Rafa

Your money is not safe with Lloyds
I am concerned about the security of funds held with this bank based on my recent experience.

I identified a pending transaction on my account that I did not authorise and promptly reported it through the bank’s chat service. During the process, I was asked a series of verification questions and was advised to replace my bank card, which I did in good faith.

However, I was subsequently informed that my fraud claim could not be progressed, as the bank stated there was no evidence of suspicious activity. This conclusion was reached despite my clear assertion that the transaction was unauthorised.

From a customer protection perspective, this raises serious concerns. Under applicable consumer protection and payment services regulations, customers are generally entitled to have unauthorised transactions properly investigated and, where appropriate, refunded. In this instance, I do not feel that my claim was handled with the level of diligence, transparency, or fairness that one would reasonably expect.

I would strongly recommend that the bank reviews its fraud investigation procedures and ensures that customers reporting potential unauthorised transactions are given adequate protection and a clear, reasoned explanation of outcomes.

Based on this experience, I cannot confidently say that my funds feel secure with this institution.

Your money is not safe with Lloyds.
I am concerned about the security of funds held with this bank based on my recent experience.

I identified a pending transaction on my account that I did not authorise and promptly reported it through the bank’s chat service. During the process, I was asked a series of verification questions and was advised to replace my bank card, which I did in good faith.

However, I was subsequently informed that my fraud claim could not be progressed, as the bank stated there was no evidence of suspicious activity. This conclusion was reached despite my clear assertion that the transaction was unauthorised.

From a customer protection perspective, this raises serious concerns. Under applicable consumer protection and payment services regulations, customers are generally entitled to have unauthorised transactions properly investigated and, where appropriate, refunded. In this instance, I do not feel that my claim was handled with the level of diligence, transparency, or fairness that one would reasonably expect.

I would strongly recommend that the bank reviews its fraud investigation procedures and ensures that customers reporting potential unauthorised transactions are given adequate protection and a clear, reasoned explanation of outcomes.

Based on this experience, I cannot confidently say that my funds feel secure with this institution.

The worse housing association ever!!! They are a scam!!! Service charge scandal!!! AVOID

Avoid!!!! DON’T BUY A FLAT FROM THIS SCAMMERS!!! Your service charge will increase really high with no explanation, They will add Charge for services that doesn’t exist in your block.

Avoid this company! They don’t even bother to reply to the negative reviews on here so this say a lot about this company.

Delivery Issues - Cancelling Subscription.
I pay for the subscription but having so many issues with delivery, they can’t ever find my address, so I decided to get my orders delivered at the Amazon shopping in Wembley Park… but that did not help, the drivers are still failing to delivery the items, the excuses are: at 15:00 driver was not able to access the premises because the door was locked?!?! Address no found?!? Amazon is done!!!

Order get cancelled seconds before delivery (8:00), excuses: to event the security did not let them in (lie events doesn’t start until 17:00 and no securities around this early morning. After called I was told that drive could not come because police stopped the driver around the green car park which is very far from my home!!! Used to be the time that Ocado had a good customer service!!!!