Telephoned best emergency services to fix a shower. They gave me a price and then doubled the price after they arrived because they'd done something with the taps. He left with the shower dripping t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Kicking myself i didn't read the reviews before booking with this mob, but it was an emergency and I was in a hurry.. kinda gets like that even you've sprung a leak. Girl told me £45 call out char... Vis mer
Do not use. Call an actual plumber, this company will entrust you on the phone and tell you what the call out fee is, but what they don't tell you is how extortionate their pricing is, then a tec... Vis mer
Please read all the reviews and take note, do not use these guys. We needed an emergency electrician, asked price told £45 plus repairs. Tried to cancel 5mins later, told we must pay £45 anyway,... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
BES - Marketing Agency
Kontaktopplysninger
Storbritannia
- 247bestemergencyservices.co.uk
1,1
Dårlig
440 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DO NOT USE - Utter Rip Off
Oh my god!!
I so wish I'd looked at Trust Pilot First. These guys have been sued for false and misleading reviews, which says it all.
Trust me, BELIEVE THE 1 STAR REVIEWS.
I made a drip-drip leak under a hand sink far worse due to my own ineptitude! Had to turn the water off and but wasn't going to call a Plumber on a Sunday.
Monday comes around, usual plumber couldn't make it, so called these guys. As per other reviews, £50 for a timely response, which I was fine with. Lovely chap (3rd party contractor) rocks up and replaces a 6" right angled plastic pipe in less than 15 minutes.
He then calls "the office", who in turn ring me - first making sure I was happy with the service, then using that as an argument to demand £320!!!
What the actual hell? I made it abundantly clear they could take me to court instead, because I am NOT paying that price. So they dropped the call out charge... no, £270 is still unacceptable. Utterly disgusting.
They argued that they had to cancel the plumbers entire schedule to accommodate me. To which I said, "I never asked you to. You wanted £50 for a call out charge and I'm fine with that".
Anyway, long story short - the plumber was still sat in his van at this point and agreed the charge was extortionate; phoned his gaffer and I ended up paying £185 directly to them. Still steep, but whatever - better than £320.
24. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
BEWARE THEIVES!!!!
Kitchen tap broke and water was spurtting out. Turned the water off and called these guys. Quoted £49 call out which seemed ok. Someone came out and took a look, (would question if they were even a plumber as I own a bigger tool bag). Came up with every excuse in the book why he couldn’t fix it including that he would need to remove the sink and could not get to the back of the cupboard. In the end said he could not do the job. He called the office and I was told I needed to pay £184 with labour and call out as it was Sunday and a holiday (Eid), for doing absolutely nothing!!! Didn’t even isolate the tap so I could use the rest of my water supply, I had to google this!! Plus to top it off I still needed to fix it. Got a plumber I’ve used before out the following day who charged £50 to fit a new tap. Guess what? He didn’t need to remove half the kitchen!!
Please, please, please don’t use these cowboys!!!
You don’t need any training to go into someone’s home and tell them you can’t do a job!
This company also falsely advertise themselves as a Checkatrade approved member. Checkatrade have confirmed that they are not.
***Update 27/06 **** There was no price quoted upfront by the “engineer” as “HE DID NO WORK!!”. The only price given was from 24/7 over the phone. As for a discount next time, why would I use them again when they can’t send a plumber who can change a tap?
They do not take “feedback” seriously as they have not listened to a word I have said and I got one email response fobbing me off, then completely ignored.
This is not feedback for the company, this is to prevent others being scammed by these con artists. My aim is to warn as many people as possible. Hopefully even on National TV
16. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Disgusting service
Disgusting service. £49 call out. Had a blocked drain. Contractors came with a white flexible hose that they blew down to dislodge. They didn’t resolve the issue and was told the charge would be £290, I refused, the then said £250, refused again. Ended up paying £200 for absolutely nothing!! Absolute scammers! I will be reporting to trading standards!!
13. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
What a set of thieves
What a set of thieves, i rang for a leaking pipe under the sink, i was told £49 call out which i thought ok.The plumber came and took approximately 30 mins to remove a small plastic pipe and replace with a copper one. I then received a phone call from the office and the lady said it would be £280 labour which i questioned but she tried to justify it. She told me they wanted a bank transfer which i couldn't do due to no internet , she wasn't happy i offered to pay by bank transfer the following day but she wanted it there and then and all of a sudden a card payment was ok. She said if you are paying by card you will also have to pay v.a.t which i would think needed paying either way. She charged £280 labour £49 call out £25 for a small pipe £70.76 v.a.t and £21.24 for paying by debit card???.Total bill came to £446 .This company needs investigating
9. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Absolute scam
Absolute scam
I rang and was told it was £49 call out fee. Was advised they don’t charge by the hour only labour and parts. Guy arrived 2 hours later spent approx 1 min looked at the boiler then at circuit board in total approx 4 mins. He didn’t touch anything! I asked how much it would be I was told roughly £250 an hour could take at least 2 hours as he didn’t know what was wrong. I said I would leave it till next day. Boss came on the phone said I owed £150!!! He was rude and obnoxious said I was a liar and the £49 was a booking fee!!! I refused to pay the amount I did pay the guy £50 as initially agreed. Man on the phone rude, obnoxious!!! Do not use this company!!! I will be making an official complaint tomorrow!!!!
