A near perfect experience with our order. The consignment of glass bottles was extremely well packaged and none were broken. However, some contents of two of the six bottles managed to leak out t... Vis mer
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Se hva andre synes
Bars are amazining! Found them while visiting Ireland. Just wish they weren't so expensive to deliver to the states. If some how they were wholesaled here they would thrive. We do not have anything h... Vis mer
I was excited to find this business because I wanted to gift a friend some garlic sauce that she had loved when we visited Ireland last year. I placed my order and immediately realized I'd purchased... Vis mer
Items came very poorly packaged and box was damaged during transit. Items inside box were crushed/ opened and no longer edible. If a little time and effort was put into the packaging to protect the it... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Across The Pond Foods is a family owned business based in Ireland serving more than 10 years in the business. We started because of a feeling well known to many: homesickness. Through the thrills of travel and the incredible ups and downs of life, one thing remains constant, we all crave the peace that comes with being home.
Kontaktopplysninger
Cabra Business Park, Commons, Thurles, E41 WY66, Co. Tipperary, Irland
- hello@acrossthepondfoods.com
- acrossthepondfoods.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 7 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Memories from home!
You had things from home and it was like opening a birthday present! Thank you!
Excellent customer service
Excellent customer service, I had an item that was damaged in transit but they refunded me promptly.
Bars are amazining
Bars are amazining! Found them while visiting Ireland. Just wish they weren't so expensive to deliver to the states. If some how they were wholesaled here they would thrive. We do not have anything healthy like that in the US. Thanks!
Good stock and an honest attitude
Good stock and an honest attitude. An order i made was delivered and an item was missing. I got an email explaining what happened and a full refund.
Great tea just a pity I cannot buy…
Great tea just a pity I cannot buy string Barry’s tea bags in Australia. 🇦🇺. It makes it a bit expensive when I have to buy direct from Ireland. But it’s lovely tea so 🤷.
Order 30757
Unfortunately, the order arrived in unacceptable condition. Please note that we have received many dented cans in past shipments but have elected not to send a note.
The shipping box was severely damaged and close to coming apart, and the internal packing was insufficient to protect heavy canned goods during international transit. As a result, numerous cans were dented, crushed, and damaged. Most concerning, at least one can was leaking.
Because the products were compromised during shipment, I am not comfortable consuming the leaking can or any cans with significant damage. I have attached photographs showing the condition of the outer box, the damaged cans, and the leakage/rust visible on one of the lids.
Very quick delivery
Very quick delivery! Everything arrived in good condition!
Not used Oxo cubes since in U S & A…
Not used Oxo cubes since in U S & A .... Great price and delivered in timely fashion ....
Still not used, but intend to soon
Thank you
order has not arrived
After a month in Ireland
After a month in Ireland, we really missed the access to great Irish food products. Extra spearmint gum in a tub in particular is not to be found in the States. Very happy to find a source that will ship.
I love the variety of items that can be…
I love the variety of items that can be ordered, and the shipping costs were reasonable. Unfortunately, the shipping box was not well padded, and most of my chips were broken. All in all, I would use this company again.
Items came very poorly packaged and box…
Items came very poorly packaged and box was damaged during transit. Items inside box were crushed/ opened and no longer edible. If a little time and effort was put into the packaging to protect the items and if the box was marked fragile - I think they would have arrived safely.
California review
I love everything I got but unfortunately one of the bags of chips/crisps had a hole in the bottom. The chocolate was melted but it was my bad for ordering them in the summer and expecting them to be in perfect shape. All in all I would definitely recommend and would order again.
Love my Lyons Tea!!!
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