6+ months and still no pergola
6+ months and still no pergola. No explanation why there is a delay when it was suppose to be received within 3-4 months.
Was considering purchasing additional add-ons but at this point i may never even get my original purchase.
If i dont receive it by the end of the month i will be seeking legal action.
Svar fra Hansø Home
Hello Henry,
Thank you for reaching out and sharing your concerns. I completely understand how frustrating it must be to experience such a delay, especially after anticipating the delivery within the expected timeframe. Your experience is important to us, and I assure you that we take this matter seriously.
To ensure that we address your specific situation with the attention it deserves, I would kindly ask you to contact our support team at support@hansohome.com. They will be able to look into your order in more detail and provide assistance.
We value your trust in Hanso Home, and I want to assure you that our team is dedicated to supporting you. Please reach out at your earliest convenience, and we will be ready to assist.