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Badly managed, money making, no joy business model

Reading all the reviews on this site, i realise much of my anger has already been expressed by others. Thorpe Park runs a business model that is beyond disgusting. Firstly, how can you operate a theme park in the UK that doesn't cater for the rain. We booked for Fright Night. It was pouring with rain and we ended up queuing for 90 minutes. No covered area, no management of expectation and then five or so unfriendly workers bag checking, very slowly, with the lowest grade scanners about 700 people. If the V & A Museum and the like, can get hundreds of people bag checked uber quickly and through the doors then why can't Thorpe Park? After this the first set of toilets had understandably massive queues but the second set of female toilets were closed with no explanation as to why or directions to the next toilets. All the queues for every ride were between 60-90 minutes on average. The food being served is proper low grade rubbish (sad pizza slices, small nachos bowls and tomato pasta etc) and massively over priced. There is no sense of joy or great customer service anywhere. The rides are good but it's hard to appreciate the one minute of brilliance after such a shit experience waiting to get on. It could be so much better but as it is it's just a money making exercise.

29. oktober 2025
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