Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered 2 of the Ursa cap pod vapes. I was told that it was a 24 to 48 hour timeframe to fill order one week later still nothing. I emailed support 3 separate times and finally got a response regard... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Доставляли достаточно быстро, товар надежнвй. Но последниц раз заказывал по предзаказу рдта в марте. Доступна была уже в конце марта. Появился статус "готов к отправке" по трэкинг сайту, жду уже почти... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Erstklassiger Shop. Bestellungen (bislang mehr als 20 in meinem Fall) kamen bisher immer innerhalb von 2 Wochen. Das ist natürlich immer abhängig vom jeweiligen Logistikunternehmen. Einige wenige Be... Vis mer

Vurdert til 2 av 5 stjerner

Оплатил заказ 16 июля 2021 г. Прошло 69 дней но моя посылка все еще не получена. Продавец игнорирует письма. Деньги не возвращает. Посылка потерялась в 100 километрах от меня в компании СДЭК. Спустя... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med e-sigaretter

Skrevet av virksomheten

In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.


Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

362 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,8

Alle anmeldelser

(362)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! I ordered a vape top over 3 months ago and I still haven't received it. I contacted the customer service department and they asked me to be patient the delay was due to COVID. They refuse to refund my purchase. It should not take 99 days to recieve a shipment COVID or not.

9. juli 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 1 av 5 stjerner

3 Months Later, No Package, Zero Help from Employees.

I typically am not the kind of person to complain and leave a bad review but this company pushed me to it. Through their website I can see that I placed my order on April 12. Today, it is June 8th. I have not recieved my order and the customer service has been worse than unhelpful. I do understand that we are in the middle of a pandemic, but it has been about 3 months since I placed my order. I would not recommend this company to anyone.

9. juli 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 4 av 5 stjerner

Happy Customer

Customer Service is quick to respond and very polite. Prices are good but, shipping is a bit more expensive than their local competitors. Glad to do business with them.

5. juli 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Thanks for you love:)

Vurdert til 4 av 5 stjerner

Crazy deals from time to time

They do some insta-buy offers regularly on kits, tanks and mods. for example last week I was shopping for a new tank and found an offer on a single battery mod for only £5 yes £5 and it was the iJoy Katana.

So far they do only original items and all items I purchased from them have been checked and verified for authenticity.

Usually, on my last orders, they took 2-3 days to dispatch and then a week to arrive at my door (UK). So I'd say give them at least 10 days for your order to arrive, that's doesn't include pre-order and back-order items.

I always compare the prices and any other extras coming with the wanted item between them and local UK vape shops. Honestly, when the difference is not that sensible I just go with local shops just for the faster delivery.

Till now haven't had any communication with the sales/support staff so can't comment on that.

I'm giving them just 4 stars because, for example, sometimes they stock a Pod Mod, but at the same time they don't offer replacement Pods for sale and that makes no sense to me.

28. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Thanks for you love:)

Vurdert til 3 av 5 stjerner

Ships right away, takes a long time to get here.

It just takes a really long time right now, with all the issues with borders and the supposed plague.

13. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 5 av 5 stjerner

yes.

yes yes yes yes.

10. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Thanks for you love:)

Vurdert til 5 av 5 stjerner

Amazing shop

Amazing shop. And friendly customer service!

4. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Thanks for you love:)

Vurdert til 1 av 5 stjerner

34 days and still have not received my order.

I placed my order for a Geekvape Aegis Zeus X kit on April 24th, 2020. Received an email on April 29th saying my order was compete, with a tracking number. I thought my order was coming from the U.S. but turns out it’s coming from China. If I had known that I wouldn’t have ordered from them. It’s takes a lifetime to receive anything from China anyways but I knew it would be even worse with the pandemic going on. After about three weeks and my item seemingly stalled in one location, I contacted 3avape support. They told me the item had shipped and was waiting for a flight. Please give it time. A few days later I contacted support again. Same excuse. It has now been 34 days since I placed my order and almost two weeks of “waiting for a flight” and still no progress with my tracking. I believe I have lost my $69. If time is of the essence with your order, do not buy from 3avape.

UPDATE 6-28-20
Still haven’t received my item. No movement in tracking since 5-12-20. Customer service refused to do anything besides to tell me to continue to wait. I had to open a paypal dispute and PayPal refunded my money.

28. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 3 av 5 stjerner

Трабл с доставкой

Доставляли достаточно быстро, товар надежнвй. Но последниц раз заказывал по предзаказу рдта в марте. Доступна была уже в конце марта. Появился статус "готов к отправке" по трэкинг сайту, жду уже почти два месяца. Живу в Латвии. Кто знает, может ли это быть связано с пандемией или что вообще происходит? У кого такая же проблема?

25. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 1 av 5 stjerner

Never Again!

Ordered a Geekvape tank on 4/14/20, it is now 5/22/20 and no tank.First respond to email was (order was returned due to customs checking.But we have resent it out).So after a few days I asked for a refund, this was the response (The order has resent to you, could you pls wait for the delivering?), instead of a refund. Package never moved with tracking number given. Ha Ha the jokes on me, NEVER AGAIN! I'll update if or when I get anything.
UPDATE 6/14/20 - Happy Anniversary .. 2 months
now and still nothing.......DON'T DO IT!
UPDATE 7/14/20 - 3 months now, I'm starting to get
worried...HAHAHA...JUST DON'T DO IT!
UPDATE 7/23/20 - Order finally arrived!

22. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 1 av 5 stjerner

I made a order with them on April…

I made a order with them on April 30th,2020 for 2 packs of the 3Pcs/Pack SMOK Novo 2 DC 1.4=E2=84=A6 MTL Pod with a total of $21.32. I have never
received my order & I have also reached out several times & heard nothing back. I received a scam tracking code & I'm pretty sure its fake. Its now May 21st, 2020 & I am still working on getting my money back, so I can take my business else where.

21. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 1 av 5 stjerner

Dont waste your time or money we order…

Dont waste your time or money we ordered a few packs of novo 2 pods a month and a half ago and not one word from them. Either a fake company scamming people or they just suck!!!

17. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Vurdert til 1 av 5 stjerner

Worst experience ever!!! SCUM COMPANY!

Worst experience ever!!!! Scum company!!!
I ordered a Geekvape Fenzy pod on the 1st of April, the item left the country on 5th of April or 8th? Who knows excatly, because Singapore post tracking and the Royal Mail tracking say different dates?? I used a special uk postage method, so should arrived under a month, but still nothing. The tracking number could be fake, did not move in the last month. I tried to contact the customer service more than 10 times and a week was not enough for them to give me some update, also they not answering on messenger too. With the worldwide situation I can understand If some delay turns up, but in total the way how the managing the business just disgust me. Look like I lost my money, and I never will owning the pod.
Ps: from Aliexpress I bought some coil to the pod, without tracking number was with me within 2 weeks, and the seller communication was perfect.
Spend your money somewhere else!

7. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til 3Avape

Svar fra 3Avape

Dear customer,
We feel terribly sorry about the delivery delay.
Please check your private message for solution.
Thank you and have a good day!

Best regards,
3Avape Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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