I create an order and paid with my card. Few days later sense.com charged me 2.3 EUR without my confirmation and sent me an email that I need to tell them charged amount and a 6 digital code which I need to receive from my bank. They thought that it is a fraudulent order. There is only an online chat in my bank. My bank support in chat told me that the don't have any 6 digital codes related to the charged amount. In any way I wrote to ssense support and told them an exact amount that they charged, sent them a screenshot from my bank account, send them a screenshot with my bank support chat and asked ssense support how can I prove in another way. Few hours later I got and answer that I didn't confirm my payment in the way they wanted and my order was cancelled. Crazy