Since the his review I have made an official complaint to citizens advice who are passing it on to trading standards.
4. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Do not use this company
I am not able to give no stars. This company is a total scam.
I called the company because a leak, which was an emergency. Their Web site looked good and gave a good impression.
I was told there was a £49 call out charge and then I would have to pay for any parts and labour. I would have to pay by bank transfer before the plumber left. It was only a leak to the toilet cistern from the flexible hose. I didn't expect a huge bill!
Given that it was an emergency call out I guessed it could be about £200 or so.
The actual plumber was very nice and fixed the problem in about 30-40 minutes.
He called the company and they contacted me with the price of £639. I refused saying that it was ridiculous. After a discussion he said they could make it £480. I again refused. By now the man was getting a bit angry and very demanding. I offered to meet part way, suggesting £270. Eventually he said absolute bottom price of £380.
Under protest I paid this. All this time the plumber was standing watching. He said he could do nothing as they had placed the call to him. I am unsure of the relationship he had with the company.
All the time I was under pressure to pay. No arguments worked.
The Web site appeared like they were local. I am now sure they are not.
Avoid at all costs!
3. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Please do not use
Please do not use. We didn’t go ahead with this company in the end, cancelled the job by phone before the engineer came out. We were then hounded with phone calls being told we still owed the £49 for just a phone call. The women was very aggressive and sounded like she was experienced in trying to put the pressure on customers to get them to pay. I sincerely hope no one else gets in touch as website looks legitimate.
27. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
SCAM, SCAM SCAM!!!
Called for an emergency water leak repair on a toilet cistern. Was quoted "£49 call out plus any materials required". Plumber came after 1 hour (he said he was a "sub contractor". Took Less than 30 minutes to fix the problem. He called the office to get invoice cost & told £380 labour!!! Total bill was £429 for 30 minutes & a bit of PTFE tape. Total scam company. Avoid, very decieptful.
31. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Extortionate!!! Look elsewhere
Extremely expensive! Did not inform about the costs except for £49 call out charge.
Agree with everyone’s review here …. The company is a scam!
The engineer was very good though.
24. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
SCAM - NEVER TURNED UP
Phoned up for an emergency repair. Said it would be a £40 call out fee to have a look before seeing what parts would be needed. Said they would come at 11am. Phoned up 30 mins before arrival to say it would be an hour to two hours before they would arrive. Fours hours later they never turned up and we never heard anything. Looking at other reviews they are a SCAM. DO NOT USE.
12. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
No invoice if you complain!
I was quoted £49 call out fee.
When the plumber arrived he said “just to open The boiler and look is £180 “ and there, in an instant the price jumped to £249
The plumber they sent was very nice and polite and took 5 mins to extract air from the pipe….
The reason I’m giving ONE STAR is because when I called to speak to them again and complained they should’ve been clearer about the “just to open the boiler and Look is £180״ -HE PUT THE PHONE DOWN!
When I called again, he said that if I’m shouting at him he’ll put the phone down and now he’s NOT GOING TO SEND ME AN INVOICE….
A) I wasn’t shouting, but I was angry
B) I don’t think this company is aware that invoicing is not a reward for good behaviour, but a legal requirement!
I apologised and sweetly asked for an invoice, he conceded and I am eternally grateful for his kindness and generosity : )
I should’ve looked at the reviews first.
10. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
I cannot believe I was charged £329.00…
I cannot believe I was charged £329.00 for one hours work. This was to check an electric fire,that the Electronic Safety Control was functioning correctly.
This company are scammers and should never be used.
3. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! This company is a scam, agreed to the call out fee of £49 and the website says they will give you an estimate of the cost of repair before work begins. This did not happen, the plumber spent a maximum of 30 mins looking at the boiler and told us we would have to get some parts from the actual boiler company but he could hopefully get it working again. After 15 minutes he had it working again, but had not replaced any parts. The company then called to say it would cost £349!!! We said that no one had given us an estimate of this cost prior as we would not have agreed to this extortionate price!! The woman on the phone was really rude and kept demanding we pay the money. I was asking repeatedly to see the breakdown of the cost and told her that we had never agreed to this price, she was extremely rude and kept talking over me! It all felt like a scam. She would not let me speak with her manager and would not listen to my rights. AVOID THIS COMPANY AT ALL COSTS, SCAMMERS!!!!!
24. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
SCAM ARTISTS
SCAM ARTISTS
Found this company via a Sponsored post on google, called them for a boiler repair leak today, they came promptly, charged £50 call out and £200 for a 15 minute repair which fixed the problem however 3 hours later it was leaking much worse, called the plumber back who refused to come without additional charge, so I called the main company phone line who said they would talk to the plumber, however we waited and didn’t hear a response, up so called again, we were told by a woman he was “on his way” (a lie) waited until 9.30pm and called the main phone line back and told “because we had already spoken to the plumber and this problem was an unrelated new issue” a charge would be applied. Unprofessional and rude and need to be shut down.
20. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
This Campany is a SCAM…SCAM definitely…
This Campany is a SCAM…SCAM definitely avoid this company the worst ever and they are not professional at all please my advice is avoid this company they are SCAMMERS…. I can explain I am shocked what happened to me I called them for my boiler to reset the thermostat they said that £40 for call out but when he came he staid 5 mint and he asked me £480 crazy. Please avoid this SCAMERS
14. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
SCAMMERS........
I did call out to get my boiler checked as it stopped for no reason all the saddened .
When I call I asked how much it would cost to get checked and the man on the phone told me £50 as emergency call out and I asked if there was any more to pay and he said NO unless the engineer work on it and change some parts , I said OK. When the engineer arrives and check the boiler he said that there where too many problems with the electrical system and I need to change the boiler, I couldn't understand why as it had not problems whatsoever. Anyway he was here for about 15/20 . After that I told him ok if I have to change I will do it and I will shop around. When it come to the payment he said that £50 was for the call out and another £90 for the diagnostic. I told him if he was joking as I haven't been told that on the phone otherwise I wouldn't booked it out , so he told me to call the company back and ask them why they haven't said anything, when I call back I had to argue on the phone for the price because it was unfair and not happy with it . At the we agreed for £100 . The next day after researching and asking about I spotted that the boiler had a switch that it connect with all the other part of the electrical bits and that didn't look to good to but it was the only logical explanation what it has stopped working so I research where I could buy a new switch and how much . Well I have found the part on ebay as new costing me £12.50 . The part has arrived and I have change it took me about 10 min and now the boiler is working as brand new 🙃 very happy . Unfortunately for this company I have to call them SCAMMERS. just be careful. Thank you for reading 📚
8. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
SCAM
SCAM! Not consistent with prices! £600 to replace a fan in a boiler!!!!!!!!!!!!!!!!!!!!! The fan was £190 they told me . Then changed to £240…. Then wanted to charge me £380 to fit!!!!!! It took 40 mins … then was very intimidating and threatening on the phone! Telling me to listen when he didnt listen to me. Gangsters!
9. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
I had Peter the plumber
I had Peter the plumber, he came to my house, looked at my boiler without touching it, said it would cost £250.00. I had said on tbe phone I had no hot water or heating. Didn't even look at thd pressure levels.
I said no, and asked him to leave. He refused to put his foot away from my door frame, I wasn't not going to pay, but felt intimidated I was home alone and not very well. When I tried phoning the same number I had previously the line was dead to check out things, so was worried who I had called. He did go, but felt vulnerable.
6. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
This company is a scam
This company is a scam. The gas work they arranged was carried out unsafely putting myself and my family at risk. We have pursued legal action and have been granted the case by the court but unfortunately haven't gotten further than this due to the courts being unable to serve them at the address they advertise - 20-22 wedlock road London. If anyone has a correct address or information for the direct of this company please like this review and post one with the information. Thank you
30. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Appears to be a fake/scam company
Called this company by accident thinking it was the number for a legitimate local company. Seemed to be a call centre of some kind, and a heavily accented lady answering the phone. Everything felt wrong about the call, and ended it. Trustpilot's banner stating they are sueing the company for fraudulent reviews says everything....
I have just the reply. Seems like a generic response, especially based upon the fact no quotes were given. They also refer to unavoidable additional costs that can occur. We didn't get that far. One major concern I had at the time was they became MOST insistent that an electrician must be allowed to access my home now they had dispatched one - all in the space of a minute or two. I reiterate my belief this is a scam/fraudulent site.
5. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra BES
Dear Customer,
We sincerely apologize for any inconvenience you experienced during your recent service with us. We take all feedback seriously and aim to improve our services continuously.
Regarding your concern, the price quoted upfront by our engineer was based on standard rates, and any additional costs are communicated transparently to ensure no surprises. We understand how frustrating unexpected costs can be, and we regret any misunderstanding in this instance.
As a gesture of goodwill, we would like to offer you a discount on your next job with us. Please contact our customer service team to discuss the details.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
247 Best Emergency Services
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.