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Casino with no support or help

Fake casino that does collect money from players.

After I lost €500 I asked them for a refund as it turned out that I have an active exclusion on their platform and their casino operates illegally in The Netherlands (which I did not know). Of course no reply from this rogue casino.

Also asked the casino for a permanent closure of my account, which they also did not do.

Fortunately I paid with my Visa card and as they do not charge on their own casino name but some fake merchant name I was able to successfully get my money back through a chargeback process which they obviously did not fight ;).

Update 2025, the casino account is still working...

10. mai 2024
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Svar fra Lucky Max

Dear Yout,

Thank you for sharing your feedback with us. Your account has been escalated to our management team for further assessment, ensuring adherence to our security protocols and standards. We are committed to providing all our players with top-notch service and maintaining a fair gaming atmosphere.

Wishing you continued success.

Best regards,
The Lucky Max Casino Team