HN

Henry Nguyen

USA

Anmeldelser

Anmeldelse av ridewrap.com

Vurdert til 1 av 5 stjerner

The premium price tag on their product…

The premium price tag on their product is for the quality and the customization to your type of frame. However, you still need to possibly cut your wrap stickers.... How does that make any sense? Why ask for the size of your bike and all the specs of the wrap needs cutting? I had to cut the down tube wrap because it was too long. The seat tube wrap was not even useable because the entire piece was too big and if I cut it in half it would look ugly as hell.

26. desember 2025
Anmeldelse skrevet uten oppfordring

Anmeldelse av Centricity

Vurdert til 1 av 5 stjerner

Before you read there Centricity's BS…

Before you read Centricity's BS rebuttal to try to save themselves.

1. Did I ever receive the call back? NOPE.

2. Did I receive the repair reports I asked for? NOPE.

3. Did they produce a policy document showing they do not provide reports to customers? NOPE.

Still waiting for that call back......still waiting for the repair reports I requested.... Still waiting for a policy document to show proof that you don't provide repair reports to customers....

30. desember 2025
Anmeldelse skrevet uten oppfordring

Svar fra Centricity

Good afternoon,

On 12/31/2025, customer service spoke with Mr. Nguyen and advised that he needed to call the manufacturer GE to repair the compressor issue.

Mr. Nguyen stated that he contacted GE and was informed GE would charge for the diagnostic. We called GE to clarify. Mr. Nguyen would pay for the diagnostic and Centricity would reimburse.

Since the warranty is still under coverage, Mr. Nguyen can contact GE for further questions and concerns in-regards to the diagnostic.

Also, we will look into why Mr. Nguyen never received a call back.

DIAGNOSTIC:
Diagnosis is TECH DIAG: FOUND SEIZED COMPRESSOR, ACCESSVALVE AND REFRIGERANT.

VALVE. CLOGGED FILTER DRIER. FAULTY INVERTER BOARD AND POWER

CONTROL BOARD. FREON LEAK, WILL NEED FREON TO RECHARGE UNIT ALL

DUE TO NORMAL WEAR AND TEAR.

This unit has 5 yrs parts and labor for sealed system so they were referred to manufacturer for repairs.

Anmeldelse av Centricity

Vurdert til 1 av 5 stjerner

I asked to receive reports and invoices…

I asked to receive reports and invoices for the repairs to my refrigerator so i could send directly to GE as my unit was under 3 years old and required multiple repairs. Wanted to see if GE would provide me with additional coverage since my Centricity Warranty was ending soon. First, they tell me i need to get it from the service provider they assigned. Then the service provider tells me they have a contract with Centricity to not give to customers. Then Centricity tells me its in their policy to not provide this but they cant produce a policy document stating this.
Sounds a little sketchy to me. I purchased the insurance I should be allowed to receive this information.

29. desember 2025
Anmeldelse skrevet uten oppfordring

Svar fra Centricity

Good afternoon,

On 12/29/2025, Mr. Nguyen called customer service requesting food reimbursement. Customer service gently explained to Mr. Nguyen that the unit needed to be diagnosed and repaired first.

Mr. Nguyen asked to speak with a supervisor. The customer service representative informed Mr. Nguyen that it may take at least one business day for a supervisor to return his call.

Also, since the product is still under manufacturer coverage, GE customer service will be there for further assistance.

We appreciate Mr. Nguyen patience through this claim process.

CLAIM #--> 1008 QGP54
DATE SERVICE AUTH : 10/31/25
DATE SERVICE COMPL: 12/02/25
DATE CLAIM PAID : 12/09/25
CHECK NUMBER : 292138
AUTH CLAIM AMT : $427.36
Final Approve Date: 12/05/2025
Cooling Issue - Freezer Not Cooling/REFRIGERATOR

Thank you

Anmeldelse av Hansø Home

Vurdert til 1 av 5 stjerner

6+ months and still no pergola

6+ months and still no pergola. No explanation why there is a delay when it was suppose to be received within 3-4 months.

Was considering purchasing additional add-ons but at this point i may never even get my original purchase.

If i dont receive it by the end of the month i will be seeking legal action.

5. september 2024
Anmeldelse skrevet uten oppfordring

Svar fra Hansø Home

Hello Henry,

Thank you for reaching out and sharing your concerns. I completely understand how frustrating it must be to experience such a delay, especially after anticipating the delivery within the expected timeframe. Your experience is important to us, and I assure you that we take this matter seriously.

To ensure that we address your specific situation with the attention it deserves, I would kindly ask you to contact our support team at support@hansohome.com. They will be able to look into your order in more detail and provide assistance.

We value your trust in Hanso Home, and I want to assure you that our team is dedicated to supporting you. Please reach out at your earliest convenience, and we will be ready to assist.

Anmeldelse av Bikeflights.com

Vurdert til 3 av 5 stjerner

Not technically Bikelfights fault but…

Not technically Bikelfights fault but the tracking with UPS partner was not precise and clear.

Also it would be nice if one could speak directly with a bike flights rep vs strictly email.

Bike frame did get here in one piece albeit the tracking confusion.

Process itself in terms of getting it shipped in internationally was easy.

20. oktober 2022

Svar fra Bikeflights.com

Hey Henry,

Thanks for responding to our review request. I took a look at the communication with our team and it doesn't look like we had a phone call request from you.

Our domestic and international teams are available via phone, email, and web based chat to help problem solve. Im sorry that you werent able to reach us when you tried!

-Gordon-
Chief Hi-Fiver
BikeFlights.com