Adobe Rent a Car Anmeldelser 

144
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐ We had a very positive experience with Adobe Rent a Car during our trip through Costa Rica and were completely satisfied with their service. From the very beginning, the booking proces... Vis mer

Vurdert til 5 av 5 stjerner

Der Treffpunkt zur Abholung hätte etwas besser beschrieben werden sollen, es hat etwas gedauert ihn ganz am Ende des Abholbereichs am SJO zu finden. Das ist allerdings der einzige Kritikpunkt, sowohl... Vis mer

Vurdert til 1 av 5 stjerner

Absolut abzuraten, ein miserabler Laden!!! Wir bekamen einen Hyundai Tucson mit 72000 km (!), was bei den schlechten Straßen einer Laufzeit von mindestens 200000 in Deutschland entspricht. Nach 4 T... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Friendly and easy to deal with during reservation. Shuttle pick up and drop off was good. Recommend getting getting small SUV if you plan to explore off major roadways. Only down side is the rental... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilutleiefirma
  2. også i
  3. Billeasing

Opplysningene stammer fra ulike eksterne kilder

Reserve el coche para su viaje a Costa Rica con Adobe Rent a Car, la compañía local más grande de alquiler de autos del país. Ofrecemos una de las flotas más jóvenes, y variedad de categorías desde sedanes hasta SUV 4x4. Alquile sin costos ocultos y cobertura cero deducible. Reserve ya. Visite San José, capital de Costa Rica ubicada en el centro del país, donde se concentran los principales teatros nacionales, museos históricos, mercados tradicionales, comercios y actividades culturales.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

144 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(144)

16 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very good service

Very good service. Highly customer oriented. We were very satisfied and would anytime rent a car again. Very easy to book a car. We had a parking damage and everything was handled very quickly and easy.

12. september 2023
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Svar fra Adobe Rent a Car

Thank you for your kind words and for choosing our car rental service! We're delighted to hear that you found our service to be very good and highly customer-oriented. Your satisfaction is our top priority, and we're thrilled to know that you would choose to rent a car with us again.

It's fantastic to hear that the booking process was very easy for you. We strive to make the entire experience seamless and convenient for our customers.

We appreciate your positive feedback regarding the handling of a parking damage issue. Resolving such matters quickly and efficiently is important to us, and we're glad we could meet your expectations.

Thank you for taking the time to share your experience. We look forward to serving you again on your next car rental needs.

Vurdert til 5 av 5 stjerner

Atención Excelente

La atención, eficiencia y empatía mostrados por los colaboradores que me atendieron durante la reserva, entrega y recibo del auto fue excelente.
A pesar de que se realizó la reservación inicial en la APP y se ofrecía un upgrade, este no se dio, pero al final realmente no fue necesario, la calidad de las unidades es excelentes, especialmente, quiero mencionar a Don Héctor Rodríguez, quien muy amablemente me asistió durante el retorno de la unidad, Muchas Gracias!!

26. august 2023
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Svar fra Adobe Rent a Car

Agradecemos tu positiva evaluación. Nos complace saber que la atención y eficiencia durante la reserva y entrega del auto fueron excelentes. Lamentamos cualquier inconveniente con el upgrade, pero nos alegra que la calidad de la unidad haya cumplido tus expectativas.

Agradecemos especialmente tus palabras para Don Héctor Rodríguez. Transmitiremos tus agradecimientos al equipo. Gracias por elegirnos; esperamos servirte nuevamente.

Vurdert til 5 av 5 stjerner

El carro lleno nuestras expectativas

El carro lleno nuestras expectativas, por medio de la App obtuvimos una promoción muy buena los felicito. Sin embargo tuve que trasladarme par alquilar el vehículo 100 kilómetros en moto me hubiera gustado que me dieran la opción de poder guardar mi moto los días que alquile en su Rent car... Sería de mucha ayuda para el futuro

4. august 2023
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Svar fra Adobe Rent a Car

Gracias por rentar con nosotros y por darnos esa retroalimentación. Normalmente tenemos cuidado en ser responsables de la propiedad de otros, pero ciertamente estamos compartiendo sus comentarios a la gerencia para que puedan considerar opciones

Vurdert til 5 av 5 stjerner

This is a great car hire company who…

This is a great car hire company who went out of their way to help with our arrangements. No hidden costs and a great service. I will definitely recommend Adobe to anyone travelling to Costa Rica.

9. juli 2023
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Svar fra Adobe Rent a Car

Thank you for your glowing review! We're thrilled to hear that you had a great experience with our car hire service and that we were able to assist you with your arrangements. Transparency in costs is important to us, and we're delighted that you appreciated our commitment to providing a great service.

