Ordered 3 pairs of the same shorts. Two are great one is way bigger. They are visibly larger and they don't stay on my waist like the other ones. After several emails and sending pictures to document... Vis mer
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While the clothing has been actually fairly good the customer service is awful. 18 days to get an order MINIMUM. They don't track their orders and will send you endless sales emails and emails askin... Vis mer
This company has terrific styles, great fits, fantastic prices and unmatched customer service. I own undergarments, baselayers, active wear and outer wear and have even at one time bought pet coats an... Vis mer
Still waiting on order - (update package arrived ). Each part of their shipping blames the other and has no answers, it is equal parts UPS, Mail Innovations, USPS and 32 Degrees. The shipping is very... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Shop our men's and women's collection of down jackets, coats and athletic inspired styles. Great quality at great prices. Free Shipping on all orders $32+
Kontaktopplysninger
Spangler's Farm Drive 15860, 60544, Plainfield, USA
- 32degrees.com
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Worst customer service
Worst customer service! My order has not been delivered and they say there is nothing they can do because they ship the cheapest slowest delivery option with Fed Ex. I should have been here on 8/15 and it is still not here. Horrible customer service!!!
Extremely poor shipping practice and customer service
Against my better judgement having been scammed by this company shipping practices before. I gave this company another chance and placed an order on July 28th. It was shipped on July 31st with a delivery date of Aug 6th
It is now Aug. 15th. 16 days since it shipped and no package. I have contacted them about the late package more than a dozen times over the past week and only received a generic response stating they'll look into it. Which they don't.
7 of the emails they didn't respond to at all. The package has been stuck in the same location for week and not moved. I contacted FedEx and was told that because they shipped it smart post, now called ground economy. That only the shipper can request or file a claim on the package. I have relayed this info to them 3 days ago and they have donr nothing. At this point because of their lack of response and seemingly unwillingness to do anything.
I will be filing a dispute with my credit card to get my money back. It is the only course of action I have. They have no # in which to call to speak to anyone and the few things I have read where people have been able to talk with them. They stoi do nothing. So regardless if the package shows up a week or month from now I'm getting my money back.
Don't do business with this company.
Update on Aug. 18th.
They finally responded to my requests and say they have refunded my money. So I will have to wait and see if it actually gets back to my credit card.
And now FedEx has sent me an email claiming the package has been delivered but, it was not delivered. At least not to me.
SCAM
Gave me pants that clearly are not the size that they were supposed to be. Cannot return because they are "final sale" and even if you could, they deduct $6 from the order in ADDITION to shipping costs which you must pay. Complete scam, DO NOT BUY.
Zero stars
Zero stars
I received my order promptly and I have worn their underwear in the past (bought in a store)and been satisfied.
This time I ordered online and went by the sizing chart provided by 32 degrees.
I’m a man with a 35 inch waste and I received a child’s small???
Of course these are final sale no exchange or refund.
That’s A SCAM!!
Take my $16 and Eat Sh!t!
I'm not sure why all the negative…
I'm not sure why all the negative feedback on this company, I have placed three fairly sizable orders with them. On my first order, I had ordered several items that were the incorrect size, it was my mistake and by the time I noticed it, they had already shipped the items. I had contacted them, and they had immediately provided me a fully paid return shipping label to return the items once I got them and also immediately shipped the items in the sizes that I wanted them.
I found that level of customer service to be extraordinary and outstanding. Thus, they have earned my business moving forward. I have placed two other orders with 32 Degrees. I find their products to be very well priced and their clothing is of exceptional quality, especially when you factor what you're paying for it.
There have been a few comments about orders taking long to arrive, but the orders I have placed have all received free shipping, they were processed and shipped quickly, at that point a person is at the mercy of FedEx Ground and however long they take, but the company itself has processed and shipped orders in a timely manner, for me anyhow. I will continue using this company moving forward, I'm exceptionally satisfied with them.
