AVOID THIS SERVICE!! I sent a mid century glass top coffee table. I sent the top and base separate. I bubble wrapped and cardboarded. I marked it 'fragile' 'handle with care'...guess what? They broke the glass. The glass was edged in teak. They destroyed the whole parcel! The teak wood is unique and hard to replace. I put in a claim and was asked to send proof of purchase, proof of packaging, proof of damage (which I didn't have, because, it was parcel force who caused the damage. This went on for 3 days! I had to refund the recipient £110! Then I was finally told I couldn't claim for furniture!! I'm out of pocket a total of £185. So mad and extremely upset!!