Your recommendation means a lot to us, and we look forward to welcoming anyone you refer to us. If you have any future travel plans to Costa Rica, we'll be more than happy to assist you again.

Safe travels, and thank you for choosing Adobe!

Vurdert til 5 av 5 stjerner

Great service in Limon!

1. juni 2023
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Svar fra Adobe Rent a Car

We are pleased to hear the excellent service you receive in our Adobe Rent a Car Limón office

Vurdert til 5 av 5 stjerner

Thank you Adobe for making it a great experience in CR.

This company is great. I had so much anxiety which one to choose. Adobe came to pick us up from a hotel. The car was pretty new, looking only a few years in use. The return was quick without any problems. The car was pretty dirty after using for 10 days with 2 kids. We didn’t know if we have to wash it before returning, since the traffic was bad we didn’t. They were cool about it. If you get a letter from your credit card that proves extra coverage for LDW, SPP and TPDW you can decline it through them, which makes it cheaper. It has to have your name on it. Credit card benefits department will know what you need.

7. juli 2023
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Svar fra Adobe Rent a Car

Thank you for choosing Adobe and taking the time to share your experience! We're delighted to hear that you found our service to be great and that we could alleviate your anxiety by picking you up from the hotel.

It's wonderful that the car met your expectations, and we appreciate your understanding regarding its condition after 10 days of use with kids. We strive to make the return process quick and hassle-free for our customers.

Thank you for sharing the tip about credit card coverage. We encourage our customers to explore all options for cost savings, and your information will undoubtedly be helpful to others.

We appreciate your business and hope to have the pleasure of serving you again in the future.

Vurdert til 5 av 5 stjerner

Adobe experience I recently rented a car with them

I recently rented a car with them. I was having issues in the past, and I was a little bit hesitant with the new experience.

It was excellent, with great service, friendly staff, good communications, and clean cars. Awesome experience!

10. april 2023
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Svar fra Adobe Rent a Car

Thank you for sharing your recent experience with us! We're thrilled to hear that despite any past concerns, your car rental experience with Adobe was excellent. We greatly appreciate your positive feedback on our great service, friendly staff, effective communication, and well-maintained cars.

Providing an awesome experience is what we aim for, and we're delighted that we could meet your expectations.

We look forward to serving you again in the future. Safe travels, and thank you for choosing Adobe!

Vurdert til 5 av 5 stjerner

Excelente servicio

Soy cliente de Adobe desde hace casi 4 años y la experiencia ha sido muy positiva. En la calidad de la oferta, en la asistencia, en mantenimiento del vehículo y en la amabilidad de su equipo. En varias ocasiones me han asistido de forma extraordinaria, incluso con atenciones adicionales. Además de su servicio de renta, mantenemos una excelente relación empresarial, muy conveniente para ambas partes.

6. juli 2023
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Svar fra Adobe Rent a Car

Agradecemos sinceramente tu lealtad a Adobe durante estos casi 4 años y tu generosa evaluación. Nos alegra saber que tu experiencia ha sido muy positiva en todos los aspectos, desde la calidad de nuestra oferta hasta la asistencia, el mantenimiento del vehículo y la amabilidad de nuestro equipo.

Es un honor para nosotros haber podido asistirte de manera extraordinaria en varias ocasiones y brindarte atenciones adicionales. Valoramos la relación empresarial que hemos desarrollado, y nos complace saber que es conveniente para ambas partes.

Gracias por confiar en Adobe. Estamos comprometidos a seguir proporcionándote un servicio excepcional y esperamos seguir siendo tu elección de renta de vehículos en el futuro.

Vurdert til 5 av 5 stjerner

Un excelente servicio al cliente

Un excelente servicio al cliente. Lo recomiendo 100%

20. april 2023
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Svar fra Adobe Rent a Car

Muchas gracias por recomendar a Adobe Rent a Car. Su lealtad es muy apreciada y esperamos poder servirle en un futuro cercano

Vurdert til 5 av 5 stjerner

Great service

Great service, new cars and very friendly staff. Plus, they have offices in all main tourist towns so if you run into some kind of problem they will respond quick. I've rented several times and no complains.

20. oktober 2022
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Svar fra Adobe Rent a Car

Thank you Agustin for sharing your excellent experience. Currently we have 14 offices around the country.

Vurdert til 5 av 5 stjerner

Smooth and easy!

I had my concerns about car rentals in Costa Rica due the comments I have read, mainly with local companies; but took the chance with Adobe, what a breath of fresh air! Respectful staff, great service from the airport to the desk, quick paperwork and no pushing service. Got we asked for and quoted for. As an expat, I will use them again while living in the country!

