Gillian Pollitt

Kicking myself that I didn't read the reviews before I purchased a coat costing £59.95. Same experience as the majority, poor quality, not as described, at least 2 sizes to small. Return charges extortionate, breaching consumer rights by charging for a return for items of poor quality and not as described. I've reported them via Citizens Advice, this has then been passed to Trading Standards. I'd encourage everyone to do the same as clearly a scam.