Yagmur Cem Gul

Tyrkia

Anmeldelser

Anmeldelse av Payoneer


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All KYC Approved But Account Disabled 6+ Days - Avoid Payoneer

AVOID PAYONEER - FUNDS FROZEN DESPITE FULL COMPLIANCE

I completed ALL KYC verification requirements by December 30, 2025. Every single document in my Verification Center shows "APPROVED" status:
✓ Passport - Approved
✓ Photo with date - Approved
✓ Visual identity - Approved
✓ Detail Mismatch - Approved
✓ Store URL - Approved

Yet as of January 5, 2026 (6+ DAYS later), my GBP, EUR, and USD account balances remain DISABLED with no explanation.

PAYONEER'S PROMISES VS REALITY:
- Promised: "1-3 business days" for account activation
- Reality: 6+ days and counting
- Agent "Princess" promised "24 hours" on Dec 27 - NEVER happened

ATTEMPTS TO RESOLVE:
✗ Multiple emails (Case #251222-015632) - generic responses
✗ 3+ live chat sessions - no resolution
✗ Phone support calls - no timeline given
✗ Executive escalation - ignored

FINANCIAL IMPACT:
Cannot access $3,000+ in legitimate business earnings from Amazon/eBay marketplaces for 14+ days. My business operations are paralyzed.

FORMAL COMPLAINTS FILED:
- Better Business Bureau: Case #[your BBB number]
- Consumer Financial Protection Bureau: [your CFPB number when you get it]

THE PROBLEM:
Payoneer's automated system shows everything is "approved" but they manually keep accounts restricted without explanation. Multiple users online report the EXACT same issue - verification complete but account disabled.

If you value access to YOUR OWN MONEY, avoid Payoneer. Use Wise, PayPal, or any other payment processor that actually honors their commitments.

Customer ID: 36932327 (for verification purposes)

30. desember 2025
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Svar fra Payoneer

Dear Yagmur,

We understand that this request took longer than expected to resolve, and we sincerely apologize for the delay.

We’re delighted to inform you that your request has now been resolved.

In most cases, our support representatives can assist customers immediately and resolve issues on the spot. However, some situations require coordination between multiple departments or additional investigation, which can take extra time. We truly appreciate your patience and understanding.

Our ultimate goal is to provide you with the highest quality customer service. We are continuously working to optimize our procedures and reduce handling times, even for complex cases.

If you feel your issue has been resolved, we kindly ask you to consider updating your review rating. Your feedback means a lot to us.

Thank you again for your understanding and cooperation.

Best regards,
Anastasia from the Payoneer team

Anmeldelse av Rentalcars.com


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Paid for a car I couldn’t receive due to their system failure – no refund offered!

I booked a rental car via Rentalcars.com (Booking.com Transport Limited) for July 14–15, 2025. I paid in full (2,659.57 TRY), but when I went to pick up the car at Rent Go’s Kadıköy branch, I was told they couldn’t verify me via Findeks (a Turkish credit system) due to a technical error on their end.

Even though I had a valid credit card and ID, they refused to hand over the car. I immediately contacted Rentalcars.com, expecting support. Instead, they told me that since I was within 48 hours of the pickup time, no refund was possible — unless I made a new reservation for the same period (which made no sense, since I couldn’t get a car the first time either, and there were no available cars left).

I ended up paying for a service I never received, due to a system failure that was completely out of my control. Their refund policy is rigid, automated, and ignores real customer issues. I don’t recommend this company if you want reliability or any kind of human support when things go wrong.

14. juli 2025
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Anmeldelse av Papara


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Papara Compromises User Privacy – Unacceptable Data Practices!

I am deeply disappointed with Papara's handling of personal data and their collaboration with Jetlogi, a logistics company that collects and stores user ID photos without a valid legal basis.

When I requested Jetlogi to delete my personal data, they responded that my Papara Card would be deactivated if I insisted on my right to data protection. This is a clear violation of user rights and an unethical practice that forces users into compliance by threatening them with service restrictions.

Papara should take full responsibility for ensuring user data is not stored unnecessarily by third parties and should provide transparent information on data processing. Holding users’ ID photos indefinitely through a logistics company is neither safe nor legally justified.

If Papara truly values customer trust and compliance with data protection laws (GDPR/KVKK), they should immediately stop forcing users to surrender their data under the threat of service cancellation. This is a serious privacy concern, and I hope Papara will take action to fix this issue.

