clothe is thin and cheap and the P&G ones are much better.

The scents themselves are nice. However, the packing does not include any instruction on how much concentrate to put in each bottle (I think they expect you to go off the guidance they emailed to you). They provide three different concentrates in small containers, which are actually very attractive and the packing of these is very good (with small plastic sealing to allow you to reuse) , they are marked as 'multi use' but I could not recall how much to put in each time, so I guessed as 50% (to two uses of each one).

24. oktober 2025
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Svar fra Adora

Hi there,

I’m really sorry to read your Trustpilot review and to hear about the issues you’ve had, especially the faulty spray trigger and the difficulty reaching us. That’s not the experience we want for anyone.

Please email us at hello@adora.co.uk
with your order number and the best way to contact you. We’ll:

Replace the broken trigger (and bottle if needed) immediately.

Review your feedback about the bottle finish and cloth with our team.

Thank you for giving us the chance to put this right. We’ll prioritise your case as soon as your message comes in.

Vurdert til 5 av 5 stjerner

Beautiful smelling fragrance,great cleaning power

Received mine today, I’m a convert from P&F, absolutely love Everleaf, what a beautiful fragrance. I have just used it, brilliant cleaning power…left my chrome gleaming, no smearing, and my kitchen tiles sparkling thank you 💕💕

6. september 2025
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Svar fra Adora

We Love this, thank you! 💕

So happy Everleaf won you over and thrilled to hear your chrome is gleaming and those tiles are sparkling. That’s exactly what we’re aiming for: gorgeous scent + real cleaning power, no smears.

If you fancy mixing it up next time, Sandalmist (cosy woods) and Driftwood (fresh, airy) are great companions to Everleaf. Any questions or tweaks you’d like, we’re here for you.

Welcome to the Adora community, we’re delighted to have you! 🌿✨

Vurdert til 5 av 5 stjerner

Amazing scent and a great cleaner

Amazing scent and the best cleaner I have found. Streak free on my quartz, and the only cleaner I've found that properly buffs out greasy marks/fingerprints on my handle-less kitchen units. I'm really impressed.

8. oktober 2025
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Svar fra Adora

Hi Laura
Thank you so much for your wonderful review! We're thrilled to hear that Adora has become your go-to cleaner and that it's delivering streak-free results on your quartz surfaces. Knowing it’s the only product that tackles greasy marks and fingerprints on your handle-less units makes us especially proud. And our scents—so glad they're a hit! Your kind words mean the world to us. Thanks for trusting Adora to keep your kitchen looking its best ✨🌿

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