Amazing customer support! There was a hiccup with my order but they were on it to fix the problem right away. I couldn’t be happier. The products I received were so cute and great quality, I even got... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Amazing customer support! There was a hiccup with my order but they were on it to fix the problem right away. I couldn’t be happier. The products I received were so cute and great quality, I even got... Vis mer
Selskapet har svart
First, I love Japanese stationery. I have loved it since the first time I got my hands on a Hobonichi. I am also not one for writing reviews. I have been toying for years as to whether to sign up to... Vis mer
Selskapet har svart
Great customer support. Even when delivery issues occur, due to no fault of Zenpop, they always make sure you still receive your parcel. They are very responsive and the items are high quality, great... Vis mer
Selskapet har svart
I love zenpop! They have amazing cup noodle ramen! Always a different kind and a fun way to explore new tastes. It’s a huge different with all the other cup noodles. THIS is the real deal straig... Vis mer
Selskapet har svart
ZenPop Japan offers the best selection of otona kawaii stationery items from Japan. You can choose from monthly subscription stationery boxes or single stationery products from the store. We curate inspirations and are waiting for you to unbox! We ship worldwide, so no matter where you are, a little piece of Japan can find its way to your desk.
Osaka-shi, Chuo-ku, Kawaramachi 1-7-7 Osaka Sakaisuji L Tower 10F, 541-0048, Osaka, Japan
I really liked all the boxes, can you create something with the contents,, ehh not so much.
I watch drawing with waffulls and love her channel, if you want to see the contents of some of the boxes, she reviews them often.
While I loved everything I received, I often found myself excited to open the box, and then I put everything back and left it on the shelf so I could regift the items, semi decent quality, some items were true diamonds in the rough, but most of it was cute stuff you might find at a craft store in the Japan section, or at a mini grocery check counter.

Svar fra ZenPop
Came relatively quick, but the noodle cups were poorly packaged. Putting them all into one box without any filling whatsoever has probably crushed all the noodles inside each cup, especially with international shipping. Also, you haven't provided any translations for the packaging. Putting on your website, "Full product descriptions, cooking instructions and main allergens can be found online in multiple languages." is not sufficient enough. The least you could do is provide us with links and such?

Svar fra ZenPop
I cannot recommend Zenpop enough!! I ordered my first box and the shipping was super fast, I have subscriptions to other Japanese snack boxes and this has by far surpassed my expectations!
Amazing selection of snacks and also great to have access to snacks that are newly released in Japan.
I am very impressed and highly recommend Zenpop to anyone who is interesting in trying it!

Svar fra ZenPop
It has been well over a month since paying for a ramen box and extra for the expedited shipping. No box to be seen. I am now thinking this may be a scam.

Svar fra ZenPop
So this may or may not have been an impulse buy on my part, considering I was wanting to treat myself with something for my birthday, but it wasn't one that I regretted. It only took 8 days for the package to make it to my front door in the UK, the customer service behind the site was prompt and helpful.
The package itself was slightly dented from the travel but all the bowls/cups or noodles was accounted for and in perfect condition. It even came with a discount code for my next purchase, even if I found the price (compared to other companies that provide a similar box style) to be the cheaper box for high quality items.
I've even tried one of the shoyu ramen's from the Feburary 2022 selection (The Pokemon Butter Shoyu) and it was delicious. All in all, I could not fault any of it at all. It has made me a little less nervous with trying the others which has ingredients I have never tried before. Well done Zenpop! Someday, I will order from you guys again. 🪙

Svar fra ZenPop

Svar fra ZenPop
My hubby is crazy for noodles, so had to get this for him. The first box came a couple of days after Christmas, but it turned out to be one of his favourite gifts this year. He shows everyone that comes in, and is even impressed with the pretty box it came in :)
Look forward to next months surprise!

Svar fra ZenPop
J’ai découvert ces box grâce à un concours et j’ai adoré la sélection de produits de papeterie que j’ai reçus : gomme, masking tape, stickers etc. Parfait!

Svar fra ZenPop
I had some trouble and misunderstanding on my part with my order and Zenpop's customer service was quick to respond and very friendly and helpful!!