🚨 I strongly advise new users to reconsider before trusting Papara with their personal information. 🚨

25. februar 2025
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Anmeldelse av Getir


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Unjustified Membership Cancellations and Poor Customer Support at Getir Car

I am a Getir Car member. I have been renting a car for a while. But for no reason, my membership is canceled at random times for no reason. Hours pass until I reach them. When I reach, I wait for hours for a solution. At that moment, instead of renting a car and paying for it and meeting my needs, I am dealing with the problem caused by Getir Araç for no reason. How many times is this happening to me, enough!

11. februar 2025
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Anmeldelse av Xiaomi


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Xiaomi Turkey did not take back the defective product and did not exercise the legal right

I bought a Redmi Pad Pro from the Xiaomi branch of TEKIRA Shopping Mall in Tekirdağ, Turkey on 11/11/2024 at 13:08. On 14/11/2024 at around 20:00, the tablet turned off spontaneously and started not to react at all. At around 21:00 on 14/11/2024, they declared that they could not return the defective product they sold at the Xiaomi branch in Istanbul Forum Istanbul, Turkey. 1. In accordance with the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, we were not allowed to exercise our legal right to return it within 14 days without any justification, using the right of withdrawal. And instead of apologizing for the defective product and ensuring customer satisfaction, they left us in a victimized situation. We demand that the product be returned or replaced with a new one and our victimization be eliminated.

14. november 2024
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Anmeldelse av Hepsiburada


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My Cargo with Tracking Number WWETH0092011235YQ Did Not Arrive

My cargo I bought through Hepsiburada did not arrive. The cargo sent to me with We World Express with the tracking number WWETH0092011235YQ was not left inside or in front of the building. We do not have a doorman. For this reason, it was not left to the doorman. But it is seen as delivered both on hepsiburada and on the website of the cargo company. I demand that my cargo be delivered or my money be refunded.

18. september 2024
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Anmeldelse av Decathlon Türkiye


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Decathlon Terrible Spare Parts Support

I requested spare parts for Elliptical e Energy products from Decathlon on May 10, 2024. They told me to contact Inter Sports company. Inter Sports company told me to contact Decathlon. I told both of them that they should contact each other. Both of them said that they received a record. But they did nothing for 1 month and 17 days. They did not make a positive or negative return. I contacted today. Inter Sports says you have no record. (They said they created it.) Decathlon says there is a systemic error. For 1 month and 17 days they said they had a system error... I mean.

10. mai 2024
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Anmeldelse av PTT


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Lazy PTT Bayrampaşa PDM branch

I asked my bank to deliver my credit and debit cards to the address. They said they would be delivered. The normal arrival time was two days at most. But I have not received my cards for 10 days. I called my bank today and after learning the tracking numbers of both of them, I learned that both of them were lying in your branch called Bayrampaşa PDM. We took steps to resend them through the bank. However, I realised that these two cargoes, which should have been in my hands days ago, have been kept at Bayrampaşa PDM for days, not even taken out for distribution and no information has been given to me. You are the cargo company if you will not bring my cargo and keep it away from me. Close the shutters and I will buy it from the place where the card is printed. Barcode numbers of both shipments: 7238470031634 and 7438460045379 Send me my cargo.

22. desember 2023
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Anmeldelse av A101


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A101 Defective device Onvo 320V6000H does not take returns illegally.

I bought Onvo 320V6000H hd ready android 13 smart led tv from A101 store. DO NOT BUY!
- They rooted the operating system Android, that is, the operating system is fake and we buy this product as original. It is not! And for this reason, none of the applications are updated.
- The amount of applications in the application store is very, very small. - Netflix gives an update error when opening. Even if you pass that error and open it, it is a complete torture to navigate in it. (I'm not exaggerating. If you don't believe it, buy it, but don't say I told you.)
- Some applications cannot be opened due to the root process. It gives an error that it is rooted.
- The interface is cramping. There is no enjoyable use. - A101 employees say you can open it yourself when buying and send you. But when we go to return this defective product even on the same day, they say we cannot accept it if you opened it. They say we need to ask our branch manager. So I have to ask your branch manager to use my legal rights. This is a crime.
- DO NOT BUY!
Store name: Taş Köprü Bayram
Shop code: G272
Store address: Eski Edirne Asfaltı Caddesi No:337-339 Üsküdar/9480423762
Date: 10.12.2023
Clock: 16:38

10. desember 2023
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