Ordered 3 pairs of the same shorts. Two are great one is way bigger. They are visibly larger and they don't stay on my waist like the other ones. After several emails and sending pictures to document... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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While the clothing has been actually fairly good the customer service is awful. 18 days to get an order MINIMUM. They don't track their orders and will send you endless sales emails and emails askin... Vis mer
This company has terrific styles, great fits, fantastic prices and unmatched customer service. I own undergarments, baselayers, active wear and outer wear and have even at one time bought pet coats an... Vis mer
Still waiting on order - (update package arrived ). Each part of their shipping blames the other and has no answers, it is equal parts UPS, Mail Innovations, USPS and 32 Degrees. The shipping is very... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Shop our men's and women's collection of down jackets, coats and athletic inspired styles. Great quality at great prices. Free Shipping on all orders $32+
Kontaktopplysninger
Spangler's Farm Drive 15860, 60544, Plainfield, USA
- 32degrees.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Horrible customer care service
Ordered Christmas presents Nov 30. They supposedly created a label to ship with UPS. I contacted company and they refer me to a tracking number but UPS states that it is not a valid number and they never received package. Company customer service offers no additional response and no customer support. Do not order from this company. Hopefully my credit card company will assist.
Manufactured from the cheapest…
Manufactured from the cheapest materials possible, NO support, and they post a fake mailing address and phone number on the Better Business Bureau site. I suspect they will eventually go bankrupt for ripping off innocent buyers.
Didn't receive my item in 3 to 5…FULL OF LINT
Didn't receive my item in 3 to 5 business days at stated on the website....TOOK LONGER THAN Temu TO ARRIVE. Also, the item LEFT everything full of LINT.
UNSATISFACTORY.
If you, or whomever you are shopping for prefers to squat and pee... These products are ideal. 🥴
32 degrees provides quality clothing items at an affordable price, for both high and low temperature weather.
I would rate most of the products highly, and recommend them, but the men's lower base layers are severely lacking in the groin area. Unless you are a man who sits, and/or squats to urinate, or are shopping for one, the no fly design is a horrible choice that leads to a frustrating and wet experience, especially for those of us who are well endowed and not cursed with a narrow urethra. If you are buying the various types of base layers to keep covered and/or warm...
And you are inclined to purchase 32°clothing items...
I would seriously recommend mixing your purchases with something other than 32° for the lower layers, unless you are the kind of guy who prefers to sit and/or squat to urinate, or are shopping for one.
It has been 18 days and I still have…
It has been 18 days and I still have not received my
order. There is no way to get to customer service
other than an email. The only response you get
is an automated email. There are no customer
services numbers available. This company may
have good prices, but its not worth the aggravation.
Horrible!!
Horrible!!! Purchased and charged for 3 jackets only received 2. Multiple emails go unanswered. DO NOT DO BUSINESS WITH THEM! Save yourself the hassle. I gave them plenty of time/emails to rectify my order. Now contacting credit card company and better business bureau.
Ordered on November 15- never received items Dec. 1
Ordered on November 15, and credit card charged on Nov. 15. Website said order was pocessed on Nov. 16, and gave a tracking number with UPS. After no change to the tracking staus on NOv 29, I called UPS, and they said they never got the package. No way to call 32 degrees, and emails are answered with automated, and useless response, like "here is your tracking number" NEVER AGAIN WILL I DO BUSINESS WITH 32 degrees.
The shipping must come by poney…
The shipping must come by poney express! It's so slow 🐌! Haven't got my stuff yet so I can't rate the quality.
Placed two orders.... nothing ships... cards charged and NO customer service
I placed an order and paid for expedited shipping of 1-2 days. After 5 days it hasn't even been fulfilled and when you attempt to contact customer service you only get an auto generated BS reply. I actually trusted them and placed a second order the day after the first. Now I realize how dumb that was. I don't understand why other companies can offer world class customer service and this company has basically no regard at all for their customers. I would NOT buy anything ever again from 32 degrees. If you shop around you can buy better for 10% more and the company actually appreciates your business and responds to your inquires.
Good quality, great value.
Good quality, great value. Everything is
always as represented. Free shipping could be quicker, but it is acceptable.
Love the products Love the customer service
Had a GREAT customer service experience. Love the clothing at 32 degrees and had questions for them. Got responses right away and so helpful.
Love the products
Love the customer service
GREAT EXPERIENCE for me
Horrible customer service
Horrible customer service. I sent an email stating the issue and they were like to bad, can't do anything now. Then I tried to reach them on their chat, and they never responded. I really tried to work with them to resolve the issue but they did not too. Their website submits the purchase without giving a shipping charge. That is fraud.
The items smelled horrible
The items smelled horrible. I’d recommend only getting their brand items from Costco. You have to pay for returns which was not disclosed in the beginning. I feel like the items were poor quality and the smell was absolutely horrible!
Better customer support?
I received response to my inquiry regarding the shipment of the items I purchased; but the response was not very helpful at first. Finally, I was refunded the price of the items I purchased since I believe they were lost in shipment after waiting for about 20 days for them to arrive. It took a lot of effort on my part to initiate the refund.
I received the wrong order
I received the wrong order. They took two days to return my email. When I finally made email contact they treated me like I was in the wrong. They wanted descriptions and pictures of the clothes before they would send my order. My first email from them was an apology and a statement to not return wrong order but to give it away. I did give merchandise away to two different neighbors only to have to ask for them back to show them proof. I inquired about my order today only to find out 4 of the items are no longer in stock. They make a mistake and the only person that loses out is the customer.
Packable jacket came with no pouch?
Packable jacket came with no pouch?! is it real?!
Terrible customer service, cost savings removing the pouch from the product, with no info on the product description and no solution from your "customer support" service!!!
Refused a Refund!
I returned a pair of pants for a refund, and after receiving them, they switched their story and said I was exchanging them; it was NEVER an exchange and to this day they have my pants and my money!
I returned a pair of pants for a REFUND…
I returned a pair of pants for a REFUND but these rip-offs decided to send me a tee-shirt as an exchange, instead of a REFUND! This rip-off took a full month before they decided to rip me off! Never again with these CROOKS!
I have loved every thing I have…
I have loved every thing I have purchased from 32 degrees. The fit has been good, the quality for the price point amazing and the colors muted as needed and vivid when that is what's ordered. I have been happy with everything and I purchase often.
Expedited shipping option is a farce
Paid for expedited shipping as is said it would arrive in 4-5 business days. Apparently you're required to dig through their FAQ to see that the actual deliver time is, even when you pay for expedited shipping, is 6-8 days. The refused to refund the fee I paid. Horrible customer service.
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