Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
Selskapet har svart
Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Vis mer
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I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Vis mer
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Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Vis mer
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At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Keystone Avenue, WF10 4TH, Castleford, Storbritannia
Very informative and an very enjoyable day I feel I learnt a lot from it

Svar fra 1st Steps First Aid
Natalie was an amazing teacher and really helped everyone to understand the basics and importance of first aid in day to day life.

Svar fra 1st Steps First Aid
Very informative, up to date and delivered with interest and great knowledge about first aid

Svar fra 1st Steps First Aid
Fab course made really fun by Nat. Noone wants to spend a full day doing training on a Saturday but we really enjoyed our day. Learnt so much but had lots of laughs along the way. See you in 3 years 😊

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Svar fra 1st Steps First Aid
Really enjoyed this course. Was delivered in detail, without the feeling of it dragging on. I feel I learnt different things from previous courses. Lovely lady, would 100% recommend .

Svar fra 1st Steps First Aid
Professional service delivered in a friendly but effective manner. Engaging personality underpinned by steely will to achieve success.

Svar fra 1st Steps First Aid
Natalie is a great trainer, makes you feel comfortable and recognises peoples individual needs. The information was a good mix between theory and practical. Would highly recommend for future courses.

Svar fra 1st Steps First Aid
Great experience
felt relaxed comfortable
very informative learned a lot plus
Tea an biscuits provided
Will definitely book again

Svar fra 1st Steps First Aid
Excellent teacher, very informative and made me feel at ease, made the experience ver enjoyable whilst educational, would highly recommend

Svar fra 1st Steps First Aid
Amazing teacher with an astonishing range of knowledge. Nat gave great detail and made everyone feel at ease throughout the course.

Svar fra 1st Steps First Aid
The way it was taught, if i got something wrong it was just a tiny correction not a pick on type of thing, the kindness shown throughout over all it was really good for my first, first aid course

Svar fra 1st Steps First Aid
Fantastic trainer, really personable and shared relevant and interesting experiences to support the learning

Svar fra 1st Steps First Aid
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way that truly stuck with me. The things she said and taught have really stayed in my mind, and I know they're lessons I'II carry with me forever. I feel confident that | can put what I learned into practice if I ever need to, and I'm very grateful for such a positive and meaningful learning experience. Definitely would recommend 5* all around.

Svar fra 1st Steps First Aid
Natalie was a great tutor. She was so down to earth and made sure everything was explained in a clear and simple way.

Svar fra 1st Steps First Aid
Natalie was a brilliant instructor.She made the course interesting and gave us lots of support when doing the practical activities.

Svar fra 1st Steps First Aid
Really enjoyable informative course.
Highly recommend Natalie as a tutor, its not easy getting a room full of strangers to pay attention but with a blend of learning and anecdotes from her own experiences she won through

Svar fra 1st Steps First Aid
Clear and concise information delivered in a friendly and comfortable way putting people at ease. Great instructor - very knowledgeable about the course and shared experiences of previous incidents and how they had been dealt with.

Svar fra 1st Steps First Aid
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