Just found out that my insurance approved a hospital bed for me. The delivery called to set up but didn’t leave a voicemail and on day of delivery no time is set so I requested a phone call and they c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The technician I met with, Rick, was wonderful and extremely helpful in explaining how to use the Cpap equipment. My prior experience with Adapthealth was NOT good, i.e., setting up this appointment... Vis mer
Maryann Kittle is the best. Friendly. Knowledgeable. Finally got the right mask with he assistance and explanation. Loved that she changed two settings on the CPAP after I asked about some difficul... Vis mer
I’ve really struggled with the face mask and Katie has been very patient and super awesome through the process of finally finding a mask that fit my in-between-sized face and little head. She stuck wi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Kontaktopplysninger
220 W Germantown Pike Suite 250, 19462, Plymouth Meeting, USA
- (610) 424-4515
- web_help@adapthealth.com
- adapthealth.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Horrible company to deal with
Horrible company to deal with! I spent 54 minutes on a call being shuffled from dept to department to try and resolve a $10 bill! No one had the same story or reasoning for the issue. The problem was still not resolved and I still don’t have answers I dread the day I call this company for anything! Kaiser should give us more than 1 choice!!
Total crap
"In early June, I ordered CPAP resupplies via phone and explicitly instructed the representative NOT to send a water chamber because I do not use it. They sent it anyway. I mailed it back immediately using their UPS return label, and tracking confirms they received it on June 18th. On July 2nd, a chat representative explicitly confirmed to me that the return was logged in their system. Despite this, they have never issued the credit. Instead, they keep billing me for newer supplies. When I call their central billing line (855-389-4043), the representatives give me a total runaround and claim they don't know what was returned. Their tracking system is a mess, and they are holding onto money that belongs to me."
Kind technicians and quick delivery
Kind technicians and quick delivery. Offered to put it together and were very respectful.
Great customer service.
Great customer service.
Portable Oxygen device
The gentleman spent a considerable time with me, explaining every thing I need to know for a Portable Oxygen device. He is both very smart & kind! Thank You!!
He is always professional &’helpful
He is always professional &’helpful
The rep was kind and helpful
The rep was kind and helpful
Cody was wonderful
Cody was wonderful. Listened well. Thorough. Thoughtful and kind. I appreciated it all greatly. Thank you so much. My service has always been great. The call center as well
The only thing is a bit more info on…
The only thing is a bit more info on using the app for Older people ...and more Hands on putting the mask on mem. I appreciate the help I got.. at 85. I Did not realize.. the photo of the mask was not enough.. maybe needs an itemized photo???
Delivery driver and service was great 👍
Delivery driver and service was great 👍
Delivery was great, everything else was terrible
Delivery was great, support afterwards was terrible. I had to threaten to return the unit before I was allowed to try a new mask. I told them that my mask was suffocating me, it was very difficult to get the staff to help me troubleshoot. The settings needed to be changed, but getting help with that was very difficult.
Good
It took a while to get verified but I was able to pick up part of my order in about 4 days.
The delivery was late at night
The delivery was late, but there was a large backlog. The technician was professional, courteous, and helpful.
Good and fast service
Mr Hill was vary professional
Your technician was very courteous and knowledgeable.
Your technician was very courteous and explained and showed in detail how to use my portable oxygen machine. He had been here one time before to service the machine l use in my home. He is an excellent technician .
Friendly and respectful
Friendly and respectful. Very pleasant experience
The install tech was very helpful and…
The install tech was very helpful and informative.
Great representation
Not a company you can put your trust in!
I work in case management and have referred this company many times. So, I didn't think anything of it when we placed an order for a bed for my 94 year old loved one. She was discharged from hospital yesterday evening. The bed was promised yesterday around 5:30pm, then 9pm, then 11:00pm. However, it didn't get delivered until today around noon. To make matters even worse, the bed is broken. Long hold times each time we called. Customer service is outsourced and were 100% worthless. My 94 year old loved one had to sleep on a mattress on the floor. It made it incredibly hard to provide care. I will definitely not be referring this company and if a client inquires, I'll gladly share our families personal experience. This is not how people should be treated.
Outstanding very experienced service.
Outstanding
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