25. februar 2023
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Svar fra Adobe Rent a Car

Thank you Bolivar for sharing your excellent experience.

Vurdert til 5 av 5 stjerner

100% recomendado

Rente carro en Adobe en diciembre 2022, me dieron la facilidad de recogerlo en una sede e ir a entregarlo en otra sede. Fueron muy permisivos con problemas que tuve relacionados a mi trabajo y el apoyo fue incondicional. 100% recomendado.

26. desember 2022
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Svar fra Adobe Rent a Car

Muchas gracias por compartir tu experiencia. Siempre tratamos de ser flexibles y tratar de acomodarnos a las necesidades de nuestros clientes.

Vurdert til 5 av 5 stjerner

Excelente servicio recomendado 100%

Excelente servicio recomendado 100%, en todo el país es la mejor rent a car, hace poco alquilé un vehículo en Liberia y muy satisfecha ya que siempre solicito los alquileres en Puntarenas. Siempre conté con el acompañamiento de doña Marcela Muñoz!

2. februar 2023
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Svar fra Adobe Rent a Car

Muchas gracias Janina por tus comentarios. Siempre tratamos de brindar el mejor servicio posible en todas nuestras oficinas, así que es una excelente noticia saber que te dimos un excelente servicio.

Vurdert til 1 av 5 stjerner

Don’t rent from here!

Don’t rent from here!

We booked a mid-sized suv 4x4 with apple play. I wanted this to link our phones for music and directions. We arrived after about 15 minutes waiting for a shuttle and then 10 minutes of getting to the car rental premises. They took payment $1000 for 7 days. We asked them if we bought it back a day early how that would work. They said it would be fine and that they would shuttle us to our local hotel that we booked so we’d be closer to the airport the night before we flew. All seemed good… then we were given our vehicle, small, no apple play, no reverse camera, and although 4x4 not the correct tires. The headlights were not straight so the driver couldn’t see properly. The car was very underpowered! In returning the vehicle they did not refund the extra day and then wouldn’t shuttle us to the hotel as promised. So we sat luggage and all for 40 minutes waiting for a taxi. Don’t waste your time booking here unless you want to get ripped off.

8. februar 2023
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Svar fra Adobe Rent a Car

Hi Jennifer. Thank you for sharing your experience. Regretfully you arrived to the wrong office and this caused all the issues you describe. Our Airport office offers shuttle to the Airport Terminal, but our downtown office doesn´t give this service because it´s 25 minutes away. Regarding the vehicle, we offer different options, so we encourage our customers to consult us if you have specific needs.

Vurdert til 5 av 5 stjerner

Normalmente no escribo reseñas

Normalmente no escribo reseñas en ningún lugar pero en esta ocasión tuvo que ser diferente. Durante mi último Alquiler en Adobe, en dos ocasiones tuve que utilizar el servicio de transporte (shuttle), y en una de esas ocasiones yo estaba bastante atrasado. Alberto,el chofer hizo todo lo posible para poder esperarme y ayudarme para poder llegar a tiempo. Esto ha marcado una gran diferencia entre Adobe y otras empresas que tienen personal entrenado, pero nunca pensando en las verdaderas necesidades de sus clientes. Esto para mi pesa mucho a la hora de escoger un proveedor de servicios, donde trabajan personas que aman su trabajo y no robots.

29. januar 2023
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Svar fra Adobe Rent a Car

Muchas gracias Elías por compartir tu experiencia y nos alegra saber que pudimos brindar ese servicio personalizado que siempre tratamos de dar a todos nuestros clientes.

Vurdert til 5 av 5 stjerner

Transparentes y sin complicaciones

Después de habernos llevado malas experiencias con otro rent a car donde primero nos dieron un muy buen precio, pero al pagar agregaron cargos adicionales que casi duplicaron el monto inicial, la experiencia con Adobe fue refrescante. Lo que pagamos fue exactamente el mismo monto de la cotización!! Ademas, cero complicaciones!

20. januar 2023
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Svar fra Adobe Rent a Car

Gracias Mariana por compartir tu experiencia. Efectivamente en Adobe cotizamos el monto final, para que nuestros clientes no tengan sorpresas a la hora de rentar un vehículo

Vurdert til 5 av 5 stjerner

We were greeted at Limon Airport and…

We were greeted at Limon Airport and you representive agent explained everything to us. The procedure was very smooth and will use again.

21. januar 2023
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Svar fra Adobe Rent a Car

Thank you Kirby for sharing your information. We always try to give the extra mile.

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