Svar fra ZenPop
After running into some problems on their end such as, being charged and contacting them 5 times for them to realize their system didn't inform them of their payment, I've received my box at last.
I am extremely disappointed with the items I got.
First of all I selected a sweets box and the pictures they show are amazing! But after opening and trying the items as I was very excited, I noticed this:
2 are going to expire in less than 4 days, one of which is sticky and lets out this fowl smell, it makes me sick.
1 is a spicy item, beans with spice and orange flavor, I don't think that's very sweet, in fact I personally hate spicy things.
Then 4 packages, 2 of which are chips, 1 popcorn and 1 is a star shaped thingy, so those items already occupy a lot of space.
Another one is a chestnuts package like...how is this something sweet to eat? These things are also a custom to eat in my country which is very far from Japan, I can 100% say it's not a sweet item as well.
Another item, circles that are very crunchy. These are salty.
Every time I open a new item, I get so disappointed.
I opened a log-shaped item and it tastes like water flavored sawdust and pure wood. Nothing sweet about it and it's going to expire in 3 days.
At this point I question, where are the sweets that I thought I ordered? Everything is either salty, expiring or spicy.
Also, I received a bar from another subscription box from another company and it's expiration date is next year, all the while Zenpop's expires in less than 1 month and it's noticeable on the flavor and shape of items. Both of these boxes were received this month, they both went through customs and a bit long shipping process, now, one was fine, leaving the fault to Zenpop's storing conditions and lack of fresh resupplies.
I would recommend other box subscriptions because this has been a terrible experience.

Svar fra ZenPop
I've been subscribed to Zenpops stationary box for 8 months now and I am so very happy with it! The items are lovely and unique picks for every month and you can see that ZenPop takes great care of choosing interesting and useful things. Every order comes with a tracking code which you can track via JapanPost. One time my order got lost in my country and the support helped me find it. As it was delivered back, I immediately got sent a compensation box. I can wholeheartedly recommend ZenPop! Thank you guys.

Svar fra ZenPop
nouveau abonnée au pack friandise,ramen j'en suis super content de bon produit inconnue en france,donc super depaysant perso je renouvelle

Svar fra ZenPop
J'adore Zenpop papeterie, les articles sont sympatiques, fleuris et pratiques, la qualité est correcte, voire bonne, je l'attends tous les mois. Les Ramen sont bons, effectivement, rien à voir avec ceux qu'on trouve en Europe, nettement meilleurs, plein de goût. Pour finir, Zenpop friandises... c'est sympa, mais j'arrive à 10 euros en valeur en étant généreuse, ce sont de petits articles de bonbons genre 10-50 centimes, avec 2-3 articles qui arrivent à 1 ou 2 euros. Donc, non pour les friandises, mais oui oui oui pour le reste.

Svar fra ZenPop
This will be my fourth Zenpop (sweets and savoury pack) and I have never been disappointed. Good range of Japanese products and prompt customer service. No problems with shipping dates. I am sure they value customers before profit. Highly recommended.

Svar fra ZenPop
There is a great variety of coice for boxes. I choose sweet ramen mix.
It was my first box ever. I paid just for 1 box to try, it came very fast. I really enjoyed the goods, I like everything. And the ramen! Was very yummy and something different. You cannot get it in local store.
So I ordered second box, this time, ramen only, so delicious it was. The box was shipped next day!!! I am waiting at the moment, but they worn it will take 2-4 weeks approximately. So its fine with me.
Didn't have experience with customer care service, but they do reply in Instagram comments.
So overall I am satisfied 😊

Svar fra ZenPop
My girlfriend loves the boxes but in my opinion the service is bad, they told me after asking that they have a issue with the warehouse rn so it will take longer. No problem.you.could have just told me before but ok. Finally it shiped and they did not track the package even after paying more for the tracking. They told me they going to give me the extra money for the shipping back, nothing came. Good products horrible service

Svar fra ZenPop
Cela fait quelques mois que je suis abonnée à la box Japanese Stationery et vraiment, rien à redire. Je n'ai jamais eu aucun problème, la livraison est rapide et efficace, et le contenu des box est vraiment très satisfaisant et très utile. Je n'ai jamais été déçue, si bien qu'en plus de mon abonnement à la box Stationery, j'ai commandé une des éditions limitées, et à nouveau, tout a été parfait.
Je recommande à 100%.

Svar fra ZenPop
Zenpop.. is pretty much a scam.
I've paid for ONE month of the subscription box, got charged TWICE and still didn't get the first one. I'd like to get a refund at least on the second order- because i never ordered it and never agreed to.

Svar fra ZenPop
I get the stationary set delivered every month and has always been worth it. Everything is so cute, and they always do a great job of sticking to a theme while still giving you useful items. I've checked price wise for how items in the boxes cost individually and its very fair especially given how nice the explanation sheets are. I really recommend them.

Svar fra ZenPop
It's clear the zen pop team places their customers first over profits and truly cares about their experience and enjoyment of their products.

Svar fra ZenPop
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.