Biggest Scam ive ever seen! lifetime membership has been cut in half with an excuse that the social media platforms have upgraded and now we have to pay to use the same features from before! Beware they will take your money and have a horrible customer service to not help you out!
12. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Heropost
Hi Emmanuel,
We’re truly sorry to hear you feel this way, and we’d like to clear up a few important points.
If you purchased a lifetime membership, you still have full access to the core features originally included — this means unlimited posting and unlimited social accounts for platforms such as Facebook, Instagram, YouTube, Reddit, Pinterest, Telegram, and LinkedIn. We have not reduced the value of the lifetime plan or forced users to pay again for the same core functionality.
The recent platform upgrade was introduced to fix past issues, improve performance, and introduce new tools. All lifetime users were upgraded to this new platform at no additional cost.
Our support team is always here to help, and we aim to respond quickly and fairly. If you’ve had a poor experience, we’d sincerely appreciate another chance to assist you. Please feel free to reach out via live chat on our website or email us at support@heropost.io — we’ll do our best to resolve any issues.