Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Vis mer
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I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Vis mer
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Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Vis mer
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At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Keystone Avenue, WF10 4TH, Castleford, Storbritannia
Best, most informative first aid course I've been on. Natalie is fantastic!

Svar fra 1st Steps First Aid
Lovely lady that delivered it. Very informative and was fun at the same time 😃

Svar fra 1st Steps First Aid
Very well run course, positive attitude and helpful. None judgemental if needed things repeating or shown again. Thank you.

Svar fra 1st Steps First Aid
Great explanations, great answers to questions we raised especially about things we had been previously taught. Really approachable

Svar fra 1st Steps First Aid
Natalie was a great trainer. She delivered the training at a high standard and good pace, kept us engaged throughout the day and gave lots of examples of scenarios and tips.

Svar fra 1st Steps First Aid
Natalie explained things brilliantly. She made me feel relaxed as I was very nervous. Being nearly 68 I didn’t know if I was too old. I found the whole experience comfortable. I would definitely feel ok doing this again.

Svar fra 1st Steps First Aid
very informative. Natalie was very supportive and made me feel welcome from the minute i stepped into the room.

Svar fra 1st Steps First Aid
Very friendly trainer, made the day educational but fun - felt like I absorbed the information better in the relaxed atmosphere.

Svar fra 1st Steps First Aid
Natalie joined us for our training after recommendations and all expectations were above what was expected. She supported us throughout the process and was fantastically knowledgeable. She made the whole process smooth and fun for the staff. Sucess all round!

Svar fra 1st Steps First Aid
Definitely highly recommend if you are
looking for 1st aid training. Lovely friendly
and relaxed atmosphere so makes class
less stressful. Natalie is a lovely friendly
professional teacher. Really enjoyed my
training. Any questions you have she will
answer or do her best to find out for you
Goes above and beyond
helps you settle in if it's your 1st time or are nervous
Best one I have done and i have been a
childminder for 30 years

Svar fra 1st Steps First Aid
Natalie was superb. Really focused in our skills and gave us confidence in our judgements. The best pediatric first aid course!

Svar fra 1st Steps First Aid
Natalie was fantastic, Having first aid training in the past it seemed very robot like training whereas Natalie made it more enjoyable ( not that first aid should be) but made us all feel comfortable to ask questions and gave us more tips for thinking outside of the box situations. Highly recommend 1st Steps First Aid with Natalie .

Svar fra 1st Steps First Aid
Fantastic training course delivered with great knowledge and confidence. Really enjoyed learning new things from Natalie and felt extremely comfortable throughout the whole day. Would highly recommend and will continue to use Natalie.

Svar fra 1st Steps First Aid
Lots of practical and theory throughout the course. The course instructor was very thorough in delivering the course content and explained lots of different scenarios where first aid would be needed.

Svar fra 1st Steps First Aid
Really lovely experience and learnt so much! Natalie was amazing, highly recommend!

Svar fra 1st Steps First Aid
It was fantastic! Loved everything about it and I learnt so much, I would definitely recommend it x

Svar fra 1st Steps First Aid
Would highly recommend this provider. Natalie the trainer is lovely and makes the day interesting and fun (which not all courses are). Good quality resources for all the practical work. The online training part in very informative with a mixtures of videos and reading material.

Svar fra 1st Steps First Aid
Greatl instructions which made me feel like I would be able to use this in a real life situation

Svar fra 1st Steps First Aid
Not like your average learning Natalie made our training fun and no pressure would definitely recommend!!

Svar fra 1st Steps First Aid
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