Absolute disgrace
Absolute disgrace ! Ongoing issues with my credit card not working. When I call to speak to someone the system doesn't recognise the number so I have to go into the general system to speak to someone who's useless before being put to the right department, who then cuts me off and doesn't have the intelligence to phone me back
Svar fra Lloyds Bank
Hi Mark. I'm sorry to hear about the issues you're experiencing with your credit card and the difficulties reaching our support team. We appreciate you bringing this to our attention.
Please allow one of our complaint managers to look into this further for you. You can complete our online complaints form by copying and pasting this link into your browser: https://www.lloydsbank.com/contact-us/how-to-complain.html
Thanks
Pritesh