Hbd Jewellery Anmeldelser 

526
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve ordered two personalised name silver necklaces from this company recently and the items were both beautiful. They arrived when promised and I will certainly order from them again

Vurdert til 5 av 5 stjerner

Absolutely amazing service. I needed a stunning bracelet before a certain date and I left it until last minute, they managed to help me get the bracelet in less than 3 days. The bracelet was absolutel... Vis mer

Vurdert til 5 av 5 stjerner

Made an order of what i wanted and made an error on purchase. I then had someone reach out to me to confirm what i wanted with options of what it would look like ensuring i got exactly what i paid for... Vis mer

Vurdert til 5 av 5 stjerner

Bought for my adult daughter as a replacement for one she’d had for years. It is exactly as described , though a little smaller than I imagined and she loves it .

Informasjon om virksomheten


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

526 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 58 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(526)

319 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Poor quality don’t purchase

Purchased a necklace from them because they were one of the only ones I found that sold actual silver and thought it was risky considering other companies all had warranty on their products and they didn’t. When the product arrived it was flimsy and fragile and not what I thought I had paid for. Ofcourse not even within a month it had broke from the chain itself but as per their policy they could not replace it as it had gone past their one month warranty period despite the fact I had held onto it for a while before gifting. They however were more than happy to replace it at an additional discounted cost which I found ridiculous and made me realise this company is just a money grab and I would not recommend purchasing if you’re looking for something of good quality that won’t break.

31. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hbd Jewellery

Svar fra Hbd Jewellery

Hi Jamal,
I'm sorry that your chain has broken.

We offer a 2 year warranty on all our products, and any chain breakage caused by a manufacturing fault is covered under our warranty.

You shared an image which showed the name on your chain was severely deformed, this kind of damage will usually break or weaken the link on our sterling silver chains, unfortunately we cannot cover accidental damage under our warranty.

We did offer to repair this for you, and asked for a small contribution towards the cost of repairing it and posting it back out to you, which you refused.

We also cannot accept demands for refunds under threats of bad reviews.

We have a dedicated quality control step for our pieces, and because of that we expect any manufacturing fault that may have slipped through the net to show within 30 days, however they are assessed on a case by case basis.

Vurdert til 1 av 5 stjerner

I try not leave negative reviews but i…

I try not to leave negative reviews but i am angry at this company, my mom brought me a lovely gold necklace i was very happy with it until it turned silver, i have other items from prya etc that have not turned silver like this, yhey did recoat it but it turned silver again i reached out and they refused a refund so im now stuck with a two tone tarnished necklace , i will tell my friends and family to avoid this company

27. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hbd Jewellery

Svar fra Hbd Jewellery

Hi Danielle,

We’re sorry to hear how disappointed you are, especially as the necklace was a gift from your mum.

When you first contacted us regarding an issue with the clasp, we arranged a complimentary repair and covered all associated costs. When a further issue was reported several months later, we offered another replacement for a small contribution towards the replacement and postage.

We appreciate that you were hoping for a refund and are sorry that the resolution offered did not meet your expectations. Our customer care team remains available should you wish to discuss the options offered.

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery. Lovely piece of jewellery for my daughters birthday

18. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Made an order of what i wanted and made…

Made an order of what i wanted and made an error on purchase. I then had someone reach out to me to confirm what i wanted with options of what it would look like ensuring i got exactly what i paid for. Would recommend the product and service to anyone!

9. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It broke after 10 days so I’m going to…

It broke after 10 days so I’m going to get a refund

19. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hbd Jewellery

Svar fra Hbd Jewellery

We’re sorry to hear that your item broke after only 10 days. This is not the standard we expect from our jewellery, and we would always put right a fault that develops, especially so soon!

Please contact our customer care team with your order details, and we’ll arrange a replacement or refund as quickly as possible.

Vurdert til 5 av 5 stjerner

Great quality

Great quality, looks amazing. Exactly what I wanted for my sisters sweet sixteen - very excited to give it to her :)

18. juli 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv