Both Eamonn and Niall provided exceptional customer service. I reached out vía WhatsApp and all went smooth and quick. My vacuum battery stopped working and they kept the chat open for 24 hours so I had enough time to provide all the details they needed. As the guarantee had already expired, they offered me either a new battery or a new vacuum both with a discount and free delivery. I got a payment link in seconds after I made up my mind and all sorted out! Thank you.