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Zingox Traders Uk Ltd Anmeldelser 

283
•
TrustScore 2 av 5

2,2

Indiske dagligvarer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Worst service. Never Recived parcel no refund initiated. No contact lines open. Online chat is not working. No response to email. Never recommend to anyone. Please respond to online chat at least or p... Vis mer

Vurdert til 1 av 5 stjerner

I love Alphonso mangoes but there’s nowhere near me that sells them. I looked at a few online shops and settled on this one because of their mango refund policy - they offer refunds for mangoes that a... Vis mer

Vurdert til 1 av 5 stjerner

I don't know if the management has changed but the service has gone completely downhill. Firstly half the items were out of stock and there has been no news about refund even after a week on. The phon... Vis mer

Vurdert til 3 av 5 stjerner

Order items were modified without even asking us. You refund amount if item is not available and not just give something else just to match the amount. How you decide this and modify order on your... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

Zingox Foods UK Our business is to supply fresh and sorted fruits and vegetables at very affordable prices to our customers. We get fresh fruits and vegetables as soon as they are picked up from farm or flights and deliver next day. Economical and Eco Friendly: - Based on pre-orders, hence no wastage of food - Cheaper as no shop/rent/staff needed - Vegetables are sorted so no need to spend hours in shops sorting vegetables - Always picked up from fresh box

Kontaktopplysninger

2,2

Under middels

TrustScore 2 av 5

283 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 25 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,2

Alle anmeldelser

(283)

15 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 3 av 5 stjerner

Order items were modified without even…

Order items were modified without even asking us. You refund amount if item is not available and not just give something else just to match the amount. How you decide this and modify order on your own ?
Very disappointed. All the best for your business growth with such issues.
------
Reviewed to 3 stars based on clarification by Zingox that there was error in calculations and offer was clubbed which caused miscommunication - they agreed to refund the difference. Thanks.

17. mars 2022
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Svar fra Zingox Traders Uk Ltd

Hi,
We are really sorry to hear about your experience. We sincerely apologies for the inconvenience caused.

Your order was modified to give you free coriander and curry leaves, which was our woman's day special offer. All orders came on woman's day i.e. 8th March received complementary coriander and curry leaves.

This was not charged to your account.
We had already refunded the amount as paid after discount back to your account as soon as order was dispatched. I understand there was confusion caused due to order edit without your knowledge but with all good intention it was completely free and you were not charged for the same. Thanks for understanding.
Zingox Team

Vurdert til 5 av 5 stjerner

One stop for Vegies & Staples

I have been using Zingox services since pandemic and it has truly proved to be a blessing! They have always provided fresh vegetables and fruits, Indian snacks and pantry staples. Flexibility in terms of delivery. Have made certain items available on request. May be they can look at more competitive pricing for similar products available elsewhere and hope they are able to maintain the quality of the products & services they provide.

16. februar 2022
Vurdert til 3 av 5 stjerner

Damaged and short shelf life

Having had Good Chaps previously, was very pleased to promptly receive my parcel from Zyngox, but I was swiftly very disappointed to discover that every tin was dented, with areas of rust and that the best before end date on all of them is only two months away. For tinned goods, this is a very short amount of time and the damage is rather worrying!

15. februar 2022
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Svar fra Zingox Traders Uk Ltd

Hi Amanda,

Sincere apologies for the inconvenience caused. About damage we will raise it with our courier partner on rough handling as we never dispatch any damaged product from our side. About low expiry and packaging we have raised this concern with the product supplier. To resolve this matter, our customer care team will get in touch with you and resolve the matter.

Also in case of any such issues, you can also get in touch with us with chat support feature on website.

Once again sincere apologies for the inconvenience caused.

Cheers

Vurdert til 1 av 5 stjerner

I received stale smelly pickle

I received stale smelly pickle, it was close to its expiry date. When I asked the customer service they said it is still within its expiry date, so they can’t do anything about it.

14. februar 2022
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Svar fra Zingox Traders Uk Ltd

Hi Swati,
Sincere apologies for inconvenience caused. However we checked our logs and we could see that you were informed about returning the product to your nearest collection center.
We need to so that we can send it back to our distributor. This process is clearly documented in our refund and return policy.
https://zingoxfoods.co.uk/pages/refund-policy
Once return is approved refund is processed. This is a standard process we follow. However it seems there was some confusion and our team is trying to get in touch with you. Please answer our call so that we can fix this issue.

Thanks

Below was the response from our customer care agent:
"Hi,
Its 2 and half month expiry. We received this stock from UK distributor.
If you are not happy - you can return it to our collection point in Amersham or can hand it back to our driver when you order next time.
Apologies for the inconvenience caused.
Thanks"




Vurdert til 5 av 5 stjerner

Excellent Service!!!

Zingox was an Excellent discovery by me while I was searching for Kalnirnay (Marathi) calendar on the internet, and I ended up buying many more products such as Bakarwadi, Goda masala, Kolhapuri Missal masala, couple of pickles etc. The quality is good & the service is Superb. I placed my order yesterday night and received it today afternoon, not even 24 hours!!! which is way better than others. With such great service, I am sure, Zingox is only going to grow.

7. desember 2021
Anmeldelse skrevet uten oppfordring

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