just order sushi via foodora! Never again!
just order sushi via foodora, I was chocked that sushi can smell bad, terrible so I took a pic and contact the support since the sushi shop not pick up phone! foodora chatt: says we are sorry and I can give you discount for next time! sorry no refund, you can polis report if you want but you won't get refund, you can through the food is it's bad! send Us a pic to prove the food smell !!!! food for 524kr direct to the been! Foodora respond with "we are sorry"! that all what they can do! and it's a matter of discussion!!! I did send the case to ARN and awaiting!
Svar fra foodora SE
Hi Daniel,
We're truly sorry to hear about your disappointing experience with your sushi order. We strive to ensure that all our customers have a positive experience when ordering and we are sorry that this was not the case for you.When it comes to refunds or compensation, we always try to resolve such issues in a way that feels fair and reasonable and at the same time follow our policies and guidelines. We are always willing to pass on your feedback to the restaurant so that they can improve their service and quality. If you would like to discuss this further or have any other questions, please do not hesitate to contact us directly via our live-chat. We are here to help!
Best regards,
Lana
foodora.se