Abiza Jewellery Anmeldelser 

77
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love my new necklace! I ordered the sun, moon and stars necklace in gold finish. Communication with the customer service team was excellent and delivery was really fast. I also got offered a discoun... Vis mer

Vurdert til 5 av 5 stjerner

Ordered personalised cufflinks. Very high quality product, arrived quickly with lovely card and box. Due to the default font used one of the cufflinks didn’t appear exactly how I wanted it to and the... Vis mer

Vurdert til 5 av 5 stjerner

These earrings are so lightweight and comfortable to wear, and most importantly, they add the perfect touch to any outfit. They’re incredibly cute and stylish! I’m already thinking about getting the... Vis mer

Vurdert til 5 av 5 stjerner

Beautiful bracelets, I ordered a pink and a turquoise and I love them both. Very well made and super fast delivery. I can’t wait to buy some more.

Informasjon om virksomheten

  1. Smykkeforretning
  2. også i
  3. Gullsmedforretning
  4. Smykkedesigner
  5. Smykkeprodusent

Skrevet av virksomheten

Abiza Jewellery is a family-run brand based in Chester, designing handmade personalised jewellery for people who want a gift with meaning. We've been making pieces by hand in the UK since 2017 — birthstone necklaces, engraved keepsakes, memorial jewellery, gemstone bracelets and personalised gifts for the moments that matter. Every piece is assembled and quality-checked in our Chester studio before it's packaged and posted. Our gemstones are chosen for their meaning as well as their beauty, and each gemstone order arrives with a printed crystal information card explaining the properties of the stone. Personalisation — names, initials, dates, engravings, birthstones — is at the heart of what we do. We believe good jewellery should feel personal, not mass-produced, and that a small business can hold itself to the same finish and reliability as the biggest names. If you have a question about a piece, a delivery, or a custom request, our team reads every message that comes in — you'll always speak to someone who knows the products. Shop the full collection at abiza.co.uk.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

77 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(77)

45 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Beautiful necklace I received

Beautiful necklace I received! Amazing communication from the business, so friendly! The service and delivery was incredibly fast! I couldn’t fault them and recommend them enough! Thank you so much!!

18. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolute scam

Absolute scam. Bought an initial necklace in ‘sterling silver’. After 2 weeks of wear the necklace had turned black and completely oxidised. This is NOT sterling silver! I have sterling silver jewellery which I haven’t removed for years and which remains shiny and brand-new looking. They asked for confirmation I hadn’t worn the necklace whilst wearing perfume or showering (as I say, this has never been an issue with any sterling silver jewellery in the past). They also advised they would not accept my ‘accusations’ that this was not sterling silver and even advised me to take it to a jeweller for proof. The only part of the necklace that remained shiny silver was the clasp - maybe this is how they get away with describing it as sterling silver. Please don’t waste your money - con-artists!

8. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shock

Shock! Should have read the reviews what a disgusting company. send a faulty necklace that looks like it’s been made by a child and are now refusing a refund as they are advising I physically snapped it trying to put it on. The clasp fell off before the necklace was even worn. Disgusting! Avoid at all costs.

20. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Disgraceful

Wow, wish I had looked at these reviews before I wasted my money. Necklace extremely poor quality, refusing to refund despite it being faulty. This company need to be investigated.

16. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely poor quality

Extremely poor quality I purchased an initial necklace and it arrived the rings on the initials had not been finished so very sharp and would scratch skin or catch on clothes no help from the company do not waste your money!

9. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Images on site misleading

Ordered a personalised name necklace. My daughter has the same name as shown in the photos. When the necklace arrived the font was much bigger and the gold more yellow. Left a review which has conveniently not shown up on their site. Very misleading. Can also not return as classed as a personalised item

1. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID THIS COMPANY!

Personalised necklace broke and when I emailed them regarding it they just totally ignored me. Poor products & terrible customer service. I’d never order from there again!

20. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Blackmail customer service tactics

Purchased a personalised necklace from this company. The necklace broke the first time I wore it. I emailed the company saying it had broken, with a photo as proof asking what could be done but I would prefer a refund. I also left a 1 star review on the product. I received an email from their customer service representative who stated that they “might only consider helping you out if you consider adjusting your review accordingly”.
Using blackmail is a poor customer service tactic.

5. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible quality

Terrible quality! Had necklace for 1 week and turned black, by the time you read the dos' and donts on how to wear the necklace there is no safe way to wear it without it spoiling and turning black! I payed £46 for a necklace and the quality from primark is better! Gutted!!!

5. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful company … Brought three bracelets from this…

Brought three bracelets from this company at around £40 each two of them snapped now on two separate occasions snapped out of no where.
To top it off when I contacted the company they said they will fix it for £15 each and I must pay postage and packing to return. There’s no point I might as-well buy a new one. They also block you on Facebook if you leave a bad comment anything bad and no one can actually see your comments they need reporting is awful. It’s a real shame as they are lovely bracelets just don’t last long and they are not bothered at all!

27. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible service and even worse…

Terrible service and even worse jewellery.

Ordered a rose gold necklace and it oxidised after only one wear, really poor quality item.

Customer service then claimed we had exposed the necklace to chemicals.

After further internet research have found this to be a very common complaint.

Would not recommend at all

30. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lovely accesories

Very happy with my personalised necklace. There was a small delay in delivery, however having ordered my own design, I do understand the time it takes to actually make the product. The price was also fair compared to other similar companies. The material did not oxidise at all even when worn on a daily basis. Even though it is a dainty piece, it did not break or come loose. Thank you Abiza, will order again soon!

17. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought two sets of earrings…

I bought two sets of earrings advertised as raw yellow diamonds and the other one as raw rubies. First the customer service was awful. I found that The so called raw seems to be a disguised to sell you low quality gemstones. The raw yellow diamonds are tinted with a yellow colour but still can resist high temperatures and scratch glass but does not shine. However the rubies were stones filled with plastic glass to make it glow but when exposed to heat the filling would burn and end up looking like a burned plastic all over. The gold plate will also disappear after heat. I spend over 150 pounds and I know I won’t get it back because they said so but I would like to warn anyone so that they do not be mislead thinking they will get the real stone.

11. desember 2021
Anmeldelse skrevet uten oppfordring

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