Concerns despite live draws
Concerns despite live draws
The company does Facebook live draws and states they use a random number generator, however I personally have never seen my name appear on the winners list despite entering multiple competitions.
I’ve also noticed repeated wins by the same entrant across different draws within a short period, which feels unusual. While live draws are shown, there isn’t enough detail or independent verification to fully reassure me as a customer.
More transparency around entry lists, winner verification, and clearer draw processes would help build trust.
Svar fra clickcompetitions.co.uk
Hey S Niazi,
Hope you're well? I appreciate you may not have seen your name on a live draw but please consider the following.
Many of our competitions have hundreds of thousands of entries where people have the chance to win for just a few pence. Unless you are a few numbers either side of the winner you are unlikely to see it as I simply DO NOT scroll the entire sheet in order to ensure fast and efficient draws.
We post and publically display all entry lists prior to the draw being conducted so you can watch this.
https://www.clickcompetitions.co.uk/entry-lists/
We verify all winners before allocating the prize confirming indeed genuine names/address and ID collated. We retain this for audit trail and is available for the ASA at anytime to show we are administering draws correctly.
Repeat winners happen, as they do on every single site. We can't control it. We had someone win a car last night who won a car earlier in the week too. Last week I had someone win £2,500 and immediately win £20,000 straight after honestly it's all luck at the end of the day and who wouldn't want to be those people.
I sure would :)
Nothing is suspicious, nothing is untoward. We are upfront, legitimate and will always deal with complaints head on. So I do hope your concerns are addressed.
Thank you
CJ