All KYC Approved But Account Disabled 6+ Days - Avoid Payoneer
AVOID PAYONEER - FUNDS FROZEN DESPITE FULL COMPLIANCE
I completed ALL KYC verification requirements by December 30, 2025. Every single document in my Verification Center shows "APPROVED" status:
✓ Passport - Approved
✓ Photo with date - Approved
✓ Visual identity - Approved
✓ Detail Mismatch - Approved
✓ Store URL - Approved
Yet as of January 5, 2026 (6+ DAYS later), my GBP, EUR, and USD account balances remain DISABLED with no explanation.
PAYONEER'S PROMISES VS REALITY:
- Promised: "1-3 business days" for account activation
- Reality: 6+ days and counting
- Agent "Princess" promised "24 hours" on Dec 27 - NEVER happened
ATTEMPTS TO RESOLVE:
✗ Multiple emails (Case #251222-015632) - generic responses
✗ 3+ live chat sessions - no resolution
✗ Phone support calls - no timeline given
✗ Executive escalation - ignored
FINANCIAL IMPACT:
Cannot access $3,000+ in legitimate business earnings from Amazon/eBay marketplaces for 14+ days. My business operations are paralyzed.
FORMAL COMPLAINTS FILED:
- Better Business Bureau: Case #[your BBB number]
- Consumer Financial Protection Bureau: [your CFPB number when you get it]
THE PROBLEM:
Payoneer's automated system shows everything is "approved" but they manually keep accounts restricted without explanation. Multiple users online report the EXACT same issue - verification complete but account disabled.
If you value access to YOUR OWN MONEY, avoid Payoneer. Use Wise, PayPal, or any other payment processor that actually honors their commitments.
Customer ID: 36932327 (for verification purposes)
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