I booked a holiday to Clacton on sea through booking.com
When we arrived, there was no caravan.Just a concrete slab tried to contact and what a surprise.Nobody answered no phone number, so I massaged them.Still haven't had anything back and that was a fortnight ago

I have notified the bank and have now put a fraud case against booking.com for failing to produce the caravan that I'd booked.
This company is in absolute shambles.It's a scam company, and I really, really would not recommend booking anything from them at all
I am now out of pocket due to the incompetent of this company
If you Google complaint to booking.com.It will come up with an email address.I ve emailed this address and all I get is an automated service back from them asking me email them with the booking reference but it invalid addres
I WOULD VERY STRONGLY ADVISE NOT TO USING THIS COMPANY.