My husband and I ordered flowers from this company for our Mums respectively. They were due to be delivered on Mother's Day - we specifically requested this. They arrived on Tuesday, 2 days afterwards. I have tried to ring the company 3 times, each time leaving an angry voicemail. I have also emailed the company.
Do not order from this company. They should be thoroughly ashamed of their customer service. We should be entitled to a refund in my opinion.