Matthew Marriott

I have now spent a month trying to set up a joint account with my wife. Despite multiple attempts it keeps saying something has gone wrong. I have spent so much time on call and on chats and still no luck. I have tried multiple devices aswell. We are both with Lloyds. We then decided to go into branch Ipswich and they had no availability for an appointment. We were promised a call back but nothing all week. I am disabled and going to town isn't always possible. It was easier when a branch was round the corner. Moved back to Lloyds after being put with tsb in the split. Really regretting my decision to rejoin.

Spot on service delivery of large item into house where I wanted it

Won on one of my first attempts switch 2 arrived 4 days later.

Entered a few comps now. No big win but in a recent entry I won a speaker as an instant win. Took the £130 cash alt and was paid following day. Really cannot complain

Happy to get hold of the item and website easy to use. Item was dispatched quickly.

Initially internet wasn't working after a very smooth and pleasant installation process conducted by Connor but after persistence on his behalf over the phone the router was fully active

Great service

Great service always check lead times though. Website said glasses should be with me Monday which was a god send as I was going on holiday and paid £19 for the service but reading the small print the estimated date wasn't correct as orders in Saturday

Perfect blinds. Excellent service

After multiple conversations over the last 2 month I have had only 1 positive experience where issues with my account have been moved forward. My gas and electricity are not under the same account as one was a token meter before I moved in. After a few attempts I finally got though to a loverly lady called Shadia who managed to get the ball rolling on getting the gas meter swapped with end goal being on smart meters for both under 1 account. I had first appointment where the engineer refused to do the swap as it wasn't safe in his opinion, it was late on a Friday and in my opinion he didn't want to get stuck working late he turned up at 11. He placed on the report that I refused the work. I then had to contact again via messenger to get another engineer out after a lengthy chat where I was told I would need to make the area safe before they will send someone out again. Which would mean me calling out an electrician to move their meter. The meter was then swapped on the 1st of March work only took 1 hour max. Since then I have had multiple conversations with different agents( Temi Team Ignite, Busayo, 8th March unknown agent, Sharon) All in which say they will get back to me but I am still no further forward except one has set my account to credit as it wasn't done. None of them have actually come back regarding merging. All I need is my accounts to be merged into 1 and then an smart electricity meter can be installed. Also I have just shy of £15 that needs to be credited to my account from the token meter. This should have been sorted by now but is just causing unnecessary stress whilst I'm trying to recovery from surgery.

Excellent communication from the team. Responses withing 24hours and dealt with concerns regarding postal strikes. Dispatch was a little slower than I expected but reasonable answer given regarding this. Product well packaged. Thank you

Absolutely love the shirts. Really quick dispatch. Also great communication though there instagram.

Seems legit. With great raffles for some amazing prizes. Need a win soon though otherwise I would have been better off buying some of the items myself

Transaction all smooth. Sadly haven't won but all luck of the draw