Feel Ripped Off
I submitted a claim on 11/28/25 for a refrigerator repair. According to the claim portal the claim was submitted, adjudicated, under review, and appoinntment confirmed all on that day. I have heard nothing from anyone! Centricity does not list a phone number anywhere and I only have the portal to rely on. I was able to find an email and have sent 2 emails asking for information with no response. When I submitted the claim I was told I would hear from someone within 2 days. I wish I could get my money back for the 3 appliances I purchased this warranty for (about $1,000 for the warranty on all three and no results). I feel ripped off.
Svar fra Centricity
Good morning,
Thank you for your feedback. We're sorry to hear about your experience. We're unable to locate your account and require additional information to assist you.
Once we receive this information, we will help you with your claim.
1. Full name
2. Claim number
3. Email address
4. Phone number
5. Contract number
Thank you