Hi M S. I’m sorry to hear your online payments are being declined we understand how frustrating this can be. These security checks are in place to help keep your account safe, but they shouldn’t block genuine transactions.

If you have access to mobile or online messaging, please send us a message there, our team will check the details and help you further. If needed, you can also raise a complaint through the same channel and our colleagues will support you.

Thanks
Subhiksha