Great quality, basic clothing at amazing prices, with exceptional customer service
I have purchased multiple items at amazing prices from this company. Recently, I had an exceptional customer service experience. I purchased a coat for my daughter back in November and she put it in the back of her closet and forgot about it. We just found it, 9 months later, still in the plastic shipping bag and she tried it on… Come to find out the size on the shipping bag was correct, but the coat inside was the wrong size. I reached out to customer service expecting full well to not be given any resolution, given the amount of time that had elapsed since purchase, however, the company got back to me within 24 hours and gave me a full refund. I have loved everything I have ordered from them.
PREPARE FOR ENDLESS WAIT FOR ORDERS
While the clothing has been actually fairly good the customer service is awful. 18 days to get an order MINIMUM. They don't track their orders and will send you endless sales emails and emails asking you to rate stuff from an order you haven't even received yet because apparently they aren't smart enough to even track their orders. They must pay the absolutely bare minimum for shipping for it to take weeks. AVOIDING THEM GOING FORWARD.
LOVE their tank tops with build in bra!
I have several tank tops with built in bra. they are my go-to tops for summer. No issues with shipment. took approx 1.5 weeks. Only complaint is they only sell solid colors. literally ONE print and its stars. solid colors are so boring. that is the only reason I dont buy more tank tops. I would buy a lot more if they had prints.
Beware
I bought a pair of swim trunks with an elastic waistband. They were marked as size large, which is my size. The trunks that came were 8 inches longer around the waist than a dozen other pairs I have in that size. Thats because the elastic part was not factored in. So what came would work for someone with a 42 or 44 inch waist, not 35 as I have.
The rep from the company refused or was incapable of understanding the issue. So I write this review and will find a gorilla who might be able to wear the trunks.
I have had generally good experiences with 32 in the past. But they now have won a place in the Hall of Spam.
Beware of return fees
Received damaged item and they charge me $5 return fee for return a damaged item that costs $7.99. Would not shop with them again.
No order confirmation
I made my order the last of May but I never got a confirmation NEVER. My order arrived on the 11th of June still no info. The items are to large and I would like to return them but that's going to be difficult without some proof of my order. I have a hunch that the 32degree company might be doing that on purpose so you can't make a return. I guess I send these clothes to the good will. This is the last time I'm going to be taken advantage of by 32degrees!
Shipping & promotional discounts not refundable, plus re-stocking fee of $5 per order
For returns, not only do they keep $5 of your money, but original shipping charges and "any promotional discounts" used at the time of purchase are not refundable. Don't bother with this company
I love these jeans!
I love these jeans. Very soft and very comfortable. I'd like to ask why there is not a Jean that comes in the color WHITE?
STAY AWAY!!
Over 2 weeks and still no delivery and no response from the company. I have 2 orders that have not been updated on tracking for 1 week, Company does not care. 60% OF REVIEWS ARE 1 STAR!!! THAT SAYS IT ALL.
Material
I recently ordered several shirts for work. My neighbor received my order. I had to go ask my neighbor for my package, lol! So since I started wearing 32degrees shirts for work everyday. I now how a horrible pigmentation in my armpits. Never had this issue in my life.
There’s no other explanation! I have not changed anything… not my detergent, not my deodorant! Absolutely nothing only that I started wearing these shirts daily!!!
I will no longer order 32degrees product
I order in March on the 16th.I still…
I order in March on the 16th.I still haven't received a tracking number or anything.Its May 6,2025.I will never order anything from 32 gang ever in life.This don't make sense if I don't see anything in the next week I'm asking for a refund.
Too stretchy!!!
Disappointed that their leggings stretch out so much by midday are hanging off me. Won't purchase again!
Everything I get is great
Everything I get is great. Underwear is super super soft. Pants I wear everyday. Undershirts long and short are my go-to shirts.
Been ordering for years first time I…
Been ordering for years first time I had to return something for a different size. Very very simple. Got my replacement within days.
Sizing on pants
I bought 2 items. The pants, size LG, stretched and I couldn't wear them again.
Capris were were poorly made and waist on a Medium was very small. Would not shop there again.
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