Anmeldelse av Lovelyfloraworld


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Awful service and customer care

Disappointed that the flowers I ordered for a specific date, in plenty of time, were delivered on the incorrect date. The flowers were dispatched 4 days before the arrival to the specified date and delivered 2 days before the specified date! At a customer cost of £5.99, which I may add is sub contracted to Royal Mail, who offer next day delivery at this price. This company claim no liability once flowers have left their establishment, stating they have a 1-3 day delivery clause, despite not taking ownership of the flowers once dispatched (again email notification from Royal Mail states flowers were received 4 days before the specified delivery date. Speaking with the customers service via email, their response was dismissive and lacked ownership of their wrong doing. Will not be a returning customer.

13. mars 2026
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