Non existent customer service!! They sent me dates that were 18 months old and felt as rock hard as walnuts. I contacted them by email, by message, by WhatsApp, I called twice only to be told to re... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Always buy my nuts, seeds and lentils from here. Made tons of orders and always received quick, well packaged and never anything wrong.
I visited this wholesaler the first time ever. Went with a friend who had been online and found out about their nuts offer. My friend and I were welcomed by the owner Gurpreet (?), offered seats in... Vis mer
Excellent service - very fast delivery. The pistachio nuts are a very competitive price and really great quality. I have just come back to using VB after trying other brands of the nuts for a short... Vis mer
Informasjon om virksomheten
- Dagligvarelevering
- Asiatiske dagligvarer
- Dagligvarebutikk
- Indiske dagligvarer
- Naturkostbutikk
- Økologiske dagligvarer
Skrevet av virksomheten
VB is a trusted name synonymous with highest quality natural and organic wholefoods that are ethically sourced from around the world. VB Wholefoods Limited is an online subsidiary of VB Wholesale (UK) Limited, where we have been providing highest natural and organic wholefoods to our customers for over 20 years. As a family-owned business, we take great pride in offering our customers with the very best products at the most affordable prices. We supply our products in varying packages to meet the needs of all our customers. Over the years, we have established ourselves as a trusted supplier of premium products to retailers and wholesalers alike throughout the UK. We take pride in our reputation for exceptional quality and value, and we are always looking for new ways to improve our products and services. We have recently decided to introduce a new line of products in response to customer demand: larger sizes of our most popular items. Whilst we have traditionally supplied retailer packages to shops, we realized that many of our customers were looking for larger quantities at a lower price point. Our new larger sizes are the perfect solution for customers who want to save money without sacrificing quality. By purchasing in larger quantities, we are able to pass the savings on to you, while still providing the same premium products that we have always been known for. We understand that our customers have many choices when it comes to purchasing foods products online. At VB Wholefoods Limited, we are very passionate about providing the best possible customer service. We understand that our success is built on the relationships that we have with our customers, and we take that responsibility seriously. That is why we are always looking for ways to improve our products and services, and we welcome your feedback and suggestions. We are committed to ethically sourcing the highest quality nuts, seeds, spices, wholefoods and snacks from around the world. We believe that everyone should have access to healthy, delicious, and affordable food, and we are dedicated to making that a reality for our customers. Whether you are a professional chef or a home cook, we have the products you need to create delicious and healthy meals for you and your family.
Kontaktopplysninger
Unit 9, Kelvin Industrial Estate, Long Drive, UB6 8WA, Greenford, Storbritannia
- hello@vbwholefoods.co.uk
- vbwholefoods.co.uk
4,2
Bra
122 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Non existent customer service!
Non existent customer service!! They sent me dates that were 18 months old and felt as rock hard as walnuts.
I contacted them by email, by message, by WhatsApp, I called twice only to be told to resend messages but I NEVER got a response and certainly not a refund
Never again will I buy anything from these people
19. mai 2026
Anmeldelse skrevet uten oppfordring
Excellent
Always buy my nuts, seeds and lentils from here. Made tons of orders and always received quick, well packaged and never anything wrong.
27. juli 2025
Fast delivery great products
25. mars 2026
great products at a great price .
22. februar 2026
Good quality and cheaper the your local store.
Good quality and cheaper then your local store.
22. februar 2026
I am now a regular customer of VB…
I am now a regular customer of VB Wholefoods Ltd. Their products are of high quality. The ordering process is very easy and delivery is very quick. You get free delivery on order of £40 or over.
In my recent order, I added an item which I later realised I did not need. I emailed them with my order number and requested to take that item off my order. The next day I had their reply informing me that my order was amended and a refund for the item was issued. I was pleasantly surprised by this efficiency and speed.
The best thing about this company is their regular ‘Buy one, get one free’ offers. I wait for such an offer and then place my order. The recent offer is on Chelian Walnuts which has given me the free 1 kg pack of these lovely walnuts. The price is compatible to other sellers and the free pack is an added bonus. In my previous order, I got 1kg free pack of cashew nuts.
Thank you VB Wholefoods! Keep up the good work and I will keep on buying from you.
24. februar 2026
Anmeldelse skrevet uten oppfordring
First time impression - good quality and well packed timely delivery
I ordered through this merchant for the first time and was really pleased with the quality of goods received and was timely as well...it would be fantastic if they also sell VB&sons own brand goods as that I why I tried them for the first time
27. januar 2026
Customer service was very good they…
Customer service was very good they picked up after just 2/3 rings and I received my almonds the next day,,
I’ll buy from them again
26. januar 2026
Quick delivery and great quality.
29. desember 2025
Always quality products and great…
Always quality products and great service, another smooth transaction and usual high quality goods
27. desember 2025
Your team delivered exactly as…
Your team delivered exactly as promised, with my order arriving promptly. I definitely recommend your service.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Express Delivery" is a lie – prepare to be insulted
I placed a first-time order because the website clearly indicated express/next-day delivery. There was no prominent notice during checkout about festive delays. When my order didn't arrive as promised, I reached out via WhatsApp for clarification.
Instead of a polite explanation, the representative was incredibly rude and sarcastic. I was told, "If the whole country is closed... I think we are not an exceptional case" and asked, "What were you expecting?"
I wasn't asking for an exception; I was asking for the transparency that was missing from their website. It is unacceptable to advertise next-day delivery and then berate a customer for expecting it. If you want polite support and accurate delivery estimates, look elsewhere.
29. desember 2025
I had a disappointing experience…
I had a disappointing experience ordering nuts and dry coconut in bulk. Unfortunately, the coconut had an unpleasant odor and seemed stale, while the nuts were disappointingly soft. It all appeared quite outdated. Upon raising my concerns, I was met with unsatisfactory excuses, as I was unjustly accused of leaving the items in direct sunlight, which is quite unlikely during London's typically sunless winters.
19. desember 2025
Anmeldelse skrevet uten oppfordring
Worst experience I ordered nuts and dry…
Worst experience I ordered nuts and dry coconut in large quantities and the coconut turn out to be so smelly and old and the nuts were so soggy. Everything feels so old and when I complain it they started giving lame excuses and blamed me that I put it on direct sunlight in London where we don’t see sunlight very often in winter.
11. november 2025
Anmeldelse skrevet uten oppfordring
Thanks for the very efficient service
Thanks for the very efficient and careful service all the way, delivered nicely packed and one day earlier than scheduled date!
27. oktober 2025
Everything ordered arrived in good…
Everything ordered arrived in good time. I ordered Chia seeds, Pumpkinseeds, Flax seeds of two types, Jumbo Cashew nuts, Turmeric powder and Toor Dal. All products ordered are very good quality. All items were good value for money except the Cashew nuts. The Cashew nuts that arrived were not Jumbo size, so very disappointing.
25. september 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.