Bought a lifetime deal only for the…
Bought a lifetime deal only for the company to roll out another version in which the lifetime deal doesn't apply and to stop updating the version I bought. Cheated me out of a purchase. Don't trust this company.
Svar fra Heropost
Hi Bill,
Thank you for sharing your feedback — we’re genuinely sorry to hear you feel this way and want to clarify a few important points.
Your lifetime deal is still fully honored and continues to include the core features that were originally promised — such as unlimited posting, unlimited social accounts, and access to platforms like Facebook, Instagram, LinkedIn, Pinterest, Reddit, and YouTube.
The transition to a new platform was necessary due to growing technical demands and platform limitations that made the old system unsustainable. Rather than shut it down without support, we migrated all lifetime users to the New Platform at no additional cost while ensuring they retain access to everything included in the original deal.
We're here to support you and always open to helping resolve any issues. Please feel free to contact us via live chat or at support@heropost.io.
— The Heropost Team